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Sales, Design

Location:
Atlanta, GA
Posted:
May 19, 2020

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Resume:

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

MELISSA A.

GOULD

M

**** ****** ********* *********, ***********, NM 87112, 505-***-****, addbqt@r.postjobfree.com My goal is always to help my client...hopefully to help them, or someone they love, find their sparkle! I really enjoy the jewelry industry specifically because of the relationship you get to build with your clients. I don't just want to sell someone an engagement ring. I would rather start a jewelry buying relationship with them. I treat my clients like family and I believe that's what sets me apart from the pack. I have been in sales for over 20 years and as long as I believe in a product, I can effectively and efficiently move that product for you!

Connecting with customers Working with others Completing tasks in a timely manner

Order management Building rapport Maintaining communication with customers

Inventory organization

SalesCurrent Design Consultant September 2001 -

Davis Kitchens Albuquerque, NM, US

Captured consistent customer sales with friendly, knowledgeable support. Assisted retail and builder customers from start to finish to complete their projects. Developed solid relationships with staff, customers, and vendors. Enhanced customer satisfaction with fast, knowledgeable service, Managed files and continuously updated and organized records. Verified level of supplies and requested new inventory to meet service levels. Troubleshot problems and developed successful solutions. Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance.

Helped team handle high-volume work by prioritizing tasks and organizing supplies. Fine Jewelry Sales Associate March 2012 - February 2020 Butterfield Jewelers Albuquerque, NM, US

G

EDUCATION

Served customers by going above-and-beyond to offer exceptional support for all needs. Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance.

Developed solid relationships with staff, customers, and vendors. Managed files and continuously updated and organized records. Helped team handle high-volume work by prioritizing tasks and organizing supplies. Enhanced customer satisfaction with fast, knowledgeable service Assisted clients with custom jewelry designs

Assisted clients by sourcing loose gemstones for custom and pre-fab designs. Maintained store cases/displays throughout the year. Often changed for promotions or seasonal items.

Maintained internal memo programs.

Maintained inventory from a variety of vendors.

Maintained store's Facebook page

Maintained website chat bubble.

Represented store at business dinners, events, and fundraisers. Maintained all community donations.

Kept office supplies stocked and balanced.

Kept jewelry boxes/bags/supplies stocked and balanced. Strived every day to help my clients receive the best products as well as the best service. HS Diploma May 1996

Westwood High School, Mesa, AZ

I completed 2 years of community college but did not graduate. Started work pretty immediatey.



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