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Store Manager Customer Service

Ottawa, ON, Canada
May 20, 2020

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Laurie Crawford

RR#* Ingersoll, Ontario - N*C *J* - 519-***-****

Please accept this letter as application for a position with your company. My resume is enclosed for your review.

A strong professional attitude and the ability to work effective and efficiently in a fast-paced, demanding atmosphere is what I can offer you and your company. As a goal oriented individual, I am very confident my contributions will be positive and valuable.

I have worked as a receptionist in a family based business -Crawford

Construction for eight years. I have also provided senior housekeeping services for the last few years in my immediate area. The women I look after are in their late 80s. They are able to stay in their home because of my work with them.

I have gained valuable experience and developed a very strong work ethic in regards to completing tasks efficiently and effectively.

I work very effectively as a team member or individually. My experience in the past has promoted my ability to use time management skills to complete tasks in a timely manner. I believe in a job well done, every time. I am very trainable, eager to learn, enjoy organizing and love to problem solve. I am a great team player and very capable of working unsupervised. You will find me to be a hard-working, dependable person eager for the chance to prove myself as an asset to you. I would appreciate the opportunity to meet with you at your convenience, to further discuss my qualifications.

Laurie Crawford

Laurie Crawford

RR#2 Ingersoll, Ontario - N5C 3J5 - 519-***-****

Skill Profile

Goal-directed, results-oriented individual with strong written and verbal skills.

Skilled communicator, persuasive, reliable, and adaptable. Self-motivated with high energy, initiative and focus. Keen insights into the needs and views of others - able to listen and identify issues or problem areas and form innovative solutions. Professional, articulate, personable, social, and very friendly/approachable in presentation. Education: Grade 12 Diploma @ Woodstock Collegiate Institute

Marvel Beauty School- Diplomas Cosmetology/ Hairdressing Safe Food Handling Course

Areas of Strength Include:

-Class G Ontario driving licence / Computer experience

- Management Experience

- Communication/Negotiation/Facilitation

- Problem Solving/Decision Making

- Program Management/Leadership

- Community Relations

- Flexible/Assertive/Adaptable

- Documentation/Writing

- Capable of easily learning new skills

- Friendly/Energetic/Determined

- Good Multi-tasking & Effective Communication Skills - Ability to work as a team player or work individually as well

Employment History:

Elm Hurst Inn : 2019-2020

Cleaning individual rooms to a high degree of quality

Customer service skills

Cleaning of common areas. Lobby. Hallways. Spa. Dining areas.

Crawford Construction 2010-2018

-Receptionist duties. Answer phones. Set appointments

Lens Mill Store, Woodstock, ON April 2010-2013

- Set up and stock new store

- Knowledge of receiving products and paperwork

- Working in fabric department (cutting, stocking shelves, pricing)

- Knowledge of products and uses

- Customer service (point of sale experience)

Dana Hospitality (Tim Hortons)- Food Service Worker, Woodstock, ON

Little Caesars Pizza - Store Manager, St. Thomas, ON 2007-2009

- Opening and closing of store

- Handling of large deposits of cash to bank

- Supervising employees and scheduling

- Preparing floats and counting tills

- Preparation of products for sale and restocking fridges etc.

- Supervision of 10 employees as well as opening and closing store

- Experience in providing excellent customer service

- Cleanliness of Store and handling FIA (Food Inspection Agency) inspections on a regular basis.

Otter Valley Foods:

-Package frozen dinners on a moving line.- quality-prepare foods

Heinz (Richardson Foods) St.Marys 2007-2010

-Set up of packaging line-check labels- load boxes on skids-quality control

Thames Valley Processors- Thamesford

-Production of Turkey products

-Worked on the Nature Value Added line packaging turkey pieces

-sanitation of area

-safety training with the company

Crawfmar Holsteins, Ingersoll, ON 1990-2002

- Administrative Manager/ Client Sales

- Advertising of products and scheduling client visits to business

- Appointment setting and general information to clients

- Inventory management and supervisor skills

- Recording of production and exporting documents

- Client representative services and sales

- General record keeping and client sales of product

- Daily care and handling of animals on site

Summary of Qualifications

- Cleaning for Seniors services

- Drivers licence & Safe driving record

- Experience assigning duties and supervising employees

- Experience in retail setting and customer service industry

- Preparing work schedules for employees

References Available Upon Request

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