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Esthetic Sales and Business Manager

Location:
Tampa, FL
Posted:
June 01, 2020

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Resume:

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Collette Curfman

Tampa, FL

addjlr@r.postjobfree.com • 480-***-****

Sales Leader with Medical, Benefits & Healthcare Sector B2B Sales & Marketing / Team Leadership / Financial Oversight / Exceeding Sales Targets Operations Management / Strategic Planning & Growth / Healthcare & Medical Services Passionate Marketing Professional driven to exceed targets while driving up client satisfaction and improving business processes in independent and team-focused B2B environments. Ready to deploy 18+ years experience in areas such as medical sales and health benefits that encompasses directly marketing to physicians and healthcare administrators. Drive business development and exercise financial oversight while applying organizational skills ensues standards compliance, plan strategy, manage projects, deliver presentations, and coordinate meetings. Excel in rolling out customer education workshops and speaker programs. Qualifications, which include a Bachelor’s degree in Health Service Administration and Certification as a Licensed Esthetician, will bolster success in a pharmaceutical or medical device sales role. Areas of Expertise:

• Written & Verbal Communication

• Strengthening client Relationships

• Esthetics & Personal Care Services

• Healthcare Insurance & Benefits

• Customer Service & Relationships

• Process Improvement & Change

• Priority Setting & Project Management

• Account & Portfolio Management

• Performance Management & Coaching

• Business Development & Client Education

Professional Experience

Colonial Life – Tampa, FL

Benefits Consultant (06/2017 to 08/2018)

Delivered comprehensive consulting to a portfolio of multi-state employer group health insurance policies. Specialized in B2B sales of supplemental and life insurance policies. Developed client strategies, organized meetings, and implemented plans for clients.

Selected Contributions:

• Built outstanding collaborative relationships with decision-makers in client companies.

• Oversaw all phases of annual renewal processes.

• Create and deliver comprehensive customer education presentations as well as sales workshops. Aflac Benefits Consultant – Tampa, FL

Benefit Consultant (10/2016 to 06/2017)

Mastered critical B2B sales and client care skills while employed by a supplemental healthcare benefits leader. Specialized in designing, marketing, and managing supplemental and life insurance policies for client businesses. The role also demanded effective communication, time management, and scheduling skills to set and conduct appointment with decision-makers. Continually integrate track record sales achievement with product knowledge and expertise in legal and company standards compliance approach. Collette Curfman

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Selected Contributions:

• Collaborated with Human Resource teams to design and revamp creative employee healthcare packages.

• Applied clear communication and active listening skills to educate employees about the features of their supplemental health benefit packages.

Island Facial Esthetics Spa – Sullivan, SC

Business Owner & Lead Esthetician (10/2013 to 08/2015) Founded and directed all operations and teams for a full service spa. Led strategic planning, teams, and financial operations. This included managing inventories and purchasing supplies. Rolled out formal performance appraisals for all employees. Selected Contributions:

• Mentored excellence in team members to optimize customer service and job performance.

• Rolled out comprehensive budgets and achievable financial targets.

• Spearheaded a broad cross-section of projects while identifying and overcoming complex and emergent issues in all areas of the organization.

• Created a customer focused business culture that ensured customer satisfaction while driving up brand loyalty by creating memorable experiences.

Additional experience includes building relationships with physicians and healthcare professionals as a National Skincare Sales professional with PCA Skin & Dr. Linder Dermatology and while working Esthetic and Plastic Surgery Services Management with Admire Plastic Surgery, both based in Scottsdale, AZ. Education and Credentials

Bachelor of Health Service Administration • Keiser University – Tampa, FL – Graduated 10/30/2019 Associate Degree in Health Service Administration • Keiser University – Tampa, FL – Graduated 06/30/2016 Certified Esthetics Program, Advanced Esthetics Degree with focus on medical modalities and chemical peels

(600 hours completed) • D’Armi Esthetic University – Scottsdale, AZ – Graduated 03/01/2006 Certified Laser Technician (80 hours instruction in IPL, Laser Hair Removal, Tattoo Removal etc. Completed 40 hours) • National Laser Institute – Scottsdale, AZ – Graduated 08/16/2006 Certified Esthetic Program (Completed 750 hours), Midwest College of Cosmetology – Bloomington, IL – Graduated 05/30/2002

Technical Proficiencies: MS Office Suite (Word, Excel, PowerPoint, Outlook)



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