Nael Emad Mohamed Ahmed

Workforce Development Specialist

Experience

XCEED

Contact Center Agent

Cairo-Egypt

XCEED

Social Media Team leader

Cairo-Egypt

XCEED

Planning Analyst “Command center and workforce”

Cairo-Egypt

TELEPERFORMANCE

Mission Control Analyst - Workforce Management

Cairo-Egypt

AL-MOSAFER TRAVEL AGENCY

Workforce Development Specialist

Giza-Egypt

Education

€

AIN SHAMS UNIVERSITY Faculty of Arts

2005 – 2009

Geography information System

Grade: Good

Skills

PROFESSIONAL

Nice WFM “IEX”

Teleopti

Excel

AVAYA “CMS”

Microsoft Office

Impact & Exony

SharePoint designer

PERSONAL SKILLS

Creative

Analysis Thinking

Problem Solving

Leading

Languages

Arabic:

English:

Hobbies

Seeking a challenging position that will enable me to effectively build and enhance my productivity with clients management, and staff in order to acquire and maintain excellent management, negotiation, and customer relation skills to work in a simulating and challenging position that will give me the opportunity to use my acquired skills, education and will allow me to develop and progress my experience. Photography Listing to music

Traveling Watching Movies

Jun 2010

Aug 2011

Sep 2011

Dec 2012

Jan 2013

May 2018

Jun 2018

Dec 2018

Jan 2019

Till Now

+201********* - +201*********

addldv@r.postjobfree.com

78 A Ismail El-Rayes from Port-said ST El Mataria

Contact

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