MACKENZIE MARKIEWICZ

856-***-**** ● addgy2@r.postjobfree.com ● 224 Nicholson Rd, Gloucester City, NJ 08030 ●

OBJECTIVE

Self-motivated billing associate with two years of experience in managing client accounts, identifying claim denials, and driving in cash collections before the end of quarter. Presently seeking to work in a challenging environment that provides opportunity to utilize my financial analysis and problem-solving skills.

PROFESSIONAL EXPERIENCE

Billing & Collections Associate May 2019 – Present

Bayada Home Health Care, Pennsauken, NJ

Perform all aspects of a medical biller including correct coding for HCPCS codes and CPT codes, entering charges into system, ensuring all claims are submitted in a timely manner, and follow-up on all outstanding accounts receivable

Investigate payer denial patterns to spot common trends and identify solutions to reduce billing errors in order to streamline billing processes and receive payment for services rendered

Conduct monthly account receivable meetings with service office directors through zoom calls to reduce bad debt

Maintain end of quarter goal of bringing in cash flow and resolving claim issues for payment by completing an average of 100 claims per day

Cultivate strong relationships with directors by responding to email requests in a timely manner to make sure claims are billed and corrected for payment

Reimbursement Intern May 2018 – May 2019

Bayada Home Health Care, Pennsauken, NJ

Created Excel spreadsheet utilizing “if statements” to identify if claims were paid in full or partially by secondary insurance payors that increased the productivity and efficiency of adjusting client’s credits and balances

Developed a knowledge of Medicare insurance payors by following HIPPA requirements and procedures, completing STEP classes for on-going training, and keeping up to date with new healthcare guidelines

Displayed company culture through “The Bayada Way” by collaborating with teammates to organize a clean-up project that cultivated environmental awareness

Store Manager September 2016 – May 2018

Yogo Factory, Glassboro, NJ

Enhanced company organization and increased efficiency by assuming lead role in training new employees, ordering product, conducting meetings, advertising product using social media, and monitoring inventory

Responded to customer inquiries and assisted with solving customer concerns by listening to the problem and developing a solution

Promoted from sales associate to acting manager after eleven months on the job

EDUCATION

Rowan University, Glassboro, NJ May 2019

Bachelor of Science, Finance

GPA 3.75 Magna cum laude honors

EXTRA CO-CURRICULAR INVOLVEMENT

Order of Omega Honors Society 2018-2019

Sorority Member, Alpha Sigma Alpha, 2017-2019

Greek Week Chair in charge of planning events and improving relationships among Greek organizations 2018-2019

Volunteer, Special Olympics, Relay for Life, Dance Marathon, Girls on the Run 2017-2019

SKILLS

Microsoft Office (Word, Excel, PowerPoint), Medicare Health systems (HCHB, Ability/Ease, WayStar)

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