Training and development
City: Houston, Texas, 77058
Phone : 718-***-****
Stony Brook University (May 2012)
BS Health Science
Stony Brook University (December 2013)
MA Higher Education Administration
Student Support Specialist Oct.2018-Present
BRONX COMMUNITY COLLEGE, Bronx, NY
Coordinate training courses and workshops for 20 CUNY campuses including feedback mechanisms to obtain data from students and employees.
Develop and design training/professional development for 70+ academic support staff.
Develop and maintain communication strategy using technology resources including web presence and social media usage. Director of Academics Sept. 2017-Sept.2018
BOYS HOPE GIRLS HOPE, Brooklyn, NY
Managed all exempt employee coaching, training and performance improvement actions.
Designed and implemented a career growth program for internal staff to transition to the consultant career path. Program resulted in $30K savings in recruiting cost.
Scheduled, planed, and attended over 30 on-campus and off-campus admission events to build relationships with internal candidates. Assistant Director Aug.2015- Aug.2017
Long Island University, Brooklyn Campus, Brooklyn, NY
Conducted orientation sessions and organized on-the-job training for
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Led team of 8+ professionals, 2 graduate assistants and 4 student workers in special projects and daily operations.
Screened, interviewed and completed all credentialing of candidates for various on-campus positions.
Assistant Director Dec. 2013- Aug.2015
St. Bonaventure University, Olean, NY
Led daily, weekly and monthly coaching, counseling and feedback sessions.
Collected, maintained and submitted monthly, quarterly, and annual reports.
Hired, trained and managed 50 tutors, 4 + professional staff and 5+ student workers.