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Customer Service Sales

Location:
Grand Prairie, TX
Posted:
June 05, 2020

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Resume:

Danielle Smith

*** ** *** **. ***** Prairie, TX *5050 618-***-**** addmt5@r.postjobfree.com

Recent graduate seeking entry level position to utilize my knowledge and skills gained through academic preparedness and employment experiences.

Qualifications

Coursework knowledge of Medical Terminology, Human Anatomy, Cell & Molecular Biology, Genetics and Microbiology

Knowledge of lab techniques through lab coursework.

Strong communication skills acquired through customer service job experience.

Strong work ethic from working and going to school full-time.

Dean’s List for Academic excellence 2015 – 2018.

Proficiency in addressing customer complaints and concerns.

Skilled in active listening.

Work Experience

Red Lobster, Huntsville, AL December 2017 – Present

Server/ Host

Ensure guest have an enjoyable dining experience through prompt, attentive service

Operate POS terminals to input orders to ensure accuracy by the culinary staff

Demonstrate proper food handling techniques and equipment cleaning processes

Adheres to grooming and appearance standards at all times

Amazon, Edwardsville, IL September 2016 – January 2017

Warehouse Associate

Operated warehouse equipment including forklift to move large pallets, boxes and containers

Walk warehouse for extended periods of time picking merchandise according to order paperwork

Inspected items for quality, accuracy and damage to ensure customer satisfaction

Adhered to warehouse safety guidelines and followed policies in place

Target, Belleville, IL May 2015 – December 2017

Sales Associate

Operated multiple functions of POS system including processing payments, price corrections, returns, etc.

Resolved customer complaints by providing attentive explanations or resolutions

Performed daily tasks of stocking, remerchandising, inventory and markdowns across multiple departments when there were staffing shortages

Activities

Member - Phi Beta Lambda Fraternity, Inc.

Treasurer - Biology Club

Education

Bachelor of Science - Biology May 2019

Alabama Agricultural & Mechanical University Normal, AL



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