Thomas “Craig” Smoot

FL CAM Lic# *****

adde0r@r.postjobfree.com

www.linkedin.com/in/craigsmoot (LinkedIn)

www.facebook.com/tcraigsmoot (Personal)

T. Craig Smoot LCAM, CMCA, AMS, 17 years’ experience. Summary AREAS OF EXPERTISE:

Community Association Management, Conflict Resolution (Mediation), Team Building/Delegation Contract Negotiation, Budgeting, Reserves and Financial Planning, Working with Boards of Directors, Organizing and overseeing community action committees, Covenant Enforcement. In addition to a full- time permanent position, I am well versed in Consulting work for Community Associations; HOA, Condo, Co-Op's and RV Parks. Exceptional communication skills and customer relations. Developer Turnover/Transition experience. High Rise Condo's. Saltwater maintenance, Seawalls, Marina Operations, Bait Shop and Company Store. Pools, Elevators, Cooling Towers/Chillers, Alarm Systems

(Intrusion and Fire), Crime Prevention and Investigations. Specialties: Project Management for major projects. Consulting, property management, budget preparation, contract negotiation and management, customer satisfaction, human resources, Association insurance, inventory management, meeting facilitation, performance analysis, personnel, Experience

LCAM, CMCA, AMS Florida, United States, Seasoned Community Association Manager with 17 years experience.

Castle Group: 2 years 6 months Castle Management, Property Manager December 2017 - May 2020 (2 years 6 months) Windward Bay, Longboat Key, FL.

Condominium On The Bay: (aka The 888)General Manager April 2016 - December 2017 (1 year 9 months) Sarasota, Florida. Two High Rise Condominium Towers of 19 Floors each. 20 Marina Suites. Three sub-associations and one master. On the waterfront of the Sarasota Bay in the City of Sarasota, Florida. Four Boards of Directors (15 Directors) and 23 full-time employees. Tropic Isles Co-op, Yacht Club and Marina: April 2010 - 2016 (6 years) Palmetto, Florida General Manager of a 500 unit community with many amenities including a Marina and Yacht Club with 2 1/2 miles of waterfront/seawalls on Terra Ceia Bay...sailboat water with no bridges to Tampa Bay and the Gulf of Mexico. Supervision of 8 full-time Direct Reports and innumerable volunteers, committees, and programs. Long range planning, Reserves Funding and Annual Budget preparation. Planning and implementing the Annual Meeting and Board Election. Oversight of Accounting, Bookkeeping and Audit procedures. Oversight of monthly financials and staying on budget. Delinquencies and Collections. Review and oversee the Association insurance needs and maintain necessary coverages. Covenants, Rules and Regulations compliance. ...Other duties as assigned. Sentry Management, Inc.: Community Association Manager October 2006 - November 2008 (2 years 2 months) Sarasota, Florida. On-Site Manager of The Renaissance, a 244-unit luxury high-rise (16 story) condominium complex on Sarasota Bay. Prepared and administered a $2 Million annual budget. Direct supervision of 8 full-time employees and dozens of volunteers. Responsible for all aspects of the administration of the Community Association and the Physical Plant and Operations including 24/7/365 access, contracted security and concierge. Oversee a 7-million-dollar renovation project related to prior contractor deficiencies.

Advanced Management Inc.: (aka AMI) Community Association Manager November 2004 - October 2006 (2 years) Sarasota and Manatee Counties in Florida. Portfolio Property Management of 12+ community associations including Homeowner's Associations, Condominium Owners Associations, and Manufactured Housing and Cooperative Owners Associations. Duties include budget preparation, supervision of accounting staff and assistant manager, preparing agendas and attending Board of Directors meetings, supervision of association employees and committees. Negotiation of contracts and supervision of contractors/vendors, providing assistance and guidance to the Board in fiscal and statutory matters, insuring compliance with rules and regulations and governing documents, issuing rules compliance notices, collection of assessments and enforcing delinquency and collections procedures.

Newby Management: Community Association Manager June 2003 - April 2004 (11 months) Performed professional Property Management services for Newby Management Company at a Resident Owned Co- operative Association in Punta Gorda, FL.

Mobile Home Park, LLC: Community Manager October 2001 - June 2003 (1 year 9 months) Perform all duties of a Park Manager in a multi-ethnic, multi-lingual, high crime environment. Work closely with various social service agencies, both governmental and faith-based Set-up and maintained the first computerized record keeping system for the Park. Duties included sales and rental of units as well as repair and remodeling of homes within the Park. Responsible for supervising maintenance personnel.

ADT Security Services: Small Business Sales, Consulting and Installation. Security Consultant: January 1997 - January 2001 (4 years 1 month) Responsible for individualized security system sales, service, and installation of multi-faceted security equipment. Specializing in physical plant, small business, and personal security. Interfaced with customers, contractors, and service providers to ensure customer satisfaction and quality workmanship.

Cellular Plus Communications: Sales Manager January 1996 - January 1997 (1 year 1 month) Facilitated coordination of training and the supervision of sales force. Completion of Human Resources tasks and interfaced with personnel. Responsible for direct interaction and oversight of budget, inventory control, liaison with vendors, accounting.

Winston-Salem Police Department: Sr. Police Officer March 1981 - December 1995 (15 years) Responsible for supervision of patrol officers, completion of annual performance appraisals, the training of new officers, and career development for junior officers. Facilitated development and implementation of community improvement projects, as well as criminal and traffic investigations/reconstruction. Received EXCEPTIONAL or higher performance appraisals for each of the last five consecutive years. Completed all types of criminal investigations with a specialization within the area of fraud investigations (i.e., insurance fraud, fraud schemes against the elderly, forgery, embezzlement, computer crimes, etc.) Public Safety Officer duties included Fire Suppression/Prevention, Emergency Medical Technician, as well as Police Officer duties Wake Forest University Police Department: Assistant Chief of University Police January 1976 - March 1981 (5 years 4 month) Developed and implemented Crime Prevention programs for students and staff of Wake Forest University. Supervised 12 full-time police officers and 20 civilian employees. Scheduled duty shifts, annual budget preparation, performance appraisals, and miscellaneous duties including Human Resources. Provided coordination, oversight, and direct involvement regarding criminal investigations

Education:

Over 4800 contact hours of CEU’s.

Forsyth Technical Community College: Police Science, Criminal Justice · (1976 - 1978) East Forsyth High School · (1970 - 1974)