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Engineer Cisco

Location:
Akron, OH
Posted:
June 01, 2020

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Resume:

Anthony Coleman

*** ******* ****. *****, ****, **303

Phone: 330-***-**** E-Mail: addjvj@r.postjobfree.com

Achievements

Cybersecurity and Its Ten Domains (Certification), Windows MCSE, COMPTIA Server+, Cisco CCNA CCENT

IISFA: CIFI (Certified Information Forensics Investigator), HP: ASE

Servers, Protocols and Hardware

Windows 2003/2008Domain, Exchange 2003/2010, DNS, WINS, DHCP

TCP/IP, SMTP, HTML, MAPI Messaging, 802.11 A/B/G Wireless, Physical Wiring, CAT5 & 6 network wiring, 10 Gigabit/Gigabit/100/10baseT LANS

Operating Systems

Windows 2000/2003 Server/Professional, Windows 10, 8, 7, Vista, XP

Firewalls

Cisco PIX and Cisco ASA

Hardware

Switches, PC’s, Laptops, firewalls and Routers

(Cisco – Catalyst 2900/3600/4500/6500 series, ASA5508/5516 series), (3com – Super Stack 3300/4200 series), (HP – Pro Curve 2510 series), (Nortel – 4500 series), IBM, Dell, HP and Gateway models –both laptop and desktop, PBX and voicemail systems, Wireless devices, all various HP Printers.

Software

HP OpenView Network Node Manager, Remedy DeTicket and Managing System, WAN/DB DataBase, Secure CRT, WatchGuard Firebox & SoHo Firewalls, Norton Ghost, Outlook Web Access, Microsoft Exchange 2003/2010,PC Anywhere, McAfee/ Norton Anti-Virus (Corp. Ed.), TrendMicro ScanMail for Exchange Server, Seagate/Veritas Backup Exec, Arcserve Backup, VNC, Network Security tool: Wireshark, Adobe Acrobat, Microsoft Office, Outlook and Project

EDUCATION

Bachelor of Science Youngstown State University – Youngstown, OH

Computer Technology

PROFESSIONAL PROFILE

TekSystems (IBM Technical Services - Cleveland Clinic) (June 2018- Present)

Network Support Analyst

Analysis, configure and Break/fix Cisco routers/Switches.

Troubleshoot the existing Cisco hardware/IOS network.

Troubleshoot supervisor cards, SPF modules and other accessories.

Work with ticketing system to perform work orders.

Traveling site to site to troubleshoot, install new hardware, replace existing hardware.

Duties of Perform the racking/stacking of new hardware into Hospitals’ and Family Health centers’ closets.

Duties of running the necessary cabling to both patch panels and switches.

Perform necessary tasks using tools such as the Fluke meter and using an emulator such as SecureCRT.

Test and evaluate the latest versions of IOS and compatibility with current network functionality.

Project Rebuild Canton, Ohio (February 2017 – June 2018)

IT/Network Instructor

Instructing and Leading Opportunity Youth (At-Risk) students on how to build, troubleshoot and repair Computing devices through the Department of Labor pilot program to obtain the Comptia A+ certification. Provided the school with my experience to teach the technical portion of wireless access throughout any networking.

Help Develop, Foster and Evaluate an end-to-end assessment of the pilot project and implement the project as designed.

ITT Technical Institute, Strongsville, Ohio (March 2016 – September 2016)

Adjunct Instructor

Lead and taught students how to re-design and overhaul of network operations through the ITT Technical Institute education. Provided the school with my experience to teach the technical portion of wireless access throughout any networking.

Performed an end-to-end assessment of network and implemented of projects designed by the students.

Trinity High School, Garfield Heights, Ohio (July 2012 – June 2015)

Director of Information Technology

Responsible for Cisco ASA Firewall support and configuration, Content Filtering, Mail, Operating System, Storage and Network Security

Lead the re-design and overhaul of network operations supporting for Trinity High School Administrative and education staff and student body. Provided the school with unlimited wireless access throughout with any networking device through “Bring Your Own Device (BYOD)” using wireless the latest 802.11 technology.

Performed an end-to-end assessment of network and implemented changes in network topology and hardware devices to improve network efficiency, reliability of network connectivity and maintenance processes. Maintained and updates Windows OS’s to maintain current and efficient use of the network.

Responsible for managing and administrating the company’s Cisco network devices to ensure proper connectivity.

Managed the administration of the information department including annual IT planning and budgeting, procurement of technology and services and vendor management. Responsible for the development of the department structure, budget, programming and training of the department personnel.

Served as Network Faculty teaching basic and advanced in hardware/software/networking classes to high school students.

Accomplishments: Redesigned and implemented network physical lay-out, hardware/software and reducing network failures and downtime. Provided the school with unlimited wireless access throughout the campus with any networking device through “Bring Your Own Device (BYOD technology)”. Orchestration and securing of E-Rate Federal Funding for use in school technology.

Designed a highly effective networking curriculum with students obtaining Comptia certifications for high school students.

Negotiated vendor contracts for services such IPS provider and support, printer replacement and services, cable TV services, physical building security and telephone server and support.

Number of Reporting Personnel Project Status: 4 Interns

Number of Filing Network Status Reports: 7 to 8 Per week

Number of Servers Managed: 26 Servers servicing 1 High School and 3e-mail servers servicing 1 High School and 26 Elementary Schools

Penske Logistics, Beachwood, Ohio (Jan 2012 – April 2012)

Data Communications Engineer

Monitored and maintained network hardware and WAN connectivity to ensure maximum operability using cell Technology for connectivity outside of the United States of America.

Installed and maintained Penske Logistics remote locations networks.

Managed and administered the company’s Cisco devices to ensure proper connectivity through the use of Cisco enterprise routers and switches for MPLS system using EIGRP and OSPF routing protocols.

Performed Disaster Recovery testing, Created and maintained detailed documentation of the primary and redundant network infrastructure.

Planned, created and implemented rollout of new location /office networking and server systems.

Managed teams to meet expected time frames and cost expectations of implementation each projects.

Created and maintained detailed documentation of each project and all changes made after implementation completion.

Developed, implemented and maintained request of change procedures to firewall rule sets and company security policies.

Number of Reporting Personnel: 0

Number of Filing Reports: 12 to 14 Per week

Verizon Wireless (Former Alltel-Twinsburg, Ohio) (Oct 2010 – Jan 2012)

Data Communications

Responsible for the monitoring and adjustments to Cisco load balancer

Technician, responsible for the Execution of core operational tasks activities of to supporting high availability for retail, call centers MTSOs and administration offices Central to Eastern United State for retail, call centers MTSOs and administration offices.

Proactively monitors and controls all productions systems and networks to maximize systems availability.

Evaluated and developed network and operational solutions to fulfill business requirements.

Analyzed and ensured the resolution of technical and client problems issues while providing quality customer service.

Lead Evaluates and develops network/operational solutions to fulfill business requirements.

Lead resolution and recovery efforts of cross-functional technicians ensuring and successful troubleshooting of issues.

Provided periodic reports and updates on the status of issues and health of the network and services

Reported and tracked issues and status in the Change Management and ticketing software. Communicate status reports and issues to manager with the use of Remedy Change Management and ticketing software.

Number of Reporting personnel: 0

Number of Filing Reports: 1 a day

Number of Switches Managed: We managed the entire Eastern and Mid-Western Wireless call region.

Travel Centers of America (Westlake, Ohio) (Jun 2009 – May 2010)\

Sr. Network Engineer, ((PCI) Remediation Project)

Contracted to design, implement and configure network infrastructure devices and architecture to address PCI compliance requirements.

The project manager for the planning, creating and implementing the rollout for the PCI Remediation Project.

Implemented changes in security appliances, routers, switches, firewalls and Microsoft Active Directory Structure to support security transactions over the WAN. Using EIGRP over an MPLS infrastructure.

Performed changes and provided instruction on all of the Profit centers at each location.

Created and maintained project report on the status of the project using MS Project distributing the reports to all members of the remediation team through MS SharePoint.

Managed the local and remote implementation teams to ensure time completion.

Implemented the installs of all programs and made changes to the routers and switches setup by the remediation team.

Number of Reporting personnel: 3 Network Engineers

Managed Projects of PCI Design and Implementation of the Profit Centers

Number of Filing Reports: 15 Per week

Number of Servers Managed: The Servers of 319 Truck stops with each have at least one server per Profit center.

SchoolOne (Akron/Cleveland, Ohio) (Oct 2005 – Mar 2009)

Sr. Network Engineer

Responsible for implementation and configuration of the infrastructure.

Developed for training of personnel on the network and server design and infrastructure.

Responsible for Cisco PIX and ASA Firewall support and configuration, Content Filtering, Mail, Operating System, Storage and Network Security

Responsible development and setup of with the Windows OS server configuration, maintenance and upgrades including the IP setup, DNS, DHCP, Active Directory, EIGRP router protocol.

Created and maintained backup and restore solutions and schedule using Backup Exec Software.

Responsible Cisco equipment maintenance contracts in order to open services request.

Partnered with other managers to plan, create and implement Disaster Recovery Co-location site in Florida for one of our supporting Charter school clients. Also managed and implemented the plans for the co-location site.

Created the procedure of instituting of a rollout of a new sites OS, IP, DNS, DHCP and routers and switches.

Number of Reporting personnel: 3 Desktop support personnel

Number of Filing Reports: 4 Daily Reports.

Number of Servers Managed: The entire CMSD School District

Ohio Department of Commerce, Reynoldsburg, Ohio (Feb 2004 –Sept 2005)

Network Administrator Supervisor

Leaded Trained and worked alone side Network Administrator to support the Network infrastructure and the server environment.

Planned, created, implemented and documented the replacement of Cisco routers using EIGRP routing Protocol.

Created, implemented and monitored the upgrading and implementing of replacement and new servers.

Developed and instituted a test environment for the validity of installing Patches into the current Windows server structure.

Responsible for implementation and configuration of desktop software setup, security and configuration.

Responsible for developing Cisco PIX firewall rules as they relate to the Ohio Department of Commerce.

Number of Reporting personnel: 8 System Engineers across two Datacenters

Number of Filing Reports: 7 to 8 Per week Plus a monthly quarterly and yearend report

Number of Servers Managed: 70 servers per location



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