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Office Assistant

Garden Grove, CA, 92844
May 20, 2020

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Natasha Parker mspaaka at Gmail 323-***-****

Jr. Escrow Officer/ Assistant Customer Service

I am qualified to run an escrow office. I can be the other right hand and step in when necessary. I have over 20 yrs., experience, excellent service is my number one goal I possess skills and talent to provide in the most difficult of situations. My first job at Pacific Bell I learned from the best to make each customer special and to help them with their needs efficiently and quickly with them never feeling that they are not the most important person I have assisted today! Work Experience:

Search Pros Staffing, Present

Temporary W-2 positions May 2019Jr Escrow Officer/Assistant Handling Resale/REO and Refinance Escrows, Opening to Post Closing Presently and Freelance various offices

Neighborhood CCGC, Los Angeles August 2016 – March 2019 Office Administrator

General Office Duties Heavy phone calls and appointment setting duties. Filing Typing Data Entry Accounting Monthly reconciliation. Payroll. Scheduling pickups and drop offs of clients, providing donation receipts client intake and registration Newport Beach Escrow, Newport Beach

May 2007- August 2016

Manager & Escrow Officer

Handling Escrows from open to close. Management of the staff and overseeing the overall flow of escrow business from Owners Broker Office and my own book of business. I was able bring this company on the brink of closure to a profitable compliant business.

Orange Coast Title Co., Anaheim

Auditor Closing Dept. Sales/Refi & B of A REO's, August 2005 – April 2007 General escrow duties of closing department, auditing files for compliance and handling disbursement from Sales and REO desks of the Officers in several units. Fidelity National Title

Van Nuys, CA

April 2000- August 2002

Assistant/Escrow Officer

Escrow duties Resale/Refinance desk opening processing to closing files Pacific Bell - Hawthorne, CA

Operator Directory Asst. Inbound call center


Microsoft Office, Typing 45 WPM, Excellent Telephone Etiquette,Opening Escrow and Title Orders, Escrow Software ie: Streamline SMS RBJ Access, Processing Paperless Files, and ORDERING DEMANDS HOA, MORTGAGE,JUDGMENTS LIENS,CLEARING OF ALL CURATIVE ISSUES, PACKAGING,SCANNING DOCUMENTS TO LENDERS,TITLE and prospective parties, FUNDING LOANS, DISPERSING FUNDS IN FILES AFTER RECORDING, FOLLOWING POST CLOSING ISSUES TO CONCLUSION SETTLEMENT, Handling high volumes of calls able to prioritize and complete duties within deadlines and when time sensitive, Empathetic Personality I find that this is my greatest asset and if not careful with it,could have become my worst, Team Building, Account Management, Accounting, Billing, Business Development and Retention, Data Entry, QuickBooks, Filing, MS Office, Scheduling, Customer Service, Document Signing, excellent Organizational Skills, Bookkeeping, Front Desk, Office Admin, Front Office, Office 365

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