Sabrina Moosa

** ******** **. **** **, L*T *LT, 647-***-****, addifb@r.postjobfree.com:addifb@r.postjobfree.com

To obtain the full-time position with over 3 years of relevant experience in working with vulnerable individuals in reintegration into the community by developing resources and care plans with a good understanding of the needs of diverse individuals.

EDUCATION

Yorkville University, Masters of Arts (Counselling Psychology) May 2020 – Present

Durham College, Graduate Certificate (Addictions & Mental health) Jan 2018 – Dec 2018

University of Toronto, Bachelor of Science (Mental Health & Health Science) Sept 2012 – Apr 2017

Health and Food Safety Feb 2019

First Aid/CPR Dec 2019

Introduction to Autism Spectrum Disorder Oct 2019

Medication administration Aug 2019

Non-violent Crisis Intervention July 2019

Mental Health First Aid Oct 2018

Applied Suicide Intervention Skills Training Oct 2018

SKILLS AND HIGHLIGHTS:

Understanding Challenging Behaviours

Mental health and addiction counselling

Research

Administrative/data entry

Client/customer Service

Cognitive/behavioural therapy

Document research/review

Dialectical Behaviour Therapy

Public relations and community partnerships

Combined crisis and suicide intervention

Trauma- centered care/ domestic violence

Organization and time management

Case-notes/reporting/documentation/

High Microsoft Office Suite proficiency

Confident presentation, communication, interpersonal skills

Treatment analysis/planning

Group therapy

PROFESSIONAL EXPERIENCE:

Autism Support Assistant/ Associate, Kerry’s Place Autism Services July/ March 2019- Present

Acting as the primary liaison with a supported person, their family, medical, educational, leisure and recreational contacts and ensuring accuracy and timely completion of their documentation required through legislation and policy and procedures such as: individual’s files, health records, Person Centered Plans, data collection, etc.

Ensuring Person Centered Planning is effectively implemented and individual’s goals are being realized in a timely way. Providing leadership in identifying & achieving Personal Outcomes as defined by each supported person through creativity, resourcefulness, solutions to barriers impacting quality of life principles are effectively applied.

Documenting and consistently practicing Behavioural and Crisis Protocols by identifying when the support of professionals are required and enlisting these supports, further documenting and reporting Incidents and Serious Occurrences immediately as well as ensuring the health and safety of the supported persons including compliance to Policies and Procedures associated with Health and Safety and Abuse Prevention.

Further providing leadership and coaching to other employees to continuously improve the quality of service and the work environment and maintaining positive relationships

Forensic Unit Volunteer, Ontario Shores Centre for Mental Health Sciences Sept 2017- Present

Building a therapeutic alliance with the patients through weekly visits through communication using the basic listening techniques, utilizing affirmation and encouragement while integrating recovery concepts and client empowerment.

Increasing patient participation in group activities aimed at improving their social skills and mental health while documenting patient’s progress to facilitate their recovery.

Assisting in patients with individual recovery plans, patients can progress to a less restrictive environment and return to the community.

Crisis Management, Durham Mental Health Services Sept 2018- Dec 2018

Supervised under Jennifer Sommerville for completing bed bug procedure, OCAN, intake, assessments, discharge, client notes, Mental Status Exam, discharge forms, discharge notes, confidentiality and consent forms, assist clients in completing OPOC forms, how to re-access crisis beds, wellness plans and identify factors that affect the individual’s ability to succeed, in a professional manner. Attended workshops, meetings and seminars as requested,

Provided counselling and general support on a one-to-one basis using crisis intervention, assessment techniques, motivational interviewing, solution-focused therapy and strength-based therapy, life skills training, focused problem solving, intervention strategies and providing suggestions when asked, understanding client needs like extra support by using the principles of client centred service delivery.

Assisted clients with advocating, providing life skills training, conflict resolution, relaying DMHS services such as day program, family support, residential program, senior support, WRAP, applications to Ontario Works and ODSP.

Research Assistant, Work-Study University of Toronto May- Aug 2015

Conducted research on Aboriginal homelessness and mental health to seek the importance of facilities and needs of a community that appear misunderstood with Dr. Suzanne Stewart

Collected, analyzed, input and evaluated data via electronic means and created various documents on Aboriginal homelessness and mental health through interviews and themes for medical and public health sectors also those interested in Aboriginal studies, health studies, and mental health as well as the general public meeting all required deadlines

Understood the needs of the homeless Aboriginal community in bringing better services and providing shelter as well as jobs for those suffering from mental illness.

Worked one-on-one with Native Canadian Center of Toronto to develop research and conduct an annual workshop about Aboriginal mental health to raise awareness and building capacity between Aboriginal professionals, health professionals, colleagues and the wider community.

Customer Service Representative, Winning Research Groups Nov 2012- May 2013

Called and conducted interviews on current research projects with targeted ethnic groups while acknowledging cultural understandings.

Answered telephone and relayed telephone calls and messages as well as conducting telephone interviews with a positive attitude.

Participated in qualitative and quantitative research in areas like health studies, political elections, and everyday living as well as providing accurate and timely data entry and filing procedures to the database.

Planned, organized, coordinated and managed daily assigned work with utmost urgency to maintain deadline and provide support as required for maintain monthly performance related statistical reports

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