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Administrative Assistant Customer Service

Location:
Cambridge Station, NS, B0P 1G0, Canada
Posted:
May 29, 2020

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Resume:

RUBINA GAYA

*** **** ********, *********, **, N*R 8P6 519-***-**** addhsj@r.postjobfree.com

Professional Summary

Committed and attentive secretary who excels at completing multiple tasks concurrently. Specialize in administrative support to the principal and office personnel. Dedicated to delivering high quality results with minimal supervision. Energetic, organized and professional.

Summary of Qualifications

Maplewood School Software

School Day Software

Microsoft Office proficiency

Organizational skills of files and school records

Excellent oral and written communication skills

Proficient typing and computer skills

Google Apps

Experience with handling secretarial and administrative duties of educational settings

Excellent customer service and coordination skills

Ability to manage multiple tasks and meet deadlines

Skilled in working with students and staff with diverse backgrounds

Work Experience

Administrative Assistant – on-call

Al Falah Islamic School – Oakville, ON January 2019 – current

Handling all Ontario School Records including requesting and mailing to the corresponding school requests

Maintaining and updating all aspect of the Maplewood school software for staff and students, applying specific subjects to the appropriate teachers, as well as printing monthly reports for the principal

Assisting teachers in Markbook concerns and printing and distributing of the report cards

Preparing and sending OnSIS reports to the government for October, March and June

Managing the reception area, including greeting visitors, answering phone calls and entering late students

Placing textbooks/workbooks orders

Responsible for Scholastic Book Orders and Scholastic Book Fair

Administrative Assistant/Finance-part time

MAC Maple Grove School (MAC MGS) - Kitchener, ON Aug. 2014 – Jun. 2018

Handling all OSRs, including requesting and mailing to corresponding school requests

Maintaining and updating all aspect of the Maplewood school software for staff and students, applying specific subjects to appropriate teachers, and printing monthly reports for the principal

Assisting teachers in Markbook concerns, and printing and distributing of the report cards

Preparing and sending OnSIS reports to the government for October, March and June

Managing the reception area, including greeting visitors, answering phone calls and entering late students

Placing textbooks/workbooks orders

Supervise School Day uniform and food orders

Responsible for placing and distributing the Scholastic book orders to the students

Accountable for collecting, depositing and maintaining the school fees and registration & resource fees

Sending monthly reports to the head office including balancing monthly bank and corporate credit card statements

Administrative Assistant

International School of Cambridge (ISOC) – Cambridge, ON Jul. 2001 – Jun. 2014

Prepared and maintained all reports and records for the school, staff and students using Maplewood software

Setup and retained all school and facility related data and information

Organized and handled complete and accurate files related to school finances

Planned for all special events including All Candidates Meeting, Multi-Faith Gathering using Publisher and Power Point for the Islamic Centre of Cambridge (parent company of ISOC)

Coordinated and prepared all pre-authorized payment plans for school fees and donations using web banking

Handled bus schedules, attendance and late arrivals for multiple school buses

Organized class schedules for teachers using MS Word and Excel

Collected and deposited money from various school trips and events

Managed finances and accounts using Excel spread sheets and MS Word for registration, donation, academic supplies, petty cash, trips, bookkeeping

Prepared monthly parent and community account reports using Google Apps to Finance Director

Junior Accountant

Mediacom Inc. 1987 - 1990

Prepared accounts for Auditing, Accounts Payable, and month and year end bank reconciliation

Completed payroll cheques for employees and monthly allowances for upper management

Handled monthly Income Statements, Balance Sheets, and performed Trial Balance

Merged and consolidated numerous accounts to provide better customer service

Gathered obsolete customer invoices and disseminated to collection agency

Traced shipment problems and reported to customers on progress

Education

Conestoga College

Certified Computerized Accounting Course

1992 - 1994

Humber College

Accounting Program

1985 - 1986

Applewood Heights S. S.

Secondary School Honour Diploma

1978 - 1984

Volunteer Work

Canada Revenue Agency – Volunteer Income Tax Program 2005 - present

Income tax for low income, new immigrants/refugees and seniors for current and previous years

References

Ms. Lesley Norman Ms. Aysha Kadri

Software Support Analyst, Maplewood Computing Ltd. Teacher/Librarian, MAC MGS Phone: 1-800-***-**** Phone: 519-***-****

Ms. Paula Wilhelm Ms. Javeriah Baig

Client Relations Lead, School Day Teacher, OCT

Phone: 226-***-**** 226-***-****



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