Henry-Lee Balbuena

*** * ***** ***, #* Rahway, NJ 07065 908-***-**** addjcb@r.postjobfree.com

Objective

Reliable and adaptable committed employee with an agreeable disposition and a stellar customer service ethic. Adept multitasker with abilities to handle a number of workplace responsibilities with accuracy and efficiency. Able to lift and carry heavy objects repeatedly and for prolonged periods of time.

Education

HIGH SCHOOL DIPLOMA JUNE 2015 RAHWAY HIGH SCHOOL

·Major: General Education

Experience

CREW MEMBER DUNKIN DONUTS NOVEMEBER 2015 – MAY 2020

·Assisted customers at the cash register

·Informed customers of current active promotions when appropriate

·Prepped food and coffee in a safe and responsible manner

·To provide world class service to all customers

WAREHOUSE ASSISTANT SHI INTERNATIONAL CORP. DECEMBER 2018 – MARCH 2019

·Print and sort pick tickets for pickers

·Cancel pick tickets upon request

·Provide replacement products for defective items

·Contact vendors with PO issues

·Complete transfer requests

·Assist in resolution of requests from sales teams

·Able to safely lift 50 lbs.

·Able to take direction and follow instructions

·Works well independently or part of a team Sort totes from large packages, small packages and envelopes while

DRIVERS ASSISTANT REVOLUTION FOODS APRIL 2017 – NOVEMEBER 2018

·Works closely with the Delivery Driver to accompany them on route deliveries, loading and unloading products and meals. Ensures customer orders against product deliveries to ensure accuracy and quality product.

·Engages with school and other representatives when making deliveries, demonstrating excellent customer service skills and communication. Maintains a positive disposition, conduct and present themselves in a respectful and polite manner at all times.

·May assist with vehicle pre-check inspections before departing to deliver goods.

·Spot checks product upon delivery and unloading to ensure product quality.

·May pack and load products on to trucks, according to company specifications, and unload truck to meet customer / school program needs.

·Adheres to proper food handling requirements and temperature checks of chilled products such as milk, dairy, vegetables, etc.

·Maintains good communication co-workers and other team members.

·Manages the packing slips and delivery process, having customers sign for receipt of deliveries, noting any rejections or shorted products.

·They are encouraged to be problem solvers and promote Revolution Foods Core values and mission.

·Follows safe working practices loading and unloading. May use pallet jacks, dock plates, wheel chalks, track mileage, straps, handle pallets and plastic wrap.

·Keeps the truck interior and exterior organized, clean and sanitary throughout. Ensure proper care of equipment used to move or secure product inventory.

·Follows all required safe work and food safety practices. This includes vehicle safety precautions and wearing required PPE in designated areas. Corrects and/or reports any food safety and food quality related issues to management immediately.

PACKAGE HANDERLER FED-EX MAY 2016 – APRIL 2017

·Lifting packages up to 150 lbs. from head sorter and assembly line.

·Sort totes from large packages, small packages and envelopes while making sure assembly

·Following packing label to ensure parcels are on the correct trucks

·Always following safety guide lines for lifting.

·Monthly quizzes about safety, lifting, loading and breaking jams.

BUSBOY DOMINICS’S APRIL 2016 – OCTOBER 2017

·Communicated with guests as well as co-workers to provide the best service.

·Responsible for cleaning procedures before and after events.

·Set up venues or work areas.

·Collaborated with waiters in providing food and beverage service to guests in a prompt and professional way.

·Maintain flexibility in assuming other roles within company such as dishwasher or server.

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