Paul Tokuda

Director of Transportation and Logistics

Gardena, CA 90247

310-***-****

addgh0@r.postjobfree.com

Work Experience

Operations Manager

NTI - CA - Inglewood, CA September 2019 – Present

Duties:

•Responsible for day to day operations of Courtesy Hotel Shuttles for 50 Propane vehicles and 120 union drivers.

•Manage dispatch, maintenance, safety, and service delivery.

•Planning shuttle routes and pickups for the Clients, based upon airline schedules.

•Developing and maintaining Client relationships.

•Communicating effectively with clients and responding to their requirements.

•Booking in shuttle routes and liaising Clients.

•Allocating and recording resources and movements on the transport planning system.

•Directing all transportation activities and monitoring transport costs.

•Confronting climate change issues by implementing transport strategies and monitoring an organization’s carbon footprint

Operations Manager

CPS Transportation - Los Angeles, CA August 2018 to September 2019

Duties:

•Manage the Daily Operations of Airport Crew Shuttling Service from LAX to surrounding hotels. (35 Non-Union CDL Drivers)

•Route and plan the scheduling based upon the arrival and departure of the airline crews, with 98.5 on time delivery.

•Monitor and schedule crews according to the Federal DOT guidelines with Hours of Service.

•Oversee the maintenance of the fleet vehicles, comprised of 15 Diesel and Gasoline Buses and 8 Passenger Vans.

•Retain relationships with Clients, airlines and hotels, to meet their expected delivery times.

•Work with Company Insurance Carrier for any accidents and follow through with the Internal Accident Investigation.

Director of Transportation and Logistics

Synrgo Inc - Los Angeles, CA March 2018 to July 2019

Duties:

•Oversee the day to day operations of Courier Network for Next Day, Shuttling, Routes, and On Demand business on behalf of Real Estate Title Companies (60 non-union drivers, 5 non-exempt Supervisors, and 1 exempt Manager).

•Manage P&L for the Transportation Department of $10 Mil Annually.

•Create opportunities to use the ground transportation network to move parcels next day to client with 99.8% on-time delivery.

•Gained opportunity to stage and fill warehouse space, 20 K square ft, with multiple clients.

•Maintain continual relationships with Clients to meet their expected delivery times.

•Coordinate driver meetings on a quarterly basis to review performance and safety related topics.

Terminal Operations Manager

Student Transportation of America - Los Angeles, CA February 2016 to February 2018

Duties:

•Direct the day-to-day operations of the Los Angeles School Bus facility, 300 Vehicles and 310 drivers and 50 Office Personnel.

(310 Union Bus Drivers, 45 Non-Union Staff Members, 5 Exempt Managers).

•Manage P&L for the facility of $24 MIL for 250 school bus routes and charter.

•Increased revenue by adding drivers and routes from 250 to 270, adding to the EBITDA of $1.2M

•Coordinate and assist in the development of financial information while executing the established budget. Including managing

cost control, capital investment decisions, forecasting, pricing, and service management.

•Perform Fleet service planning.

•Conduct routine checks from time-to-time in order to ensure that their employees are meeting their job responsibilities.

•Act as a liaison between MST and customers, community, parents, students, and the public ensuring the reputation of MST. Monthly reviews with the customer/client (school personnel at the senior high, elementary).

•Assist with the development of new business opportunities in the community.

•Assure that all routes are covered, and schedules met and any other matters that involve contract compliance.

•Oversee the assignment of Union driving personnel to ensure consistency and efficiency and meeting the CBA.

•Maintain a log of deviations or interruptions to service and reasons for the deviations, including but not limited to road failure.

•Organize and lead monthly safety/in-service training meetings.

•Participate in scheduling driver training classes.

•Assure that payroll, billing and other reports are accurate and submitted in a timely manner.

•Investigate all incidents and accidents, including conducting interviews, schedule follow-up retraining or other corrective action

and report findings as per DOT guidelines.

Manager - Business Development / Special Projects / Dispatch / Operations / Customer Service

Harley Marine Services - Terminal Island, CA November 2006 to September 2015

Duties:

•Manage the day to day operations of Tug and Fuel Oil Barge Services within Maritime Industry in West Coast Ports.

•Coordinated the Union crews, management and non-union personnel, to the various deliveries to vessels into the ports.

•Ensure safe transportation for on time delivery of fueling vessels as they are berthed within the Ports, with different fuel grades.

•Input and assist with coordinating with Customers orders, segregating based upon quantity and quality of fuel specifications.

•Report retain of fuel and monthly inventory for Oil Customers.

•Inspected equipment at the load terminals, vessel berthing, in order to follow local and federal guidelines.

•Maintain Customer/Client contact to retain contracted accounts.

•Handle credentialing of crews and payroll for operations personnel.

•Account Receivables for delinquent and delayed Customers.

•Local Liaison for Harbor Safety Committee in Ship Assist, working with subcommittee with USCG, State Lands, and Oil Spill Response.

•Review and generate budget for Ship Assist and Bunkering Operations for the Company on the West Coast Operations.

•Expand the ship assist market position by locating, developing, defining, negotiating and closing business relationships.

•Seek opportunities locally and internationally for the growth and expansion of core competencies.

Operations Coordinator

IESCO Inc - Torrance, CA

October 2005 to September 2006

Duties:

•Maintained daily callouts of service technicians for Inspection Services.

•Dispatched fifteen local technicians to various onsite work locations.

•Scheduled jobs according to the Client's availability and needs.

•Processed and hired local technicians and assistants for on-site personnel.

•Coordinated the logistics, shipping agents, and documentation for local and international work.

Operations Manager

UPS - Los Angeles, CA

June 2000 to October 2005

Duties:

•Managed Profit/Loss revenue of $11 MIL for the Domestic Air Freight, FTL, and LTL service, (which included: same day, next day, and deferred transportation), based upon yearly metrics of On Time Performance of 98.79% of Shipments, for over 1 MIL Parcels and Shipments

•Oversaw the Container Freight Station of 239,000 SQ. FT. and Warehouse Inventory from Various Permanent and Transient Customers.

•Facilitated the Supply Chain Logistics to fulfill the Customers demand for orders.

•Coordinated with Passenger & Commercial Airlines, FTL, and LTL carriers to meet expected delivery commitments.

•Monitored the schedule of drivers as per the DOT regulated HOS.

•Managed safety procedures in accordance with Company, OSHA, and DOT guidelines.

•Met payroll to expense for twenty-five Union staff members in the Customer Service/Dispatch Department, direct supervision of (2) Management Staff.

•Supervised the Temporary and Seasonal Staffing of approximately 150 - 200 within the warehouse to meet the demands of the client's workflow.

•Established Rates, and Tariffs per lane, based upon Customer specific needs.

Education

BS in Public Administration

California State University Dominguez Hills - Carson, CA 1989 to 1992

Skills

BUSINESS INTELLIGENCE, OPERATIONS, OPERATIONS MANAGEMENT, SHIPPING, PAYROLL, Microsoft

Office (10+ years) CRM (10+ years), CUSTOMER RELATIONSHIP MANAGEMENT (10+ years), EXCEL (10+ years),

MICROSOFT OFFICE (10+ years), MS OFFICE (10+ years), Payroll (10+ years), Procurement (10+ years), Business Intelligence (10+ years), Business Development (10+ years), Logistics (10+ years), Warehouse Management (10+ years), Operations Management (10+ years), Management (10+ years), Logistics Management (10+ years), Negotiation (10+ years), Supply Chain Management (10+ years), Accounts Payable (10+ years), Accounts Receivable (10+ years), Customer Service (10+ years), Recruiting (10+ years), Freight Forwarding (10+ years), Shipping and Receiving (10+ years), Labor Relations (10+ years), Terminal Management (10+ years)

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