Abhishek Garg

Regional Business Head

Delhi, Noida, Rajasthan, UP&UK.

addl2y@r.postjobfree.com

992-***-****; 787-***-****

• Business Leader, expert Sales and Marketing professional with 18+ years of Rich experience across 3 industries: Logistics, Telecom & Lighting - FMCD. Experience across geographies of Rajasthan, Delhi, UP, Noida & Maharashtra.

• Learnt, Strategized, Executed, Outperformed in the Industry Best Institutions – Rivigo, Vodafone Mobile Services Ltd, Philips Electronics I Ltd, Bajaj Electricals Ltd.

• Customer & Revenue Mkt Share, P&L, Resource Optimization, Demand & Supply generation, Nurture People, Mass Distribution Urban & Rural, Key Acc Farming B2B & B2C, Launch Retail Stores, Plan & Launch Go To Market, Sales Process Automation & Integration, Competitive Benchmarking, Digital Adoption, Collaboration with internal & external stakeholders. Designation Year Organization Location

Regional Business Head -State Ops Dec 2018 Ongoing Rivigo New Delhi General Manager - Zone Operations 2017 -18 Vodafone Cellular Ltd Thane – Mumbai AGM – Zone Operations 2016-17 Vodafone Cellular Ltd Sholapur – Marathwada Sr Manager - Zone Operations 2015-16 Vodafone Cellular Ltd Sholapur – Marathwada Manager - Branch Operations 2013-14 Vodafone Cellular Ltd Nanded - North Maharashtra Manager - Distribution Lead 2012-13 Vodafone Cellular Ltd Pune, Nasik Deputy Manager - Area Manager 2007-11 Vodafone Cellular Ltd Aurangabad, Nasik Assistant Manager 2003-07 Philips Electronics I Ltd Aurangabad, Pune Territory Sales Incharge 2001-03 Bajaj Electrical Ltd Pune

• Achiever National & Circle level contests – Strike Force, Circle Combat, Series of Inter Zone contest wins, Quarterly Functional awards, Best People & Safety Manager. Since Dec 2018 with Rivigo. www.rivigo.com

Regional Business Head

Rivigo Delhi, Noida, Rajasthan, UP&UK.

Dec 2018 – ongoing

P&L owner for leading cluster, Annual Rev 92 Crs. Monthly 7.56Cr SME contributes 2.25Cr Crs & Corporate clients 5.31Crs. Revenue growth of 12% on MOM. Growth in Retail Volumes up 40% from 1150Tons to 1600Tons & Corporate 2200Tons to 3000Tons. Till Feb entire cluster was reeling under cash burn (negative 8% gross margin), rate negotiations at client level we have come long way where we command

+21% gross margin. Backed up by building VAS services & client connect. Team size of 4 CBM & 14 BDMs. Entire area is serviced thru 44 partners across, have been spearheading to open new locations Roorkee, Dehradun, Bareilly, Jodhpur, Kota, Bikaner which gave reach to our services and making business profitable. Entire profitability is driven by Demand & Supply generation inputs, Client relations, Problem Solving sessions. Cross functional role play is critical to win customer confidence. Attrition of partners less than 5%.

Zonal Head – GM Operations

Vodafone Cellular Ltd, Maharashtra Mumbai – Thane, Sholapur. Sholapur: Jan 2015 – April 2018 Thane: May – Nov 2018 Four verticals reporting into Zone - Sales, Retail, Customer Service, Collection & Network . Responsible for incremental gross & net customer additions; revenue growth, through stable distribution footprint, channel right sizing backed up with great Customer Excellent Experience. Team Size: Vasai Zone is well supported by Area Managers & Functional Leads -On roll 30 & Associates 62 across geography.

Area and Business handled: Zone caters to population of 0.80 Crs. Monthly Rev 27 Crs, Prepaid Billing 18Crs Postpaid Billing 5Crs. Gross new activations 1.05 Lac, Gross new Postpaid activation 3300, TSAT Scores 72%. Through span of 12k outlets, 6300 SIM selling & 11k data recharge outlets. Retail footprint 44 stores COCO & Mini Stores. On CMS Zone continues to be Lead 32.79%, Growth of 1.25% Customer Market Share Post March’18. Zone EBITA 26.70% Best in Class, leading on Data Market share 20.5%. Sales: Achieve targeted net additions through Prepaid, Postpaid sales across all channels (Distribution, Retail, and Direct) in the zone. Rope in competition subs & Win Back as part of MNP process adding into Customer Market Share. Meet channel infra expansion targets recharge & activation outlets, town reach, ekyc deployment. We continue to lead on net portability with share 23.50%. Customer Service: High level of retention activities, handholding group accounts, well trained executives extending excellent services. Zone leading CS scores. Collection: Build strong Collection infrastructure. Building efficiency. Collection 108% Bad Debt <0.5% Network: Guide zonal network resources and coordinate with circle teams as well as outsourced network agencies to provide inputs on issues, coordinate with the network and sales team to improve utilization of low revenue sites.

People: Manage changes in business, organization, people to ensure continuity and smooth operations. Coaching, mentoring and retention of on-roll team. Ensuring people grow in their aspirations timely. Management of off-roll employees and agencies (in CS, C&C, Sales) Achievements:

- Winning market share from 18.22% to 22.50% in span of 12 months toughest part of Maharashtra (Solapur) by cracking six tehsils (out of 11) into No2. Commendable YOY growth (April17 -Mar18) of 11% In tertiary while industry was reeling under price war. MNP made a big difference.

- Addition of profitable customer in Thane via High recharge data plans which ensured stupendous growth of 16% on revenues April-Dec 18, backed up with growth in CMS from 22.25% TO 23.50%. Only Zone in India on growth in Prepaid tertiary & Postpaid Revenues.

- Best Zone on People Survey scores, Attrition less than 6% Vs Circle 29% .

- Expansion of Rural Channel into Direct Distributor under “Star Project” appointing “Son of Soil” as channel partners. 3X growth in CP count 92, closing 136 Rural CPs.

- Mpesa business is Hallmark for Sholapur zone. Continuous WIN for four quarters as Best Mpesa.

- Zone stands No 1 in Credit and Collections, No 3 in Customer Services, No 1 in Sales dashboard on YTD parameters.

Manager – Branch Operations

Vodafone Cellular Ltd, Nanded, Maharashtra

May 2013 – Dec 2014

Responsible for profitable business operations of Nanded as a profit center. Business expansion of branch covering three districts with population of 52 Lacs. Monthly revenue Rs 14 Cr, prepaid acquisitions 50k, postpaid sales 600.

Team Handled: 19 on-rolls & 23 off-rolls in various functions and involved in achieving acquisition, collection, churn & retention targets.

Area and Business handled: Nanded, Hingoli, Parbhani. Customer base difference with Idea is 1.23 lacs. Task is to cover up the gap with quality acquisitions through spread of 9000 transacting outlets and 3500 SIM selling outlets.

Manager Distribution Lead

Vodafone Cellular Ltd, Nasik & Pune, Maharashtra

DL Nasik Jan -Apr 2012 DL Pune Jan-Apr 2013

Team Handled: On -roll team of 3 ASM, 12 Retail Sales Managers and off roll team of 18 TSI’s for rural business. Area and Business handled: Four districts Nasik, Jalgaon, Nandurbar and Dhule. The network covered population is 13 mln with outlet base of 15k, activations 1.60 lacs and revenue of 20 crs per month. Growth of 40% year on year. Revenue planning basis tertiary and paper coupon contribution. Honors and Awards:

Qualified for prestigious – “Circle Combat”- Malaysia trip for the year 2011-12. Achieved an increase in the Recharge turnover of Nasik Branch from 16 cr to 20 cr. 22% YOY growth. Highest in M&G.

Achieved an increase in Pre-Paid activation numbers from 100k to 150k.

(2007-09 ASM ABD, 2010-11 ASM NSK, 2012 DL Nasik, Jan - April 2013 DL Pune, 2013 May Dec 2014 BM Nanded) Assistant manager

Philips Electronics (I) Ltd, Pune, Maharashtra

2003 – May 2007

Team Handled: Six field executives support to generate sales through retail and wholesale Electrical & Non Electrical outlets.

Achievements:

Awarded for the exceptional performance in Trade Sales-Pune as the best Assistant Manager for the year 2006- 2007.

Successfully achieved 110% of 180mln sales target for the year 2006-2007 in Pune territory. Lead and strategize the demand generation activity of CFL’s at Chalisgaon a district of Jalgaon, which gave a quantum jump in the sales of CFL lamps, from 100 pcs per month to 450 pcs per month. Territory Sales Incharge

Bajaj Electricals Ltd, Pune, Maharashtra

2001 – 2003

Managing distribution activities of all the channels across Western Maharashtra. Setting up the distribution channel.

Achievements:

Achieved 100% growth in sales for Bajaj lighting products by successfully appointing trade partners in Pune, Kolhapur, Satara & Sangli one the most competitive territory, which has been dominated by its competitor Philips.

Seminars and Training

Negotiation Skills, Line Manager Workshop, Leadership Coaching, Digital Transformation. Education

Master of Business Administration (MBA).

University of Pune, Pune

2001

Bachelor of Science (BSc)

University Of Allahabad, Allahabad

1997

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