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Office Assistant

Location:
Al Thumama, Qatar
Posted:
May 19, 2020

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Resume:

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Mohamed Yasmin Mohamed Aadhil

Contact Number: +974-********

E-mail Address: addbh3@r.postjobfree.com

SUMMARY

Profoundly knowledgeable, creative and proven Travel Consultant with five years’ experience providing information, advice and booking services for people wishing to travel. Summary of Qualifications

Strong ability to maintain the highest possible level of client and company confidentiality.

Exceptional ability to display a positive attitude with energy and enthusiasm toward assuming new roles and challenges.

Strong work ethic with a willingness to take ownership and responsibility of multiple tasks as required.

Exceedingly self-motivated and autonomous with consistent follow through.

Great team player, friendly and enthusiastic with exceptional customer service skills.

Immensely driven by goals and recognition with great experience dealing with high pressure situations simultaneously.

Solid ability to use the computer with strong administrative skills. PROFESSIONAL EXPERIENCE

TRAVEL DATA TOUR & TRAVELS PRIVET LIMITED (SRI LANKA) Since 2016 to 2020

Position: Travel Consultant

Supervising all the bookings, ticketing and hotel reservations

Motivating a team of other agents to achieve and surpass pre-set goals and targets

Overseeing the bookings procedure and ensuring accurate processing

Building strong relationships with corporate companies and hotels

Following up every IATA BSP reports and all account relative works

Negotiating the best possible rates for customers 2 P a g e

Managing and training staff in every area of business

Forging long term and positive relationships with new and existing customers

Ensuring all travel packages adhered to industry regulations

Dealing with and resolving any complaints, issues or problems that arose

Responsible for coordinating travel, including handling on line fulfillment, ticketing, taking phone calls for changes and special requests.

Ensure compliance with company's procedures for documentation, ticketing, reissues, voids, refunds.

ALEAF ASIA INTERNATIONAL PRIVET LIMITED (SRI LANKA) Since 2015 to 2016

Position: Assistant Travel Consultant

Responsible for the overall operational aspects of the office

Supervising the operational related to issue of tickets

Maintain office records and filing

Ensure protection and security of files and records

Responsible for the office inventory system

Maintain a costumer friendly environment

EDUCATIONAL QUALIFICATION

1. Successfully completed the IATA/UFTAA Foundation. 2. Successfully completed the Diploma in Airline fares/ E- Ticketing, Marketing, Reservations, GDS, Airport Operations & Cargo.

3. Successfully completed Access Programmed at British College of Applied Studies. 4. Successfully completed MS Office Programmed at I-Tech. 5. G.C.E Ordinary level Examination – 2011: Qualified 6. G.C.E Advance level Examination (Commerce) – 2014: Qualified 3 P a g e

PERSONAL PROFILE

Full Name : Mohamed Yasmin Mohamed Aadhil

Gender : Male

Address : Sri Lanka. (Home Town)

Al Thumama, Doha, Qatar (Current city)

Date of Birth : 15 Dec 1995

Passport No : N8229849

Nationality : Sri Lanka

Religion : Islam

Visa type : Change with NOC

Language : Fluent in both writing and speaking in English. EXTRA CURRICULAR ACTIVITIES

Proficient in Office package and internet.

Excellent in working with any operating system

environment (Windows7, 8, 2003, XP, Vista, Linux,

MAC OS.

Handling MS Office Package (Word, Excel, Outlook, etc.)

DECLARATION

I do hereby certify that above particulars given by ne are true and accurate to the best of my knowledge.

Date: Signature

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