CURRICULUM VITAE FOR

SLINDILE THEMBEKA KANYILE

*. PERSONAL DATA

Names : Silindile Thembeka

Surname : Kanyile

Title : Mrs.

Date of Birth : 26 May 1991

Identity Document No : 910**********

Gender : Female

Marital Status : Married

Dependents : 02

Religion : Christian

Health : Excellent ( non-smoker)

Criminal Offence : None

Hobbies : Reading, Writing and listening to music

Speak Read Write

Language Proficiency : Zulu Good Good Good

: English Good Good Good

2. CONTACTING DETAILS

Residential Address : 1597 Unit BB Imbali

Pietermaritzburg

3219

Postal Address : P O Box 551

Msunduzi

3231

Contact Numbers : 074*******/ 078*******

COMPETENCIES AND ATTRIBUTES

• Supervisory Skills

• Good problem solving skills

• Decision making Skills.

• Ability to deal with tasks of a more complex nature

• Motivational Skills

• Good Interpersonal Relations Skills

• Ability to provide information, guidance and assistance to customers in terms of procedures and applicable legislation including the provision of input with regard to legislative and policy matters.

• Maintaining high level of reliability and confidentiality

• Ability to do research and analyses documents and situations

• Good communication skills in verbal and in written

• Excellent planning and organizational skills

• Presentation & Facilitation Skills

• Good telephone etiquette

• Ability to work under pressure

• Good driving skills

• Good Customer Care skills

3. EDUCATIONAL BACKGROUND

Last School Attended : MehlokaZulu High School

Certificate Obtained : Grade 12

Year Completed : 2009

Subjects : IsiZulu First Language

English Second Language

Mathematical literacy

Life Science

Life orientation

History

Tourism

Institution : Intuition Computer College

Other certificate : Computer Certificate

Year Obtained : 2010

Subjects : Ms Word

Ms PowerPoint

Ms Excel

Ms Outlook

Ms Access

Email and Internet

Institution : Umsunduzi F.E.T. College

Other Certificate : Business Process Outsourcing

Year Obtained : 2012

Subjects : Module Test

Seminar\ Presentation

Role Plays

Class Participation

4. EMPLOYMENT HISTORY

CURRENT EMPLOYEMENT

Name of Organization : Abasha Funeral Services

Position : Receptionist/ Admin Clerk

Duration : April 2019 to date

Duties undertaken:

Data Capturing

Ensure that correct amount is collected from the client

Always check the information contained in policy book if its correspond with amount due

Advice the client on payment dates

Assisting with general office work and filling of beneficiary documentation

Answering telephones within 3 rings using telephone etiquette

Filing the daily cash register

Maintaining the office (Neatness)

Opening New Files

Offering hospitality to clients

Doing Counter Duties

Assisting Clients with their queries and Funeral Arrangements

Making Copies

Answering Telephone calls

PREVIOUS EMPLOYMENT

Name of Organization : Cash Paymasters Services (PTY) LTD Position : Registration Operator Team Leader(On Contract) Duration : 20 February 2012 to 18 October 2013

Duties undertaken:

Do queue walking.

En-rolling new SASSA grant cards

Compile Statistics information for end of the day’s work

Typing of Database lists on Computer.

Compile daily report for work done and forwarded to supervisor for quality assurance

Adhere to Batho Pele Principles when assisting clients.

Assist on issuing outcomes.

Capturing or scanning client’s fingerprints in a biometric system

Issuing and changing of the Pin Code

Recording of the voice during enrolment

Issuing of SASSA card to beneficiaries

Paying beneficiaries at the pay points

Doing card replacements

Capturing client’s information in the system

Assigning procurator and capturing their fingerprints Name of Organization : Midlands Mall Woolworths

Position : Cashier in Customer Services (Temp)

Duration : October 2014 To February 2015

Duties undertaken:

Purchase

Return

Refund

Utility Bills

Accounts Payments

Airtime Purchase

Lost Cards

Name of Organization : Statistics South Africa

Position : Field Worker

Duration : February to April 2016

Duties undertaken:

Uploading information on the System

Liaise with the Self-Government Office to gather information and materials for presentation to community residents.

Counting all members of the public per household

Writing down personal details including Children. 5. REFERENCES

Name : Mr. Sikhosana

Position : Owner/Manager ( Abasha Funeral Services )

Contact No : 033-*******

Name : Mrs. S. P. Sithole

Position : Supervisor ( Woolworths )

Contact No : 078*******

Name : Mr. Naicker

Position : Manager ( C.P.S. )

Contact No : 033-*******

Name : Mr. Makabongwe Goba

Position : Supervisor (Statistic’s SA)

Contact No : 084*******

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