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Office Customer Care

Location:
Fujairah, United Arab Emirates
Salary:
5,000.00
Posted:
June 06, 2020

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Resume:

ORLYN MAGRACIA BAS

Mobile: 055*******

Gurfa, Fujairah

Planning/Budgeting/Secretary/ United Arab Emirates

Accounts/Office Admin/Billing/ Email: addm73@r.postjobfree.com

HR /Sales Department/Document Controller

PERSONAL SUMMARY : Administrative support professional offering versatile office management skills

and proficiency in Microsoft Office Programs and SAP Software. Strong planner

and problem solver who readily adapts to change, works independently and

exceeds expectation. Able to juggle multiple priorities and meet tight without

compromising quality.

AREAS OF EXPERTISE :

Technology Skill

Communication Skill

Organizational Ability

Management

Planning

Report Writing

SAP USER

CARREER HISTORY : SECRETARY/ ACCOUNTS/HR DEPARTMENT/ DOCUMENT CONTROLLER

FNCT – Decortech (A member of Fujairah National Group), Fujairah, UAE

( Dec. 2011 up to Present )

Decortech is an interior Designing Company and I am working as Cashier,

Secretary, Accounts Department & in planning & budgeting Division.

Duties: Secretary

Meeting & Greeting client and visitors to the office

Handling incoming /outgoing calls, correspondence and filing.

Updating, processing and filing of all documents/DMS attachments

In the system of all contracts

Resolve customer queries

Creating & modifying documents using Microsoft Office.

Point of Contacts of Site Supervisors/Customers

Duties : Accounts Department

Doing Resource & Lump sum budgeting for contracts.

Handling of Petty Cash.

Creating WBS for the Projects/using SAP system.

Preparing Monthly Invoicing Report/ Billing Coordinator.

Follow up on, collect & allocate payments of Customers balances.

Carry out billing, collection & reporting activities according to specific deadlines.

Review AR aging to ensure compliance.

Maintain accounts receivable customer files & records.

Prepare bank deposits.

Communicate with customers via phone, email, mail or personally.

Assist with month end closing.

Research & resolve payment discrepancies.

Develop a recovery system & initiate collection efforts.

Duties : Document Controller/Sales Team

Visiting Contracting Company Offices & Taking Inquiries.

Making Quotations and submitting

Keeping Stable relationship with the customers providing well customer care.

Doing Job Order after approval of Customers for the Production Purpose. Checking Production Team if the works are done.

Proper Documentation/Filing of the Contracts/ Drawings and all other supporting Documents of Customers/Company.

Supporting Internal Auditors for the audit of Contracts.

Duties : Human Resources

Supervising the work of office juniors and assigning work for them.

Updating & maintain the holiday absence & training records of staff, Annual Leave, Sick Leave. Supporting Higher HR for collecting photos for visa renewal and doing correspondence, MEMO for the Staff & Labor.

Salary and benefits administration; including Salary certificates and communication with Payroll Team.

HR Database management and reporting including Joining letters, Undertaking and NOC letters.

Recruitment/employment including preparation of offer letters, joining formalities, orientation, bank account documentation.

PREVIOUS WORK EXPERIENCE:

Office of the Mayor Romblon Municipal Office

Clerk ( Summer Job) Province of Romblon

April 1- May 25,1999

SM Mart Inc. Cubao Branch

Checker March 26-August 25, 2006

Philippine National Bank Philippine National Bank

On the Job Training 20 Bayani St. Galas, Q.C

July – Dec. 2010

Tel No : 02-781****-**

Casa Milan Homeowners Assoc. Inc. Casa Milan Homeowners Assoc. Inc.

Accounting Staff Fairview, Quezon City

Tel No : 02- 3553502

April 15- Oct. 21, 2011

Perform Bookkeeping Job

Ensures all transactions are properly documented

Prepares payroll

Updates daily transactions.

Maintain records to cash book

Encoding

Answering telephone calls

Doing the Time Schedule of daily event

Invoicing

Preparing Statement of Accounts of Home Owners

Handling Petty Cash

Profit & Loss Monitoring

Answers all Queries from Homeowners

Assisting Senior Accountant

KEY COMPETENCIES : PROFESSIONAL ABILITIES

Strong organizational, administrative & analytical skills.

Excellent spelling, proofreading and computer skills.

Ability to maintain confidentiality

Excellent working knowledge of all Microsoft office packages & SAP

Ability to produce consistently accurate work even whilst under pressure

Ability to multi task and manage conflicting demands

Working cooperatively & productively with others to achieve results

Personnal willingness & ability to work in, and adapt to change.

EDUCATIONAL ATTAINMENT :

Tertiary : Bachelor of Science in Accountany (BSA)

Manuel L. Quezon University (SY 2010-2011)

Hidalgo Street Quiapo Manila, Philippines

Bachelor of Science in Financial Accounting

Far Eastern University (SY 1999-2002)

Morayta, Manila Philippines

Secondary : Romblon National High School (SY 1996-1999)

Romblon, Romblon Philippines

Elementary : Romblon West Central School (SY 1991-1996)

Romblon, Romblon Philippines

Personal Information :

Age : 36

Nationality : Filipino

Marital Status : Married

Date of Birth : 23-10-1982

Languages Known : English, Tagalog

I hereby declare that the above information is true and correct to the best of my knowledge.

Orlyn M. Bas



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