STEVE HAMMOND

*** *. ********* **., *******, AZ *5048, United States

addgzo@r.postjobfree.com mobile 440-***-****

E X E C U T I V E P R O F I L E

A talented and award-winning global CIO skilled in leading company-wide transformation, implementing new technology, increasing efficiency, and reducing costs. Experienced in strategic planning, process improvement, Lean/6Sigma, and systems integration. Has led multiple ERP implementations, including Oracle, Epicor, Sys21, and MAPICS. Acted as key strategic change agent in multiple cross functional and organization-wide restructurings and process re-engineering projects within manufacturing and distribution organizations. S E L E C T I V E C A R E E R A C C O M P L I S H M E N T S

Champion of Data Governance (Digital Asset Management & Product Data Management)

Developed and implemented organizational Security initiatives (Data/System/Cyber)

Implemented/replaced ERP platforms (PeopleSoft/Oracle, Epicor P21, GEAC Sys21, BPCS, MAPICS, others)

Reorganized IT organizations reducing headcounts between 30% - 45%

Reduced annual IT budgets each of the past three companies (31%, 43%, 50%)

Managed 50+ Customer Service organization

Led greenfield startup plant IN Plymouth, England (IT, OE, Operations)

Led the integration of acquisitions (Infrastructure, Applications, Support and business processes)

Championed multiple projects utilizing Lean, 6Sigma, Kaizen and Value-Added Mapping tools

Led outsourcing of Development, Infrastructure Support and Cloud Applications

Led the implementation of VoIP and Call Center solutions

Hands-on electro-mechanical engineering and CAD/CAM systems experience P R O F E S S I O N A L H I S T O R Y

IT Consulting Virtual 2019 - present

(Independent IT Strategic Consulting)

IT Strategic Road mapping - IT Cost Reductions - Interim CIO - IT Organizational restructuring & development Kichler Lighting Cleveland, Ohio 2008 – 2018

(Manufacturer of Lighting Fixtures, Fans, Landscape Lighting – with operations located in North America & China) Chief Information Officer

Responsible for IT, Business Process Improvement, Data Governance

Replaced PeopleSoft/Oracle ERP with Epicor P21 (estimated $3.5M IT savings)

Implemented WebDAM Digital Asset Management

Implemented Product Lifecycle Management (PLM) part of Enterprise Data Governance

Reorganized IT organization 45% headcount reduction (31 in 2008 to 18 in 2014 to 19 in 2017)

Reduced annual IT budget from $6.8M in 2008 to $5.7M in 2014 to $4.7M in 2017 (under 2% of sales)

Integrated acquisition of custom lighting manufacturer into IT support and business processing

Implemented an automated “e-mail/fax-to-order” process (order turnaround from 48 hrs. to 4 hrs.)

Integrated International Freight Forwarder portal (EDI data exchange from Chinese Suppliers)

Implemented Shoretel Call Management Solution in two Customer Service locations (65 CSR's)

Implemented IT Governance (standardized HW and S/W procurement, IT request/ change management, etc) Information Week 500 - 2013 - Top 20 Most Innovative CIO – 2014 - CIO of the Year – TMT Magazine - 2017 Latham International Albany, New York 2004 - 2008

(Manufacturer of swimming pool structural and decorative components – with 26 North American plants) Chief Information Officer

Responsible for IT, Business Process Improvement across 7 North American Operating Companies

Integrated Corporate ERP into 2 largest business units (System21 - GEAC)

Implemented VoIP and Call Center system in 7 locations (ShoreTel)

Implemented Standardized Design Tools across enterprise (increasing design throughput by 35%)

Implemented Data Mining to recall past designs to match non-automated designs (saving $200K/yr.)

Enhanced Distributor and Dealer-direct e-Commerce tools (increasing internet ordering by 40%)

Reduced overall IT Budget by 43% ($8.9M in '04 to $4.9M in '08)

Restructured IT (consolidated infrastructure group and reorganized application development & support)

Established IT Governance across all B.U.’s (IT purchasing, project management, capital and operating budgets)

Upgraded infrastructure across all business locations (OS, H/W, S/W, Business Continuity and Security standards) ImagePoint Inc. Knoxville, TN 1999 - 2004

(Manufacturer of exterior signage – with 5 North American plants) VP Information Services & Continuous Process Improvement Responsible for IT and Business Process Improvement

Reduced overall IS Budget by 50% ($4.4M in ’99 to $2.2M in ’03)

Reduced Help Desk Tickets Remaining Open / Week by 79% (236 in ‘99 to 49 in ’03)

Improved 1st call resolution by 42% (15% in ’99 to 57% in ’03)

Increased IS User Satisfaction by 48% (2.72 in ’99 to 4.04 in ‘03)

Attained highest company-wide associate satisfaction survey results (2000 & 2002)

10% Raw Material savings & 33% improved productivity of purchasing agents (implemented e-Procurement application)

20% Reduction in Front Office operating expenses (implementation of “Lean Office” Project)

25% reduction in paper usage (Intranet applications: access to engineering drawing/documentation, forms, reports, etc.)

20% Manufacturing WIP reduction and OH reduction (Lean Principles and Manufacturing Execution System)

Introduced IS Steering Committee, IS Project Prioritization Model, IS Architecture Strategy and IS Metrics Reporting

Project lead for corporate relocation of 350 associates (new data center, infrastructure, communications, H/W, etc

Information Services Application Development Group won the Chairman's Award of Excellence in 2001

Information services Department Awarded Organization of the in Year 2003

Computerworld's Top 100 IT Leaders for 2002 (Strategist Category) Philips Electronics Cambridge, MD (1996 - 1999)

(Manufacturer of electronic components – with 8 operations in US, Mexico, Malaysia, UK, Singapore) Director, Information Technology

Responsible for IT internationally – North America, Europe, Far East

Implemented e-Commerce ERP module of MAPICS

Intranet-based document management (Information Week 1998 - Top 100 Intranet sites)

Implemented worldwide infrastructure improvements and standardization (Singapore, Mexico, Malaysia, UK, US)

Implemented centralized Help Desk function

Project Director of Y2K Readiness

Van Dorn Corporation Strongsville, OH 1993 - 1996

(Manufacturer of plastic injection molding machines – with 4 operations in US) Manager, Information Technology

Responsible for IT

Implemented infrastructure improvements (LAN's and WAN's all facilities)

Document Management System (Beyond Computing Magazine 1995)

Implemented data exchange project with corporate parent located in Germany (CAD and ERP data) Standard Products Cleveland, Ohio 1990 - 1993

(Tier One Automotive Supplier of rubber and plastic components – with 34 operations in North America) Business System Engineer/Continuous Improvement Coordinator Responsible for IT Project Management and the Corporate CI Program

ERP Project Manager for BPCS implementation (responsible for 12 US locations)

Plant start-up in Plymouth England (production control, support and reporting)

Implemented barcode data collection system (IDSystems Magazine - 1992)

Special Assignments (Kaizen Champion for IS and Activity Based Costing for IS)

Developed, implemented and supported the Corporate Continuous Improvement Program for North American Operations E D U C A T I O N

Bowling Green State University - Bachelor of Science, Engineering Technology (Major: Mechanical Engineering) Baldwin Wallace University - Master of Business Administration, Executive MBA (Major: Strategic Planning) Vanderbilt University - Six Sigma / LEAN Executive and Finance workshops Other - Leadership Development, Supply Chain Strategy, Strategic Planning R E C O G N I T I O N

Awarded Top 50 Alumni – Bowling Green State University 2015 (Top 50 most impactful)

Top 20 Most Innovative Midmarket CIO – 2014

Information Week 500 – 2013 (Recognizing entire IT team)

Top 100 IT Leader (Strategist Category) – Computerworld 2002 P E R S O N A L & O T H E R

Guest lecturer at Case Western Reserve MBA program – (IT/Strategy)

Published multiple articles in Information Week, ID Systems, Supply Chain publications

Competitive swimmer - Active US Masters Swimmer

Very active church member – Sunday school teacher, deacon, security, school board member, etc.

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