Aditya Rawat

email: addl1g@r.postjobfree.com

mobile: +91-995*-****-**

Executive Summary

MBA graduate from Coventry University, UK with 10 years’ experience in Client services, Customer Services, Consulting, Market Research, and B2B Content writing, with Deloitte, MOODY'S, British Petroleum-UK, and HCL Technologies.

Work Experience

Trivone Digital Content Pvt. Ltd.

Location: New Delhi

Designation: Senior Content Writer / Client Service Executive

Duration: Aug 2018 – Present

Job profile:

Writing B2B & B2C Marketing content, Website content, Strategic reports, News articles, Consulting projects.

Conducting Strategic analysis for Fortune 500 firms.

Handing client calls with C-Level Executives and providing them with viable solution to the challenge they are facing.

Working on Case studies, Brochures, PPTs, News Articles, Press Releases, and Blogs

Responsible for the Marketing & sales of reports

Freelancer Researcher

Major Clients served: Wonder Inc. NY, Posco Daewoo, Tech Mahindra, Mahindra Auto, PayTM, EnKash

Duration: Sept 2017 – Aug 2018

Job profile:

Prepared Website Content, Blogs, and Articles for leading payment platform such as: PayTM and EnKash

Advising Fortune 500 clients on key challenges they are facing or will face in future i.e. H1B Visa, Automation, HR Practices, Market entry & exit strategy.

Responsible for the Marketing & sales of reports

Nowigence

Location: Noida, India

Designation: Senior Research Analyst – News & Media

Duration: Aug 2016 – Sept 2017

Job Profile:

Preparing thought leadership for US clients to provide them better insights about the industry they operate in. This includes Briefing books, Industry reports, writing news articles on the latest topics impacting the industry, Alerts, Industry calendars.

Writing news articles and analysis on current topics which can have a serious impact on a client’s business.

Writing B2B Marketing collaterals, web content, articles & proposals.

Preparing Market Intelligence reports which involve analyzing Strategy, Financials, SWOT, PEST, BCG and Industry landscape for the clients and their competitors.

Responsible for the Marketing & sales of reports

Deloitte LP

Location: Hyderabad, India

Designation: Research Analyst – Market Development

Duration: Feb 2015 – July 2016

Job Profile:

Supporting Partners in better targeting prepare potential clients by preparing Market Intelligence reports on potential clients by analyzing their Future strategy, Plans, Financials, SWOT, Competitors, and Industry landscape.

Preparing current market reports by utilizing advanced global search engines such as: OneSource, Factiva, Hoovers, LexisNexis, Gartner, Morningstar, IBIS World, Compass, Dun & Bradstreet (D&B), Merger-market, Harte-Hanks, Thomson Research, Kennedy Information, ISI Emerging Board Ex & Economist Intelligence Unit’s Global Forecasting Service.

Compiling bi-weekly Industry Newsletter on US Banking & Finance, Oil & Gas, Consumer & Industrial Products, Power & Utilities, Healthcare, Technology, Telecom, & Media Industry to update Deloitte Stakeholders on current market trends.

V-bond Tele soft

Location: Noida, India

Designation: Market Research Analyst / Client serving Executive

Domain: UK Insurance and Debt management industry

Duration: Mar 2014- Dec 2014

Job profile:

Served Fortune 500 Insurance Clients with 100% Satisfaction Score and generated Repeat Business.

Meeting expectations of Top Insurance companies in the UK market by supplying target customers who are interested in getting new or better quotes for their insurance policy.

Analyzing demanding Insurance products in the UK market and designing their marketing & promotional strategy

Digital Marketing

Writing B2B Marketing collaterals, website content, & proposals

Responsible for the Marketing & sales of Insurance leads

Preparing thought leadership on UK Insurance & Debt management industry

EXEVO (part of Moody’s Corporation (NYSE: MCO)

Location: New Delhi, India

Designation: Market Research Analyst

Duration: Apr 2013 – Oct 2013

Job type: Contractual

Job Profile:

Assisting Fortune 500 consulting & technology firms, banks, financial & educational institutions in optimizing their end-to-end research processes & enhancing their business performance by offering them better research reports on their industry.

Digital Marketing

Conducting detailed interviews of clients ranging from managers to C-Suite executives to get information from them about the relevant industry they are working in and analyzing trends and its future growth prospects in coming years.

British Petroleum

Location: Warwick, England, UK

Designation: Duty Manager

Duration: May 2011- Nov 2012

Job Type: Permanent

Job Profile:

Recommending improvement in Products, Packaging & billing methods to prevent future problems.

Designing Sales & promotion strategy to bring new clients to BP and convincing them to make investment

Managing a team of 20 executives

Managing a portfolio of the UK and European clients and providing them the timely update on the company's daily petroleum sales

Conducting BCG, SWOT and other Competitors analysis for BP West Midlands sites.

Accomplishments:

Determining charges for services requested & solicit the sale of new or additional services and products.

Developed and executed contact strategy to optimize coverage and opportunity detection.

Designed business plans and forecast for the client to maximize volume and productivity.

Focused on maintaining Customer relationship to gain incremental business. Trained and supported new employees to provide sales and administrative tools required to meet business objectives.

Increased customer base by 40% by expanding vendor relationships to include food products, Newspapers & magazines, and automobile service goods to the station.

Augmented sales revenues through the development and implementation of innovative discount programs and creative financing options.

HCL Technologies Ltd

Location: Noida, Uttar Pradesh, India

Designation: Sr. Customer Care Executive

Duration: Oct 2007- Jan 2010

Job profile:

Serving British Telecom Customers over the phone.

Updating BT Clients on Customer Satisfaction scores on a daily and weekly basis and suggesting them measures to improve the customer satisfaction level.

Preparing advisor’s performance reports based on various call quality and six sigma performance parameters.

Handling Level-II Supervisory calls to provide an immediate solution to a long-time pending customer issue.

Conducting UK Cultural training for new associates to bridge the cultural and communication gap on calls.

Education

MBA International Business

(2010 – 2011)

Coventry University, England, UK

Grade: Merit (2:1)

BBA,

(2004-2007)

IPEC, India

Grade: First Class

Skills:

Business Analysis

Market Research – Primary and Secondary

Telephonic Interviewing

Management Consulting

Pursuit Research

Customer Relationship Management

Six Sigma

Negotiation & Persuasion

Customer Service

Consulting

Marketing and Sales

Business Development

Presentation

MS Office

Major Award-winning Research Projects:

Global research on UK financial sector. (Client: A major Fortune 500 UK Financial company)

Regulation Study research. (Client: Well-known International Research Magazine)

Research on Global Banking sector to enhance productivity by understanding customer requirements & behavior. (Client: Fortune 500 South African Bank)

Research on Health Care Industry in the UK. (Client: Fortune 500 British Healthcare company)

Research on Insurance sector in the UK. (Client: Fortune 500 UK Insurance company)

In-depth Research on rising fraud related issues in Global companies. (Client: A Fortune 500 UK Bank)

Digital Divide study (Client: Fortune 500 International Bank)

In-depth Market research on Customer experience about ICT/Telecommunications (Client: Fortune 500 Chinese Telecom company)

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