JACINTA B. HINES, PHARM.D.

Phoenix, AZ • 602-***-**** • addhgx@r.postjobfree.com

Clinical Pharmacist & Manager

Patient Care and Relational Growth • Pharmacy Excellence • President/Owner

Accomplished Pharmaceutical and Healthcare professional offering in-depth knowledge and extensive experience in directing and advising on all aspects of top-notch pharmacy services and improvisation of patient quality of life. Expertise in leadership and implementation of strategies and tactics to improve revenue, while establishing positive relationships with patients, pharmaceutical representatives/manufacturers, medical professionals, healthcare organizations, and insurance providers. Exceptional qualifications include being awarded Pharmacist of the Year and participating as a Board Member for the Black Canyon City Chamber of Commerce.

Core Competencies

Patient Care Pharmacy Enhanced Processes Strategic Thinking Medication Therapy Management Patient Relationships Problem-solving Project Management Budget Customer Service Pharmaceutical Care Organizational Leadership Process Improvement Relationship Management Operations Management Marketing Resource Management HR Leadership Inventory Management Pain Management Detail-oriented Multitasking Microsoft Office Suite Communication

Professional Experience

BLACK CANYON COMMUNITY PHARMACY FEB 2015 – JUN 2019

President

Established independent business to deliver pharmaceutical care to federally recognized medically underserved areas. Coordinated patient care and third-party claims including mental health and specialty medications, hospice services, home healthcare, prior authorization (Cover My Meds) processes. Provided pharmaceutical support to healthcare professionals within the local medical groups.

Obtained MTM Certificate (2020) and offered clinical services for PBM requirements

Coordinated patient care with local providers, hospitals, and ER with medication reconciliation and clinical focused therapy

Monitored and controlled inventory for positive financial outcomes

Supervised staff, scheduled workload, organized staff responsibilities

Conducted marketing strategies to increase business and managed profits

Built exceptional patient pharmacist relational growth

J & J ARROWHEAD PHARMACY OCT 2010 – JAN 2015

Clinical Review Pharmacist (Contract) & Clinical Appeals Pharmacist (Contract)

Collaborated with area and hospital physicians on clinical aspects of patient care, including high-risk pediatrics, addiction, and specialty medications. Operated laboratory for customized medications for HRT, pediatric, veterinary, pain, etc.

Awarded as Pharmacist of the Year

Supervised technicians, clerks, volunteers, students, and interns

Established to service high population of Arrowhead Hospital Community

HARBOR VISTA PHARMACY SEP 2008 – NOV 2009

Pharmacy Manager

Managed workflow of independent pharmacy, monitored and controlled inventory and overall business aspects

Conducted marketing strategies to increase business and managed profitability

Administered final verification of prescriptions, ensuring that the pharmacy is safe, lawful, ethical, and professional

SAFEWAY PHARMACY APR 2005 – SEP 2009

Pharmacy Manager

Rated 100+% on secret shopper customer services, ranking as top pharmacy manager in district

Ensured that all professional tasks performed were conducted in compliance with state and federal laws, board of pharmacy regulations, and company policies

Ensured daily operational duties were completed, responsible for third-party inquiries, monitoring pharmacy supplies and inventory control, updating patient and physician profiles, and processing prescriptions and returns

Additional Experience

THE APOTHECARY SHOP OF GILBERT MAY 2004 – JAN 2005

Director of Pharmacy

THE APOTHECARY SHOP OF ARIZONA, Scottsdale, AZ AUG 2003 – MAY 2004

Community Pharmacy Practice Resident

WALGREENS, Scottsdale, AZ AUG 2001 – JUN 2003

Licensed Pharmacy Intern

PARADISE VALLEY HOSPITAL, Phoenix, AZ MAR 2000 – AUG 2001

Pharmacy Technician

Education

MIDWESTERN UNIVERSITY, Glendale, AZ

Community Pharmacy Practice Residency

MIDWESTERN UNIVERSITY, Glendale, AZ

Doctor of Pharmacy (Pharm.D.)

CAMERON UNIVERSITY, Lawton, OK

Bachelor of Science in Chemistry (BS)

Professional Licensures & Certifications

PowerPak MTM

RxPerts Community Pharmacy Diabetes Management

APhA Pharmacy-Based Lipid Management

APhA Pharmacy-Based Immunization Delivery

NIPCO Diabetes Care

APhA Pain Management

Recognition

AZ College of Allied Health Board of Directors 2013

Sandford Brown Board of Directors 2012

GNP Pharmacist of the Year 2012

Drug Topics Magazine Cover Story 2011

GNP Pharmacist of the Year 2011

APhA OTC Media Advisor Nominee 2004

TAPI Upshot Award – “Arizona Big Shot” 2004

APhA Pain Management Scholarship

MedImmune Advisory Panel

Community Outreach

Board Member Black Canyon City Chamber of Commerce

Active Member NCPA (2001-2011)

TAPI-Arizona Partnership, Co-Chairperson Immunizations (2003-2005)

Liaison Midwestern University (2003)

Medicine Vs Candy Rancho Solano Private Schools (2002)

Brown Bag, Facilitator First Institutional Baptist Church (2002)

APhA-ASP President-Elect Midwestern University (2001-2002)

Volunteer Arizona Pharmacy Association (2001-2002)

Contact this candidate