Danielle Smith
*** ** *** **. ***** Prairie, TX *5050 618-***-**** addmt5@r.postjobfree.com
Recent graduate seeking entry level position to utilize my knowledge and skills gained through academic preparedness and employment experiences.
Qualifications
Coursework knowledge of Medical Terminology, Human Anatomy, Cell & Molecular Biology, Genetics and Microbiology
Knowledge of lab techniques through lab coursework.
Strong communication skills acquired through customer service job experience.
Strong work ethic from working and going to school full-time.
Dean’s List for Academic excellence 2015 – 2018.
Proficiency in addressing customer complaints and concerns.
Skilled in active listening.
Work Experience
Red Lobster, Huntsville, AL December 2017 – Present
Server/ Host
Ensure guest have an enjoyable dining experience through prompt, attentive service
Operate POS terminals to input orders to ensure accuracy by the culinary staff
Demonstrate proper food handling techniques and equipment cleaning processes
Adheres to grooming and appearance standards at all times
Amazon, Edwardsville, IL September 2016 – January 2017
Warehouse Associate
Operated warehouse equipment including forklift to move large pallets, boxes and containers
Walk warehouse for extended periods of time picking merchandise according to order paperwork
Inspected items for quality, accuracy and damage to ensure customer satisfaction
Adhered to warehouse safety guidelines and followed policies in place
Target, Belleville, IL May 2015 – December 2017
Sales Associate
Operated multiple functions of POS system including processing payments, price corrections, returns, etc.
Resolved customer complaints by providing attentive explanations or resolutions
Performed daily tasks of stocking, remerchandising, inventory and markdowns across multiple departments when there were staffing shortages
Activities
Member - Phi Beta Lambda Fraternity, Inc.
Treasurer - Biology Club
Education
Bachelor of Science - Biology May 2019
Alabama Agricultural & Mechanical University Normal, AL