Sandra McClanahan

***** *** *** *.*.

Bothell, WA 98012

Cell 206-***-****

E-mail: addif6@r.postjobfree.com

SUMMARY

Experienced Quality Assurance Engineer with proven analytical and problem solving skills. Over 15 years of experience testing in a variety of environments between time at Facebook, AT&T, Starbucks, Washington Dental Service, LexisNexis and others. Adaptable and a great team member. Comfortable and experienced working on customer facing projects as well as internal projects. Experienced in full cycle testing from gathering requirements to regression testing and a strong understanding of the Software Development Lifecycle. While at Starbucks, I was the only QA resource on the team and enjoyed that challenge. Excellent at creating test plans and cases as well as execution. Strong attention to detail, enthusiastic and passionate about testing and customer satisfaction. Eager to join a team where I can add value and continue professional growth.

TECHNICAL EXPERTISE

Proficient in SQL

Excel, Word, Visio

Documentation

Gather data and requirements

Creation and Execution of Test Plans and Test Cases

Manual Testing

Functional Testing

Performance Testing

Regression Testing

System Testing

User Acceptance Testing

QTP

Bug tracking

Agile Testing Environment

Running development tools when needed for xml etc.

Experience working in ASP, ASP.NET, and C# environments

Jira, Quality Center, Test Rail

PROFESSIONAL EXPERIENCE

BECU (contract), Tukwila, WA

10/2019-04/2020

QA Software Tester

Performed all responsibilities in accordance with BECU’s Competencies and information Protection requirements.

Developed and managed the creating on test plans and test status reporting.

Created test requirements using all forms of requirement documentation.

Created test cases, scenarios, and scripts, to be used for both manual and automated testing, which exercised the requirements documentation.

Attended and gave input to daily and weekly Stand Up meetings and Backlog Assignment Agile meetings.

Ran API test with development tools.

Facebook (contract), Redmond, WA 11/2018 – 10/2019

QA Analyst

Data manipulation

Tested consumer devices for android based assistant products.

Ran test cases and logged bugs.

Worked with developers to resolve issues and verify fixes.

End to end testing on assistant console device. Exploratory skills, speak for extended periods of time, sharp visual skills and an inquisitive mind to test limitations of the software and hardware.

Documented and create test cases and reports.

AT&T Wireless Mobility (Contract), Bothell, WA 12/2014-10/2015

QA Analyst (BVT production)

Validated tickets to send to production.

Activities included but not limited to verifying marques, catalog and global search new, altered and replaced.

Pushed marques, catalog, global search, and bug fixes to production

Performed production check once a week verifying items made it to production for the day.

Worked in ASP, ASP.NET, and C# environments. Verifying changes to the webpages and web applications according to the requirements in the tickets.

AT&T Wireless Mobility (Contract), Bothell, WA 02/2012-08/2014

Sr. Software Engineer in Test

Wrote, reviewed and executed test cases, logged and triaged defects for testing on multiple mobile devices.

Participated in test planning and test activities.

Reviewed and analyzed requirements and wireframes developing test cases from documentation.

Configured and tested on multiple mobile devices on several different operating systems: Android Ginger Bread, ICS, Jelly Bean and KitKat. IOS 5.1.1, IOS 6.1, iPad and iPad2.

Experienced in structured SDLC environment.

Created, maintained and ran regression and functional test cases on the ATT Messaging and Mobile Transfer applications in the ASP.NET environment.

AT&T Wireless Mobility (Contract), Bothell, WA 03/2009-08/2011

Web Trends QA Reporting Lead

Reported defects and their status, using JIRA, and attended/hosted bug triages.

Tested WebTrends reporting analytics on att.com websites and verified WT tags, using HttpWatch on IE and firebug on FF.

Validated both functional and reporting tests of eCommerce sales towers (shop pages, Wireless, U-Verse & DSL) plus customer support sites (eSupport, Global Search and Global Navigation).

Read, understood and critically reviewed technical specifications written by eCommerce Analytic Platform (eCAP) PM/FAs (and business requirements specifications when necessary) for Major Release and Short Interval projects.

Wrote, reviewed and executed test cases, and test plans using Quality Center and QC Excel template for exporting test cases.

Solid understanding of software development life cycle.

Tested Daily Release, Daily Release (Extended Testing) and Short Interval Projects JIRA tickets, in addition to Major Release projects.

Worked in ASP, ASP.NET, and C# environments. Verifying changes to the webpages according to the requirements in the tickets.

Starbucks (Contract), Seattle, WA 06/2008-11/2008

Software QA Tester

Created and maintained project test plans and test cases.

Wrote defects in Microsoft Visual Studio 2008 database, and excel test log.

Proficient in SQL.

Updated and executed test cases for existing website.

Produced daily status reports.

Completed four projects: My Starbucks Idea regression testing, Multi card shipment verification, Seattle’s Best new Flash re-design, and the Partner Page (International login) website.

Completed introduction to programming C# for tester’s class at Bellevue Community College.

Washington Dental Service, Seattle, WA 07/2006-06/2008

Software QA Tester

Developed and executed test plans and test cases for Functional, Performance, Stress and Regression testing needs.

Effectively and accurately documented all QA results and concerns, as well as, communicated to the Software QA Manager testing needs.

Proactively worked to resolve issues.

Reviewed and analyzed Functional Specifications and Business Requirements.

Experience with both Waterfall and Agile testing methodologies.

Working knowledge in the product lifecycle development process.

Hold ability to define problems, collect data, establish facts, and draw valid conclusions.

Tested IE 6.0, 7.0, Firefox, Netscape, .Net framework 2.0, JavaScript web site.

Trained in Visio 1, 2 and Excel 1, 2 and 3. Worked with Clientele bug tracking system.

Experienced in SQL, Query Analyzer, Toad, REL LinkChecker and Fiddler testing tools.

Created checkpoints for Web Automation Smoke and Regression tests using Quick Test Pro Mercury tools.

Ran Web automation tests and analyzed results.

Lead tester for Website.

Produced weekly status reports.

Giftcertificates.com, Seattle, WA 2004-2005

Software Design Engineer in Test II

Observed, documented and communicated results of testing.

Performed regression testing to verify fixes.

Worked with IT staff to assure accurate configuration information was given to deploy the software processes.

Designed software structures to be fast, scalable, and easy to use.

Assisted peers in QA, Development, IT, DB and PM in developing well defined, scalable, high-quality applications and services.

Worked with bug tracking system TestDirector.

Onyx Software, Bellevue, WA 2003-2004

Test Engineer / Setup Testing

Performed Application initial installs, upgrades and uninstalls for setup and utilities testing.

Configured Application system, Middle Tier, Web sites and databases.

Produced data comparisons of upgrade results using windiff.

Created and retrieved images using Symantec Ghost Explorer for installation of Windows 2000 Advance Server, Windows 2000 Server, Windows 2003 Web, 2003 Enterprise with IE 6.0 sp1, MDAC and MSXML versions.

Performed testing of Pseudo Localization for both PL_Japanese and PL_German.

Revised and updated test matrix.

Wrote Setup Summary Report for post testing product. Recorded and verified bugs.

Responsible for SQL Setup and Utilities testing for Beta and GA releases.

Expeditors, Seattle, WA 2001-2003

Quality Assurance Specialist

Developed, documented and implemented re-useable Test Matrixes for Web Site, Legacy System, and Client Server Applications.

Worked with EDI to verify data integrity in transition of new clients from E.CMS to E.TMS.

Verified reports on Viewer Application. Worked with Programmers, Program Managers and Management in setting product goals and requirements.

Experienced with Visual Edit and Toad testing tools. Completed Multi-tasks over Multi-systems.

Lead tester for Viewer Application. Worked with bug tracking system BugZilla.

LexisNexis, Bellevue, WA 1999-2001

Quality Assurance Engineer

Gained a keen understanding of court specifications using them to investigate, define, inventory and categorize court data for testing purposes.

Analyzed functional requirements for clarity and usability.

Created test cases and test data for test runs.

Executed tests and documented results.

Created and maintained detailed bug tracking reports.

Tested both Client Server and Web applications.

EDUCATION

Washington State University, Pullman, WA

Bachelor of Arts, Communications/Advertising, Minor in Marketing

CERTIFICATIONS

Software Testing Certificate, University of Washington

Just in Time Testing Certification, SQE Training

Contact this candidate