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Social Media Manager

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Salary:
12000
Posted:
May 30, 2020

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Resume:

PROFILE SUMMARY

An ability to accomplish Business

growth with innovative leadership

style and expertise in brand

positioning strategies. Outstanding

sales and marketing talents with

ability to manage product-related

budgets. Result-oriented and

focused on exceeding revenue

objectives while driving business

growth through effective strategies.

Excellent networking, great

negotiation, and creative

communication abilities. Able to

work in teams and independently

while keeping in view assigned KPIs.

Event planning, managing and

execution.

CONTACT

Jumeriah Beach Residence,

Dubai, United Arab Emirates

Mobile: +971*********

addh8p@r.postjobfree.com

LinkedIn https://www.linkedin.com

/in/maria-chishti-87a46910

Maria Chishti

Business, Sales and Operations Manager, Event

Planner, Office Administrator, Learning and

Development Consultant

WORK EXPERIENCE

Business, Sales and Office Manager

British Orchard Nursery, Dubai, UAE

January 2020 till date

Work on leads of potential clients for business growth. Conduct marketing of the company’s product in effective manner through social media, cold calls, and one on one interaction with clients. Plan, manage and execute Open days and Road shows. Conduct Need Analysis and generate reports for revenue growth. Work on weekly and monthly targets in various branches and provide required strategic support for attaining set targets, Use inbound market strategies for channelizing social media campaigns for effective and better customer growth and acquisition. Manage social media communities and responding to queries accordingly. Work on corporate tie-ups with banks, hotels, and other financial institutions. Content writing for social media and press release. Manage directed strategic support for senior leadership, providing detailed analysis for new business opportunities, while consolidating current business and building relations with current and new customers.

Business/Operations/Store Manager

NSTYLE International, Dubai, UAE

December 2018 till December 2019

Quality assurance through excellent customer service. Managed staff schedules and attendance in HR Portal. Worked amicably on store management and customer service while focusing on assigned KPIs. Generated revenue through marketing strategies and focus for monthly targets. Worked on retail sale as per assigned targets. Commendable Staff training and grooming for sales targets (language, attire, demeanor). Strategic Planning for business development in comparison to previous years. Made analytical reports after evaluation and presented them for effective feedback. Hiring of Staff. Dealt with client queries, through email, telephone, and face to face, and followed up for client satisfaction and retention. Worked on store Audit and generated reports as per KPIs. Planned and organized Open Days and road shows for new client development engagement and revenue growth. Hardcore SKILLS

Technical Skills

Financial Analysis, Budgeting and Reporting

Business management and

planning/strategy designing

Human Resource Recruitment and Training

Analysis, Report Writing

and Presentation

Designing and Conducting Training and

Workshops

IT proficiency

Event planning and Management

TNA (The Need Analysis)

SWOC

Content writing and Blogging (social media)

SEO (search engine optimization) Inbound

Marketing Strategies & Digital

communication

Designing Developmental Plans, SOPs

Soft Skills

Strong verbal and written skills,

Communication skills

Strong Inter-personal skills

Team building/Management

Client relations, retention

and Customer Services

Conflict Management

and decision making

Leadership Development

Trainings and Workshops

Creating USP

LMS; V4 Visible Thinking Tools 6 Thinking

Hats

MOODLE (learning communities

portal)

Creating online courses

Leadership 101: Lead to Empower;

Empower to Lead

How to give effective feedback?

Marketing by visiting and engaging catchment area, through emails, telephonic calls, and one on one basis. Worked with social media influencers, bloggers and fashion magazine editors for store promotion and marketing. Maintained ‘average ticket’ through service upgrade plus retail, on daily and monthly basis. Effectively used product knowledge for retail.

Regional Manager Training

Beaconhouse, Pakistan Dec 2017 till Dec 2018

Designed trainings after Need Analysis and SWOC analysis, especially for school Leadership. Worked as a Moderator for IGCSE curriculum facilitation and collaboration. Designed SBPD Lead document (school based professional development point person in each school); application formulation till training process of selected candidates through arranging and managing TOT and Biannual review meeting. Designed concept paper and SOPs for School Discipline policy through House System. Designed Action Research Project ‘A Cycle of Inquiry’, for school heads. Moderated and Taught Cambridge Diploma of Educational Leadership. Planned, organized, and executed school regional conferences. Managed and conducted events and curriculum related activities for schools at regional level. Classroom observations and feedback for teaching faculty professional development. Head of the School

Beaconhouse, Pakistan June 2014 till Dec 2017

Designed curriculum after analysis and evaluation (UK and MYP). Worked on PBL (project-based learning). Worked as an English Language Development Facilitator. Managed and Monitored School Events; Curricular and Extra-Curricular. Involved in Continuous Professional Development of teachers through Weekly Coordination Meetings. Trained teachers to work through Action Research and Action Plans for different areas of student’s academic needs. Hiring of the teaching faculty/human resource as per requirement and training according to procedures and manuals. Teachers Observations and Feedback. Conducted in-house need-based workshops to ensure CPD of teaching staff. Designed, analyzed, and evaluated School Development Plans and make revisions accordingly. Designed self-review practices tools for teachers and school stakeholders. Designed and planned differentiated lesson plans. Taught the course MENTORING IN ACTION for mentoring of new teachers with experienced teachers. Designed Checklist for Student Performance. Weekly lesson plans checking and evaluation checking. Worked on Padlet, EDMODO, MOODLE-PLC, ASANA. Designed SOPs for school security and school discipline policy. Designed policy for Child’s Well Being and Protection.

Driving License

UAE, Dubai

EDUCATION

Beaconhouse National University, Pakistan

Masters Leadership and Management

University of Central Punjab, Pakistan

Bachelor of Commerce, Business and Finance

REFERENCES

Available on request.



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