Phillip D. Livingston, M.B.A., PM Master Certificate

***** ******* ** ***********, ** 49112

760-***-**** addg4j@r.postjobfree.com

OPERATIONS PRODUCTION MANAGER

• Safety Management • Operations Management • Lean Manufacturing

• Warehouse Management • Quality Assurance • Continuous Improvement

• Shipping and Receiving • Strategic Planning • Cost-to-Benefit Analysis

• OSHA 30 HR • Time Management Skills • Value Stream Mapping

Professional Work Experience

Communications Test Design Inc. South Bend, IN March 2020 – May 2020

Production Manager

Accountable for warehouse production for three shifts on the refurbishment of AT&T’s set-top boxes, remotes, cords and adapters and testing of residential gateways

Streamlines and develops supervisor staff while directing day-to-day operations and safety on assigned work areas

Measures productivity by analyzing performance data, financial data, receiving, shipping and activity reports

Oversees daily department P&L, monitors key performance indicators and department net income after taxes

Collaborates with other support departments such as staffing agencies, quality, finance, and purchasing to ensure successful production operations

Determine labor needs to meet production goals, reviews purchase orders accuracy, tracking and on time delivery

Implemented process flow procedures to reduce bottle necks and increased productivity by 20%

Manages employees’ pay, hours, incentives and vacation in Kronos to ensure accuracy

Handles disciplinary and termination actions as needed in accordance with company policy and procedures

Federal Express, South Bend, IN December 2017 – March 2020

Operations Manager

Plans and organizes staff while directing and controlling day-to-day operations and safety on assigned work areas

Trains new Managers, dock workers, contractor and drivers on Federal Express dock safety requirements for all

operations and conducts employee engagement meetings

Manages operational budget, P&L reports, warehouse scheduling, controlling change and oversees the operational

effectiveness of the company

Responsible for the daily unloading, loading and bills of laden of domestic and international freight

Manages raw materials ensures station has adequate supplies and coordinates with freight lines daily with schedules,

locations and arrival times

Develops and implements efficient safety action plans to significantly reduce safety mishaps by 30% and change the

safety culture at the station

Conducts and host package handler safety training, orientations and interviews for the company

Analyzes operational performance through direct observation, interpretations of reports and collaboration with others,

address related failures, determines root cause and presents findings with resolutions to senior manager

Drives productivity thru managers and supervisors by setting expectations, coaching and mentoring of key

metrics and executes action plans to achieve results

Lennard Ag Co. Howe, IN June 2017 – November 2017

Contract Operations Manager

Contracted during harvest season to organize, plan, streamline an expanding potato and tomato field harvest and

processing operation

Slashed company loss by 20% - eliminating excessive overtime, reduction of warehouse material waste and

overspending on consumables by introducing and implemented an MRP system

Established safety regulations, goals and metrics by developing and implementing standard

operating procedures and action plans

Coach managers on lean training, root cause and bottle neck analysis, continuous improvement methodologies and

quality control measures

Initiated a web based schedule to improve daily logistics of inbound and outbound trucking operations

going to Frito Lay

Continuously improve farm yield through implementation of 5S and 5M processes, laborer relations, coaching and

mentoring techniques

Responsible for safety inspections, building inspections, and overall operational OSHA safety

Hired new seasonal farm workers and implemented the swipe clock payroll system for the company

Estimate cost for stock supplies and other essential purchases and trained managers on budgeting for farm

expenses

Monogram Foods, Bristol, IN

Operations Manager April 2015 – May 2017

Responsible for plant operations and safety in the Raw Chicken, Pork and Beef, Smokehouse and Frozen Ready-to-eat departments

Drive production goals and metrics while directing step function improvements and implementing lean strategies, 5S, 5M, value stream mapping and root cause analysis for any production, safety or mechanical issue

Establishes improvements that have reduced production yield loss from 20% to 7% in the span of a few month and saved the company over $1.2M

Engaged and people focuses leader who provides coaching, mentorship and leadership to salary and hourly team members in areas of safety, continuous improvement, quality assurance and ensure that production objectives are met or exceeded

Manages cost planning, P&L reports, plant scheduling, controlling change and oversees inventory, distribution of good and facility layout with MRP/ SAP

Accountable for Key Performance Indicators and standardize manufacturing operations

Develops plant start-up procedures and standard operating procedures for 200 employees, for the new $15 million plant expansion. By implementing start-up procedures and driving accountability it has increased plant production capabilities by 90,000 lbs. of packed product daily

Plan and design change based on data driven information. Re-established leadership roles with the plant manager and place supervisors and line leaders in roles that product optimal productivity

Champion problem solving teams and kaizen events in order to improve operating performance

Hosts and participates in daily and weekly meetings with third party vendors, USDA inspectors and the American Chemical company to ensure the plant is sanitary and operating within standards

United States Marine Corps. Camp Pendleton, CA July 2012 – March 2015

Operations Manager

Lead day to day operations of the communications center and manage 9 material accounts (communications equipment, cryptographic devices, government equipment) among 5 departments valued at $15M for the Department of Defense

Manage and oversee team managers to ensure accountability and operational effectiveness and manage information flow between cross-functional departments in my organization

Adjust schedules and analyze staffing levels of customer service representatives and create proposals and customer-reviewed presentations that detail design, sequences, and recommended solutions to optimize customer service on LAN/WAN, LMR, voice, data, video and wireless communications

Develop training and team building programs to teach 80 new and existing employees on trunking communications equipment call center operations, customer service representative procedures to ensure they are proficient in their skills

Designed and implemented personal and professional technical program for 75 employees, conducted entrance `and exit interviews, and performed over 100 performance appraisals which included rewarding and disciplining employees, addressing complaints and resolving problems

Manage the Key Performance Indicators software data for my organization, analyze processes and recommended new technologies for incorporation within the organization

Evaluate and measure turnover, employee satisfaction, employee attitudes, and management effectiveness continuously in order to develop the potential of the workforce that resulted in reduced turnover from 44% to 18% through the development of management teams

Planned annual business and prepared strategies for forecasting budgetary needs and allocated budget to various departments and maintained knowledge on various best industry practices and developed associated strategies

Proficient in Microsoft Office, Word and Excel

United States Marine Corps. Camp Lejeune, NC August 2008 – July 2012

Communications Operations Manager

Managed end-to-end technology initiatives as Program Manager and direct liaison between technologists and Chief Technology Officer

Configured, installed, and maintained tactical data, voice, video and satellite communication networks for 5,000 users in Al Asad, Iraq; established 3 separate networks at 3 different classification levels all requiring individual planning and installation

Led day-to-day operations of Help Desk, application delivery and development, network administration and data center management operations; provided IT leadership, project management, relationship partnering, and budget planning strategic and tactical technology direction to the Defense Media Center

Provided leadership in command, control, communications, computers and information technology (C4IT), Land Mobile Radio (LMR) communications through creating enterprise frameworks for defining, evolving, evaluating, and improving information management functions; used modern C4IT concepts to execute projects designed to create business value and meet organizational needs

Executed enterprise services and standards ensuring responsiveness to IM/IT, Wireless Point to Point Link Analysis requirements through providing operational focus for the delivery of services within the organization and ensuring delivery of high quality functional services

Achieved 100% readiness rating for 62 personnel and the quality assurance and operational readiness of $3 million worth of Radio, LMR and Satellite Communications assets through successful leadership and management of pre-deployment readiness inspections (equivalent to ISO 9100)

Responsible for operation, accountability and maintenance management of over $6 million in government communication assets

United States Marine Corps. San Diego, CA March 2005 – August 2008

Military Safety Instructor

Responsible for the safety and development of 500 newly appointed Marines

Senior Martial Arts Instructor responsible for maintaining the structural integrity of 75 acres of training facility

Served as Range Safety Officer for 10 live fire training operations including range safety briefs, overall safety of range and personnel operations, ammunition distribution and enforcement of regulations for 200 Marines

Education and Certifications

HACCP Certification – Bristol, IN

M.B.A. Business Administration - National University, La Jolla, CA

B.A., Management - National University, La Jolla, CA

Master Certificate in Project Management - Villanova University, PA

OSHA 30hr Safety Certification - Camp Pendleton, CA

Six Sigma Yellow Belt - Jacksonville, NC USMC

Certificate in Human Resources Management - National University

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