Sandra Fawcett

**** ******** ***** *******, **, *0028 727-***-**** addhry@r.postjobfree.com

HUMAN RESOURCES EXECUTIVE

Talented Human Resources Manager with PHR certification, offering 6 years of progressive experience in Human Resources. Strategic leader, decision-maker and problem-solver. Able to operate consistently in a manner that supports the organizational culture and values.

Offers strong capabilities with employee relations-compensation statements, benefits administration- providing our employees with the best benefits while maintaining cost effectiveness for the organization. Experience with problem resolutions with individual employees as well as management and the Department of Labor and Department of Insurance.

Consistently achieves organizational goals through effective management, training programs for new carriers and new lines of business, maintains P&L for locations controlling cost.

Demonstrates working knowledge- federal, state and local regulations on daily basis. PROVEN PROFIT-BUILDING CAPABILITIES

Compliance- City, State & Federal Human Resource Management Conflict Resolution

Benefits Administration Employee Relations Personnel File Management

Time Management Recruitment and Onboarding/Hiring Strict Confidentiality

Payroll Administration Process Design / Implementation MS Office Proficient PROFESSIONAL CAREER HISTORY

Auto Town Insurance--Peachtree Corners, GA May 2012 to present Manager Human Resources PHR

Implemented Auto Town Insurance Human Resources Department and have maintained service of 45-50 employees for the last 7 years.

Implemented online Time and Labor System/PTO tracking.

Hiring/Recruiting/Interviewing/Job description development.

Analyzed and modified compensation and benefits policies resulting in controlled health care cost.

Benefit Invoice Reconciliation- 1st year recouped $10,000 in incorrect billing charges.

Represented organization at personnel-related hearings and investigations with- Department of Labor- Department of Insurance- and Worker Compensation cases.

Reduced company State Unemployment rate from 6.31% to .70%.

Developed Employee Handbook.

Evaluated and resolved all employee claims, including those of a performance-based nature and harassment incidents.

Vendor Relations- Cultivate and maintain vendor relations to maximize company benefits and control cost. Saved $7400 in 1st year.

Property Lease Negotiations- Saved approximately $4800 in lease payments per year.

Maintain all licenses- 20 Agency licenses, 20 Business Licenses, 46 Agents license.

Maintained compliance with all local, state and federal laws, as well as established organizational standards Trustway Insurance,--Marietta, GA 2009-2012

Operations Assistant

Administrator for Companies Agency Management Systems- AMS360,

Accu-Auto and Quick Quote.

Licensing and Appointment- Compliance

Generate and analyze weekly and monthly production reports

Calculate employee commission and franchise owner income

Post invoices and journal entries in AMS System for Policies

General Ledger Reports for Monthly Revenue Reconciliation

Maintain and develop carrier relationships

Developed manual for Trustway Procedures for Internal Auditor

Support 50 offices in three states- Alabama, Florida and Georgia

Revenue testing and auditing for sale of Company. Trustway Insurance--Palm Harbor, FL 2009-2009

Branch Manager

Write New policies {Auto, Home, Commercial}

Renewals- Increased office retention by 20%-30% in the first 2 months

Cancellations- Decreased office cancel percentage by 30% in the first 2 months

Weekly Retention and daily sales reports to the District Manager Direct General--New Port Richey, FL 2008-2008

Insurance Agent

Write New policies- Auto and Life

Maintained a 50%-60% add-on rate for additional premium sales

Initiated campaign to market new Renter’s program for the office- Sold 3 policies in the first week Winn-Dixie--Holiday, FL 1997-2007

Office Manager

Promoted to management team in first year and a half

Hiring-Training-Scheduling

Performance Cash Audits

Daily Cash Deposits, Bank Orders and ATM Settlements

Quarterly Inventory- Lowest shortage in district. Received award from Regional Manager and District Manager PRIOR CAREER HISTORY

Insurance Agent, Keystone Insurance, Tampa, FL (2008-2008) Customer Service Manager, Walmart, Palm Harbor, FL (2008-2009) New Business Development, Assurance America, Marietta, GA (2012-2012) Moved to Georgia- April 2009- June 2009

EDUCATION AND PROFESSIONAL DEVELOPMENT

A.S- Business Administration-Accounting, Webster College, Holiday, Florida PHR Certification, HRCI- March 2017

AFFILIATIONS

Member of Cumming-Forsyth County Chamber of Commerce TECHNOLOGY

Microsoft Office (Word, Excel, PowerPoint, Outlook), Paychex Flex, Stratus Time Beginner in Photoshop/Illustrator

Contact this candidate