UDOH, NKEREUWEM

SUSANAH HOUSE, ELITE ROAD, IDI - ABA, ABEOKUTA, OGUN STATE.

MOBILE: +234**********, +234**********.

E-mail: adde4o@r.postjobfree.com, adde4o@r.postjobfree.com

OBJECTIVE

Over 10 years’ experience in the Hospitality Industry.

I will strive for excellence and precision at all times in all positions, and circumstances by contributing the best of my ability and quota, so as to improve organizational objectives and company goals achieved at all times.

PERSONAL DATA

DATE OT BIRTH: 18 April 1974

PLACE OF BIRTH: Surulere, Lagos State

SEX: Male

L GA: Ikot Abasi No 1., Etinan LGA.

STATE OF ORIGIN: Akwa Ibom State

NATIONALITY: Nigeria

RELIGION: Christianity

ATTRIBUTES

I am Highly Result Oriented and Team player with high energy level & fast grasping ability.

I have an understanding of Goals and Aims of various businesses.

I have a High level of Motivation, Customer Service approach.

Blessed with Honest and Pleasant Personality.

Achievement driven and pays attention to details & always willing to Learn more.

I also have Good communication skills, Comfort with physical work.

Natural Commercial drive abilities & Computer Literate.

Also an Open minded person & ready to accept correction when necessary.

INSTITUTION ATTENDED & QUALIFICATION (HIGHLIGHTED)

2004 – 2006: HND Business Administration, Akani Ibiam Fed Poly, Afikpo, Ebonyi State.

1999 – 2000: Certificate in Computer Studies, Abuja.

1997 – 1999: OND Public Administration, University of Abuja, Abuja.

1986 – 1992: SSCE Federal Government College, Enugu, Enugu State.

1981 – 1986: FSLC John Kirk Memorial School, Etinan, AkwaIbom State.

CERTIFICATIFICATION:

2010: Human Resources Training & Services, Warri, Delta State.

2006: Health, Safety, Environment Course, Warri, Delta State.

ACQUIRED COMPUTER SKILLS

Proficient in Microsoft Package Applications.

Excel Package Application. Access & Corel Draw.

Internet Services.

Fidelio & Dolea Software Knowledge.

WORK EXPERIENCE/POSITIONS/CORE DUTIES.

May 2019 – Till Date: Neuvation Company Limited/Mitros Residences, Abeokuta GRA Housing Estate, Oke-Ilewo, Abeokuta, Ogun State.

OPERATIONS MANAGER - Responsibilities:

Directly In-Charge of the daily Operational Activities of the facility.

Supervisor In-Charge of the Food & Beverages, Housekeeping, Front Desk, Security Departments.

Doubled as the Human Resources Manager of the Facility

Supervise Stock services with Supplies to the hotel & various Departments.

Responsible for scheduling a complete Marketing Plan for the hotel including the budget & Communication Skills, etc.

Nov 2017 – July 2018: Beck Hotel & Suites Ltd, Off Asaba/ Onitsha Expressway, Asaba, Delta State.

GENERAL MANAGER - Responsibilities:

Pioneer General Manager of the Hotel from Inception

Directly In-Charge of the General Administration of the Hotel’s daily activities.

Directly in Charge of Customers Services & Marketing of the Hotel to Corporate Clients.

Directly in Charge of Staff Trainings in the Hotel.

Supervisor In-Charge of the Housekeeping Department & General Cleanliness of the Hotel.

Plan and Present the Hotel Bar & Food Menu for the Guest.

Ability to sell & Encourage Guests based on Suggestive selling.

Supervise Stock services with supplies to the hotel & various Departments.

I was responsible for scheduling a complete Marketing Plan for the hotel including the budget & Communication Skills.

I was responsible for sustaining a good relationship with guests in the hotel

June 2011 – June 2017: Hotel Valerie, Off DLA Road, Asaba, Asaba, Delta State.

GENERAL MANAGER - Responsibilities:

Was the Pioneer General Manager of the Hotel.

Directly In-Charge of the General Administration of the Hotel’s daily activities.

Directly In-Charge of Customers Services & Marketing of the Hotel to Corporate clients.

Directly in Charge of Staff Trainings in the Hotel.

Supervisor In-Charge of the Housekeeping Department & General Cleanliness of the Hotel.

In charging of Planning & Budget Presentation for the Hotel.

Supervise Stock Services with supplies to the hotel & various Departments.

I was responsible for scheduling a complete Marketing Plan for the hotel.

I was responsible for sustaining a good relationship with guests in the hotel

April 2009 – April 2011: The Orbit Hotel Limited, Off Mike Ajegbo Road, Obosi, Onitsha, Anambra State.

GENERAL MANAGER - Responsibilities:

Directly In-Charge of the General Administration of the Hotel’s daily activities.

Directly In-Charge of Customers Services & Marketing of the Hotel to Clients.

Directly in Charge of Staff Trainings in the Hotel.

Supervisor In-charge of the Housekeeping Department & General Cleanliness of the Hotel.

May 2008 – March 2009: The Woodridge Hotel, P.T.I Junction, Effurun, Delta State.

HOUSEKEEPING MANAGER - Responsibilities:

Directly In-Charge of the Housekeeping & Laundry Departments of the Hotel.

Directly in Charge of Staff Trainings in the Housekeeping Department of the Hotel.

Worked with other departments for the Progress of the hotel.

June 2002 – April 2008: Goldmine Motel, Isoko/Asaba Road, Ughelli, Delta State.

MOTEL MANAGER - Responsibilities:

Directly In-Charge of the General Administration of the Hotel’s daily activities.

Directly In-Charge of Customers Services & Marketing of the Hotel to Clients.

Directly in Charge of Staff Trainings in the Hotel.

Supervisor In-charge of the Housekeeping Department & General Cleanliness of the Hotel.

Supervisor In-charge of the Food & Beverages Department of the Hotel.

Inform customers of daily specials, Explain how various Menu items are prepared, describing ingredients & cooking methods.

Supervise Stock services with supplies to the hotel & various Departments.

I am responsible for scheduling a complete marketing plan from start to finish including the budget, communication, and organizing materials.

I was responsible for sustaining a good relationship with guests in the hotel

OTHER RESPONSIBILITIES:

Ensured Team Members had current knowledge of Hotel Products, Services, Pricing &Policies as well as a good knowledge of the Local Area activities.

Maximise Sales revenues through up-Selling & Marketing Programmes, Monitor Guest satisfaction reports & implement actions to improve results

Maintain good Communication & working relationships with all hotel Units

Project a professional manner with an emphasis on hospitality & Guest service

Act in accordance with Policies & Procedures when working with Front of house equipment & Property Management Team.

Having a very good knowledge of all available facilities provided by the hotel such as wireless internet facilities, Swimming Pool, Electronic safe in the rooms to update the guests.

REFEREES:

Mr. Anthony Anyadike Mr Cyril Ojieh

Broadsigns Limited, Hotel Valerie, Asaba, Delta State

98, Aikhomo Crescent, Maitama. 070********

Abuja. 080********. .

Mr. Banjo Adeyemi.

Mitros Residences & Resort,

Abeokuta, Ogun State.

080********.

I certify that all informations provided above are true and correct to the best of my knowledge &belief.

Contact this candidate