Jennifer O’Malley

**** **** *** *- ********- WA -98499 addlgk@r.postjobfree.com

OBJECTIVE: To obtain a position that will allow me to further utilize my skills in a fast paced environment.

WORK HISTORY

American Family Insurance Co. Property Field Adjuster May 2013 – January 2019 Pierce County, WA

Duties:

Handle a large claim volume

Accurately inspect and process vehicle total loss evaluations

Inspect vehicle damages and complete an accurate repair estimate

Negotiate vehicle total loss settlements at a fair price

Explain repair estimate thoroughly

Negotiate labor and repairs with auto body shops

Correspond with all involved parties throughout the entire claim process via phone, email, text and fax.

Proficient computer skills with various estimating and claims software

Progressive Insurance CO. Claims Generalist January 2011 - May 2013 Federal Way, WA

Duties:

Investigate and finalize liability investigations in a timely manner

Explain policy coverages thoroughly

Complete policy coverage investigations

Ability to handle a large claim inventory

Correspond and maintain communication with insurance companies, Attorney’s, and involved claim parties

Review and negotiate subrogation demands from claimant insurance companies and vehicle repair shops

AAA of Washington Insurance Broker January 2008 – January 2011 Tacoma, WA

Duties:

Accurately quote and explain auto and life insurance policies

Handle complex customer service

Responsible for cash handling

Maintain monthly new business quota

Explain auto policy coverages

References available upon request

Contact this candidate