NIMRAT CHAHAL
Personal Info
Email: addd7v@r.postjobfree.com
Address: ****,**** ********* ** *********** O, H3H1J7 Contact no.: +1-438-***-****
Language: English, Hindi, Punjabi
CAREER OBJECTIVE:
Seeking for a challenging position as a professional, where in given chance of proving my skills and abilities in the Information Technology field that offers professional growth while being resourceful, innovative and flexible. To accomplish my responsibilities to the best of my efficiency and to work hard to achieve organizational objectives.
TECHNICAL SKILLS:
• Microsoft Office (Word, Excel, Powerpoint)
• Test & Measurement and Communication projects
• WBS
• Agile
• Scrum
• Justinmind
EDUCATION QUALIFICATIONS:
• AEC in IT Project Management from Institut superieur d’informatique(JAN 2019-Present)
• Bachelor of Computer Application(BCA) from Adesh Institute of Technology, affiliated to Punjab Technical University(2018)
• 12th class-86.4% from CBSE(2015)
• 10th class- 69% from ICSE(2013)
SOFT SKILLS:
Math skills, Adaptability, Creative and Innovative thinking, Leadership skills, Quick learner, Good time management
Previous Job Experience:
Working as a Call Center Agent at AIRTEL Call Center (2015-2017)
• Management and resolve customer complaints
• Answer incoming calls and respond to customer’s emails
• Identify and escalate issues to supervisors
• Provide product and service information to customers
• Complete call logos and reports
• Other duties as assigned
Present Job:
Mcdonald’s crew trainer (2019-Present)
• Satisfy the customer by resolving customer problems
• Ensure food safety standards
• Communicating and supporting each other
• Time management
• Teaches conflict resolution skills
ACTIVITIES:
NSS (National Service Scheme)
Work in rural areas, adopted villages and school to the serving the cause of society through survey, education and health awareness programme.
Swachh Bharat Programme, Blood donation camp, Visit to orphanage