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Employee Relations Office

Location:
Alexandria, VA
Salary:
15
Posted:
May 23, 2020

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Resume:

ARACELI VIVIAN V. CRUZ

*** * ****** ****** ********** VA 22304

addd5b@r.postjobfree.com

443-***-****

PROFESSIONAL SUMMARY

Accomplished HR and Admin profession with 10+ years’ experience in different corporate environments

PROFESSIONAL EXPERIENCE

MJR Derma and Beauty Concept, Inc. - HR and Admin. Consultant

Feb. 2019 – October 2019

Duties and Responsibilities:

-Monitored & counseled staff of 30 employee

-Evaluated & advised on structural & organizational business design. Provided expert and objective advice, coached & counseled leaders & employees on HR programs, policies and procedures, employment/labor laws, conflict & resolution.

-Provided directions & oversight employee related matter like time off, medical leave, formal and informal employee complaints, investigation of harassment and discrimination claims, termination, of employees & unemployment

-Developed job descriptions to identify knowledge skills, abilities & other attributes necessary to perform company roles

-Facilitated hiring of most qualified applicants through screening & interviewing

-Ensured a safe & respectful workplace

-Implemented on- boarding & employee engagement programs to create a productive and positive organizational culture

Medicomm Pacific, Inc. - HR/Admin Officer

October 2012-January 2019

Duties and Responsibilities:

-Supervised a team of 3 HR staff in support of 90 employees

-Collaborated with SVP of Human Relations to create Council for Administrative Professionals.

-Prepared and delivered new employee orientations, open benefits enrollment. Maintained employee records, documents & a master calendar of training & activities.

-Screened applications, interviewed applicants, referred new hires to departments& perform exit interviews.

-Counsel & advise on employment law issues such as Suspicion, conflict resolution, harassment and discrimination

-Investigate employee complaints including interviewing the witnesses, with management direction

-Ensured completion of all background checks for applicants.

-Maintained inter-office relationships & interpreted employment laws.

Fil Asia Concepts, Inc. - HR/Admin Officer/Costumer Care

November 2006- May 2012

Duties and Responsibilities:

-Reported directly to the President & CEO (Fil-Asia Inc.), EVP/CFO (SJ Summit, Inc.) & HR Consultant.

-Conceptualized & implemented employee relations programs that ensured high levels of productivity &moral

-Assisted in reviewing & formulating HR policies & procedures to ensure compliance with local labor ordinance & corporate initiatives.

-Compiled regular HR reports in areas of recruitment, staff movement & turnover for corporate & top management

-Implemented appropriate sanctions for employee infractions of established violations

-Daily task included recruitment, payroll, benefits administration, performance management, HR administration, employee verification & timekeeping management

KEY SKILLS & COMPETENCIES

-Proficient in Microsoft Office, Word, Outlook, PowerPoint Excel & Human Resources Information System (HRIS)

-Knowledge of employment law & workplace regulations

-Knowledge of employee labor relations

-Professional & confident with excellent diplomacy and negotiation skills

-Knowledge of promotional issues, salary reviews & examination award

-Capable of analyzing & interpreting complex information

-Professionally and discretely handle confidential matter

ACHIEVEMENTS

-Increased Employee Retention & reduced turnover rate from 30% to 20% by introducing the program “Newly Employed” to follow up with hires during probation periods

-Improved & implemented a performance development program for 20+ senior staff focused on enhancing management performance & teambuilding

EDUCATIONAL BACKGROUND:

COLLEGE: Asian Institute for Distance Education

Bachelor of Arts major in English - 2010

La Consolacion College

Bachelor of Arts major in Psychology- 1987



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