Joyce E. Dagdag

Hamdan Street

Abu Dhabi, UAE

Mobile No: 055-******* / 056-*******

Email: addi7b@r.postjobfree.com

Objective:

To obtain a position that will enable me to use my strong organizational skills, educational background, ability to work well with people and further enhance and utilize my knowledge and skill I acquired through my vast years of work experiences.

Education and Qualification:

Bachelor of Arts and Social Sciences and Psychology (2003) with attested certificate

Central Luzon State University, Philippines

Special Skills and Abilities:

Knowledgeable in UAE Labour and Immigration Law.

Human Resource functions.

Administrative skills and PA.

Knowledgeable in computer programs such Microsoft Office which includes Word, Excel and PowerPoint.

Proficient in English both written and spoken.

Highly organized.

Ability to multi-task.

Has the ability to work under pressure and always a team player.

Self-motivated and accepts authority and supervision form superiors.

Willing to be assigned to any type of productive function.

Work Experience

January 2013 to Present Human Resource Officer

Lunaccess Real Estate Investment LLC

Duties and Responsibilities:

Maintains human resources staff by recruiting, selecting and orienting employees.

Maintains human resource records by filling system designed for easy access and retrieval.

Processing visa applications, health insurance, Emirates ID and Labour contracts.

Processing visa cancellations.

Monitoring daily attendance and preparing monthly attendance report.

Payroll processing.

Preparing end of service benefits and final settlements for the outgoing employees.

Creating training programs.

Developing and implementing company policy.

Ensures legal compliance by monitoring and implementing federal and government requirements.

Preparing and assigning daily task for the PRO.

Coordinating with various travel agencies for the employee’s travel ticket booking.

Coordinating and processing Insurance for the company’s properties.

March 2009 to January 2013 Executive and Admin Secretary

AIM Group Limited-Abu Dhabi

Duties and Responsibilities:

Personal Assistant to the Managing Director.

Administrative Secretary cum Accountant.

Assume receptionist duties, greet entertain visitors and refer them to appropriate staff members, answer phone, route calls and take messages.

Assist staff with administrative duties as requested.

Handling Bank transactions and salary transfers.

Maintain accurate daily accounting of fees and other revenue.

Coordinating with various travel agencies and hotel booking and reservation.

Type and word process documents as needed.

Order office supplies and monitor inventory.

Update and maintain mailing lists.

Maintain front desk area and keeping it clean and free from clutter.

Perform other duties that may be assigned from time to time.

Nov. 2006 to Feb. 2009 Customer Service Representative

SITEL PHILIPPINES

Duties and Responsibilities:

Handled a financial account from the United Kingdom (Capital One UK credit card) and dealt with everything that has to do with the credit card.

Taking and processing customer’s payment using their debit card.

Assisting customers with their queries about the product like interest that is being applied on their account and benefits they could get on using their card.

Taking necessary action when they are having trouble and problems when using their card.

Tracking customers missing payment for their account.

Jun. 2004 to Apr. 2006 Assistant to the Guidance Counselor

Central Luzon State University, Philippines

Duties and Responsibilities:

Assist the office of the University Guidance Office with all the paper works.

Assist in conducting College entrance examination.

Teach 1 Semester of Developmental Psychology to First Year AB Social Science students.

Conduct assessments to the students who are undergoing behavioral and emotional problems.

Personal Profile:

Nationality: Filipino

Age: 37

Date of Birth: July 31, 1982

Passport Number: P4957430A

Marital Status: Single

Visa Status: Residence – company sponsored

Driving License: UAE, 30/06/2019 – 29/06/2021

Joining date: 1 month notice or less

Professional References:

1.Dhalees Manjeri – Accounts Manager, Lunaccess Investment LLC – 02 222 3200

2.Jessa Salundaguit – Accountant General, XTL Marine LLC – 055-***-****

3.Elsa Belando – Accountant General, Amaryllis Polyclinic – 050-*******

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