KEITH KINGSELLERS

Contact: +91-902-***-****

E-mail: addfa8@r.postjobfree.com

Skype:addfa8@r.postjobfree.com

LinkedIn:www.linkedin.com/in/ keith-kingsellers-1845727

Currently in Mumbai, India; willing to relocate at the earliest

CAREER SUMMARY

An astute, persuasive, and results-driven professional with 24+ years of experience in the field of Facility Management, General Administration, and Logistics with key focus on Safety & Security, Event & Infrastructure Management

Hands-on experience in monitoring and assessing supplier performance pertaining to quality, cost, delivery, and responsiveness

Demonstrated skills in Reports Preparation, Inventory Management, Fire & Safety Operations, Billing, Asset Management, Compliances, Security Supervision, Travel & Accommodation, and Contract Management

Expertise in dealing with suppliers, studying supplier’s competence, generation of enquiries, preparation of estimates & proposals, technical & commercial negotiations, contract finalization & post award contract administration

Resourceful performer with proven ability to steer comprehensive facilities operations such as general management including housekeeping, transportation, stationery, maintenance and infrastructure set up of cafeteria, offices, etc

A compliant administrator acquainted with the incorporation of new delivery systems, reorientation of work in a more increasingly complex regulatory environment

AREAS OF EXPERTISE

Facility Management

Security Management

Asset Management

Quality Maintenance

Client Satisfaction

Operation Management

Liaison

Capital Procurement

Vender Sourcing& Development

Contract & Rates Negotiations

Compliance and Risk Management

Safety Management & Firefighting

Strategic Planning

General Administration

Housekeeping Management

Front Office Administration

Cafeteria Operations

Infrastructure Coordination

Training & Development

Mail Room Management

Asset Management

EMPLOYMENT HISTORY

Deputy General Manager Tata Communications Limited Feb 2016 - Ongoing

Managing corporate services across the western part of India including Maharashtra, Gujarat, Goa, and Madhya Pradesh. Leading Mumbai office consolidation project for 2150 employee from design to operation of 0.26 million Sq. ft.

Leverages experience in employee soft services, physical and environmental security, EOHS, aligning to the organizational goals

Proactively managing infrastructure and facilities for office and residential (including Transit Residence) premises of 2.4 million sq. ft BUA for over 89000 employees

Attaining 5% efficiency of the approved AOP amounting to INR 734 million, through optimization and negotiations

Monitoring planned capital expenditure amounting INR 8 million to provide enhance customer experience

Successful in achieving an ICSAT of 4.52 / 6 for FY 18-19, with a target of 4.55 for FY 19-20 through rigorous employee engagement

Manager Operations Om Sai Fleet Management (I) Pvt Ltd Aug 2013 - Feb 2016

Monitored operational efficiency for business transportation

Analyzed operations to optimize fleet efficiency for service delivery and profitability with cost efficiency to the client

Enforced client specific compliance such as GPS tracking, background verification and documentation compliance of fleet, defensive driving training for safe & secured logistic services

Senior Manager Tech Mahindra Business Solution Aug 2010 - May 2013

Bagged 'Innovation Award' for 2011 for end-to-end automation of Logistic services for employees

Headed facilities and properties team to achieve the organizational goals for employee soft service, facility management and business transportation

Successfully automated processes achieving efficiency, cost saving (annually saved INR 2.4 million) and real time performance and MIS for the employee transport services

Planned and implemented business continuity plan to ensure uninterrupted employee transportation services during contingencies

Carried out preventive maintenance of assets for zero downtime with high standards of employee soft services, hygiene standard of office premises

Senior Manager Tata Communications Ltd Jul 2008 –Apr2010

Recipient of 'Blue Ribbon' Award for the successful transition of employees to owned business premises

Received partners + progress certification by the project team for health coordination and support during the project

Administered an overall space of 0.5 million sq. ft of office, residential and guest house premises

Delivered high standards of facility management, asset maintenance, cafeteria, safety & security, and travel services

Prepared annual budget for entire gamut of administrative services for Mumbai region

Executed renovation of guest house and offices for better utilization of space

Headed the movement of 1200 employees while ensuring complete safety till total completion of the premises resulting savings of rental expenses of leased premises

Manager (Administration) Sutherland Global Services Pvt. Ltd Jan 2007 –May 2008

Implemented controls for ISO 27001 Information Security certification in Mumbai and Canada

Proactively managed various administrative services including BMS, housekeeping, cafeteria, events, travels, maintenance & security

Increased production space for business expansion through strategic renovation

Prepared cost effective budgets and achieved financial targets

Assistant Manager (Administration) Hutchison Global Services Jan 2004 –Nov 2006

Carried out changes in the operation model for improvement and efficiency in the employee transportation services, benefiting employees and the organization

Introduced nodal transportation service for better employee experience and timely scheduled arrivals for business support

Ensuring strict compliance for service quality of housekeeping, cafeteria and security services

Managed employee induction programs and coordination of internal events

PRECEDING EMPLOYMENTS

Organization

Designation

Duration

Shoppers Stop Ltd

Sr. Executive - Administration

2002 - 2003

Hardcastle Restaurants India Pvt. Ltd (McDonald's)

Sr. Executive - Administration

2001 - 2002

Orchid Healthcare

Sr. Executive - Administration

2000 - 2001

Wockhardt Limited

Office Administration

1998 – 2000

Blue Dart Limited

Executive - Administration

1995 - 1998

ACADEMICS

Bachelor of Commerce, Mumbai University, India (1992)

Master Diploma in Personnel Management and Industrial Relations, Symbiosis Centre for Distant Learning (2007)

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