Shenequa Shaw
McKinney, TX *****
addcc1@r.postjobfree.com
To obtain a position in customer service
Authorized to work in the US for any employer
Work Experience
Membership Assistant
Ice Sports Industry
July 2019 to Present
Create memberships and update account information
Data Entry
Take payments for people purchasing new memberships or renewing a membership Assist with some accounting work
Home Health Aide
PASSIONATE CARE - Dallas, TX
August 2014 to February 2020
1. Run errands for client
2. Light house cleaning
3. Prep meals
4. Make sure client takes medicine on time
Data entry
ViaTron Systems Inc - Richardson, TX
April 2018 to July 2019
Richardson, TX
Document Preparation/Scanner Apr. 2018 - Current
• Prepare sensitive & confidential legal documents for Collin County
• Scan documents into computer using Kodak scanner
• Data entry for media and other non-document items R.S. Clark & Associates Dallas, TX
Collector
Collection Agency
January 2017 to March 2018
on (Ex. Apartments, Appliance Warehouse, Medical City Radiology, Pharmacies, Medical Clinics Of North Texas)
• Documented notes on consumers accounts worked
• Worked 250 accounts a day
Customer Service Rep
IQOR - Richardson, TX
September 2015 to December 2016
• Fast paced inbound calling
• Took orders for pizza hut
Housekeeping
Environmental Service Tech I - Dallas, TX
July 2014 to August 2015
• Cleaned and sanitized patients room
• Pulled trash all over hospital
• Dusting/ vacuuming
• Cleaned clinics
Housekeeping
Prestonwood Rehabilitation Center - Plano, TX
November 2013 to June 2014
• Cleaned seniors living areas
• Cleaned spa restrooms
• Swept and mopped nurses stations
• Laundry
• Cleaned dining area
• Vacuumed
Cafeteria Worker
Garland Independent School District - Garland, TX
August 2013 to November 2013
• Washed dishes
• Worked salad bar
• Took out trash
Cashier/Cook
Whataburger - Dallas, TX
October 2011 to October 2012
• Customer service
• Inventory
• Received payments thru cash, credit cards, vouchers, and checks
• Stocked dining area
• Took orders in drive-thru and over the front counter Education
High school diploma
North Garland High School
June 2012
Skills
• Data Entry (1 year)
• Excel (9 years)
• Typing (1 year)
Assessments
Customer Service Skills — Completed
December 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: https://share.indeedassessments.com/share_assignment/m-08kuiq-by6zpge Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS & ABILITIES:
Good communication skills
Positive attitude
Teamwork skills
Fast learning, more of hands on learning
Dependable