Accomplished Sales Manager offering 9+ years of experience developing and maximizing hospitality sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
St. Joseph’s College, Allahabad.
St. Joseph’s College, Allahabad.
Graduation in Economics and English
University of Delhi
MBA (Marketing and HR)
-Good written and communicational skills.
-Desire to work in teams.
-Willingness to learn.
L-1401, Sunrise Greens, 12-A, Indirapuram
Ghaziabad, Uttar Pradesh-India
E-mail ID: email@example.com
Phone number: +91-987*******
Hyatt India Consultancy Private Limited (January 2018- till date as Sr. Sales Manager)- Spearheading the segment of government bodies and PSUs for all the Hyatt Hotels globally based out of the corporate office. With the expectation of finding new business and sales opportunities I could achieve a considerable growth from the segment. I had the following key responsibilities:
I have handled a few accounts like Airport Authority of India, Ministry of Commerce, BHEL and LG to drive business for all Hyatt Hotels.
Constantly over achieved revenue budgets.
Created effective strategies to target new markets after researching and analyzing competitor behaviour.
Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and aim for new business opportunities.
Developed strategic relationships with key clients to foster profitable business initiatives during valley periods.
Directly reporting to the Director of Sales & Marketing, Global Sales.
Formulating the annual, half yearly, monthly and daily reports of the sales profits of the establishment for my portfolio.
Grew market penetration and sales figures by leveraging client relationships and personally overseeing negotiations resulting in revenue increase.
Identified opportunities for growth within the portfolio and collaborated with sales teams to achieve sales goal.
Management of Customer grievances.
Organized promotional events and interacted with key clients to increase sales volume.
Planning and inspiring along with the sales workforce at the property level for my segment.
Relationship Management with all clients of the portfolio.
Spearheading the segment of government bodies and PSUs for all the Hyatt Hotels globally based out of the corporate office.
Successfully planned engagement activities for the clients.
Partner with cross functional teams including corporate office, Hotel Management Team, Finance, Operations team and External vendors.
Achieved revenue targets by more than 100%.
Tracking the competition market using tools and prepare strategies to achieve budgets.
With the expectation of finding new business and sales opportunities I could achieve considerable growth from the segment.
Crowne Plaza, Greater Noida (August 2013-April 2016 as Assistant Sales Manager)- Handling some areas of Noida and Greater Noida, major accounts being LG Electronics, Teva, Tech Mahindra, Honda Power, BCCI, ICC, Afghanistan Cricket Board and Cadence. I have been persistently over achieving targets month on month. Being a part of pre-opening sales team, developed the market for the hotel. Below are my current job responsibilities:
Solicit new clients and convert them into active accounts for the hotel.
Contact existing clients and provide them with information on the development of hotel services and deals.
Maintain relationship with companies and social associations for social groups.
Upsell hotel’s services such as swimming club and gym membership and F&B.
Prepare and deliver sales proposals for corporate clients.
Stay on top of rate management and yield efforts by keeping abreast of competition and trends.
Prepare Sales Processes and implement them along with the department leader.
Conduct hotel tours for new or prospective clients with the aim of developing and nurturing their interest in the hotel and its services.
Indulge in rate negotiation with clients and settle on predetermined rate charted out by hotel management.
Follow up on guests to derive repeat business.
Based on the performance, the company re-designated me as Sales Manager in April 2016. I served the organisation till December 2017.
The Suryaa New Delhi (November 2012- July2013 as Executive)- I had the responsibility of generating business from Okhla area. The area required focus and I was able to find some new accounts which are successfully producing for the hotel.
Accor Hotels (December2011- October 2012 as Executive)- I am working with the Institutional Marketing team of Ibis Hotels. I contribute as a Regional Sales Executive for the company. I was involved in preparing the RFPs and RFIs.
Career Launcher Pvt. Ltd. (June 2010- July 2011 as Consultant) - I worked with the Content Development team of Career Launcher Pvt. Ltd as a consultant. I was required to provide online support to the students by making preparatory study material, addressing online queries and posting periodical questionnaire and supplement. I had the accountability to prepare educational material for the monthly journal, Management Compass, which is the in-house publication of the Institution.
Outworker- I also write for various US and UK based websites on various lifestyle products like mobile phones, International calling cards and Financial asset products.
Benchmark Six Sigma Quality Systems Pvt. Ltd. (June 2008- September 2009 as Executive) - I worked in the capacity of an Asst. Manager in this leading Quality Certifications company. I was working with the Institutional Enrollment department of the organization. Been entrusted to coordinate with leading organizations and educate them by organizing seminars, discussion forums and competitions. The interaction level has been quite enriching giving me an opportunity to exchange views with the Senior Executives of these Corporates and disseminate awareness to the employees/students of the organization.
Radisson Blu Hotel, Delhi
-Have pursued my Industry Vocational Training under the aegis of one of the leading hospitality brands, Radisson Blu Hotel Delhi of Carlson Group. This caters to the premiere segment of customers of Radisson Hotel group.
-The Project assigned to me is Radisson Blu Hotel Delhi by 2020 under Mr. Samit Ganguly, Director, Marketing and Sales, Radisson Blu, Delhi.
-I was a part of the Sales & Marketing department as a Management Trainee and had the opportunity of conducting comprehensive research on the existing scenario of Hospitality Industry, how and where is Radisson Blu Hotel Delhi placed on the map and what is the landscape of competition and strategizing marketing plans for the brand.
-The exposure also gave me the privilege to explore various departments and aspects of the Hotel Industry.
-The role demanded me to work closely with the front desk, reservations, sales and marketing departments thus giving me a 360 degrees revelation to the Hospitality Industry.
Strength and Weaknesses
Director – Human Resources – Hyatt Hotels
Email – firstname.lastname@example.org
Director – Hyatt Sales Force India– Hyatt Hotels