SILVIA MORENO

**** ****** **. ******, ** *****

adde9m@r.postjobfree.com

EXPERIENCE

HMS

Medicaid Recovery Collector, Irving TX 07/2019- 03/2020

Applied knowledge of federal and state collection laws to

ensure compliance while collecting on commercial insurances

Submitted and followed-up on claims and appeals with multiple

insurances by phone, fax and online

Identify claim error such as wrong coding and modifiers and resubmitting

Appeals and corrected claims applying ICD 9 and ICD medical coding.

Trinity North Dallas Neurology, Carrollton TX 07/201*-**-****

Medical Billing and Coding Specialist/ Medical Assistant

Check patient’s vitals, refill prescriptions

Verify health insurances, check in, check out patients

Collect copayments, coinsurances and deductibles

Submit claims, appeals and corrected claims to Athena Health

Make corrections in coding to claims with ICD 9 and ICD 10 coding

Prior Authorize Botox Injections, EMGs and EEGs procedures.

Eye Exam Pros, Lewisville TX

Optometrist Technician / Medical Claims Specialist 08/2010-08/2016

Perform eye pressure, refraction and intake patients.

Check in, Check out patients, collect copayments insurance,

Verify Eligibility, submit and appeal medical and optometry with ICD 9 codes.

HCA Patient Account Services, Irving, TX 06/2006-02/2007

Bilingual Customer Service Rep

Handled incoming patient billing calls for seven hospitals

Assisted patients with payment questions and issues

Requested insurance coverage information

Set up payment plans and obtained payments over the phone

Verified patient insurance to check coverage

Customer service

Pediplace, Lewisville, TX 09/2005-02/2006

Medical Receptionist – Billing

Answered multi-line phone system

Customer service

Set and rescheduled patient appointments

Verified insurance coverage

Processed billing for Pediatricians office

Filed medical records

Obtained patient co-pays

Checked patients in and out

Merkafon International, Dallas, TX 11/1995-06/2000

Customer Service Associate

Bilingual customer service

Processed billing inquiries

Responsible for sales calls

Bilingual Customer Care

Handled sales for different vendors such as Sprint, Experian, US West, etc. and Quality Control Associate

Optel Inc., Dallas, TX 06/2000-06/2001

Customer Care Representative

Responsible for customer care, sales and troubleshooting

Education

Medical Billing and Coding Specialist Diploma Penn Foster Career School October 2016

2 years of College Brookhaven College August 2005

GED Diploma North Lake College August 2000

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