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Employee Relations Service Representative

Location:
Montgomery, AL
Salary:
Open
Posted:
May 31, 2020

Contact this candidate

Resume:

Ebony Chamblis

Montgomery, AL *****

addiz6@r.postjobfree.com

404-***-****

I am a dedicated professional with experience in Personnel, searching for a challenging Mid-Level Human Resource/Administration position with a company, which will allow the use and growth of administrative skills, interpersonal abilities and career advancement. Authorized to work in the US for any employer

Work Experience

Human Resources Specialist

Koch Foods - Montgomery, AL

July 2018 to Present

•Preparing or updating employment records related to hiring, transferring, promoting, and terminating.

•Explaining human resources policies, procedures, laws, and standards to new and existing employees.

•Ensuring new hire paperwork is completed and processed.

• Everify Certified

•Data entry

•Tax Credits

•Determines applicant qualifications

Assistant Property Manager

Montgomery Housing Authority - Montgomery, AL

December 2017 to July 2018

• Greet prospective tenants when they arrive and introduce them to the types of units available as well as the property's amenities.

• Execute leases with new and returning tenants to ensure all parties understand the terms and conditions of the contract.

• Oversee maintenance and security for apartment property.

• Schedules repairs when tenants report problems with appliances and other equipment.

• Maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received.

• Presenting properties and provided amenities in a positive light to prospective tenants. Human Resource Generalist

Terra Strategies, LLC - Montgomery, AL

October 2017 to December 2017

• Provide support to hiring managers and account managers to aggressively source candidates through both active and passive methods

• Pre-screen candidates as I provide detailed information on positions requirements

• Utilize creative marketing and sourcing strategies and techniques to attract key talent

• Provide status reports to recruiting manager and ensure that candidate tracking is up-to-date and compliant in application system

• Update payroll records by entering changes and new hire information; maintain payroll by collecting, calculating and entering data

Customer Service Representative/Pharmaceutical

Hospiscript Services/Optum Hospice Pharmacy Services - Montgomery, AL January 2015 to October 2017

• Assist a wide range of pharmacy's in processing hospice patients medications through RX claims systems

• Assist nurses with profiling new hospice patients with the proper diagnoses using ICD 9 codes and IDC 10 codes

• Verify/Update patients billing information along with updating patients chart records

• Resolved service, pricing and technical problems for customers by asking clear and specific questions

• Accurately documented, researched and resolved customer service issues Direct Care Staff

HRDI - Montgomery, AL

August 2012 to March 2015

• Provide supervision and guidance for residents during skills building activities

• Accompany patients in making doctor appointments/transporting and ensuring they take medication diligently as prescribed

• Engage in housekeeping duties which may include cleaning and washing

• Assist with daily living activities, including preparing meals and assisting with personal hygiene

• Observe and monitor patients behavioral pattern to ensure emotional stability, checking vital signs and administering shots

Front Desk Medical Receptionist

Alabama Women's Wellness Center - Montgomery, AL

April 2013 to January 2015

• Greeting patients and visitors, in person or via telephone; answering or referring inquiries

• Optimize patients satisfactions, provider time and treatment room utilization by scheduling appointments

• Maintain patient's accounts by obtaining, recording and updating personal and financial information

• Driving revenue by proactively recording and updating financial information and recording and collecting patient charges

• Protects patients' rights by abiding by all HIPPA Laws; maintaining confidentiality of personal and financial information

Customer Service Representative

ER Solutions - Montgomery, AL

October 2010 to April 2013

• Identifies the right solutions for customer billing, technical and/or account issues

• Gathered and verified all required customer information for tracking purposes

• Referred unresolved customer grievances to designated departments for further investigation

• Resolved service, pricing and technical problems for customers by asking clear and specific questions

• Accurately documented, researched and resolved customer service issues Education

Diploma in Completion

Canterbury High School - Montgomery, AL

May 2009

Skills

• ACCESS (5 years)

• DATA ENTRY (5 years)

• EXCEL (5 years)

• MICROSOFT OFFICE (5 years)

• MS OFFICE (5 years)

• HR

• Human Resources

• Microsoft Excel

• Payroll

• ADP

• Employee Relations

• PowerPoint

• E-Verify

Additional Information

Skills

Computer: Microsoft Office (Word, Excel and Access), Word Processing and Data Entry



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