Victor Ochieng' Ayodo
Email: addb8z@r.postjobfree.com
Tel: +254-*********
Availability: Immediate
CAREER OBJECTIVE
To work in a growing company and be part of a dynamic team where I can combine my organizational skills, communication, interpersonal and leadership skill to effectively work with people at all levels in order to fulfill the organization growth and goals.
WORK EXPERIENCE
NOVEMBER 2017 – OCTOBER 2019 SHERATON GRAND
Bartender – Dawn & Dusk Pool Bar
Interact with customers, take orders, snacks and drinks
Restock and replenish bar inventory and supplies
Treating each guest as a unique individual
Mixing and presenting an excellent end product of beverage to the guest
Making sure that both opening and closing duties are done to satisfaction and recording details in the closing/opening check list
Monthly drinks inventory
Following up with the guest for feedback about the Beverage
Exercise team work for easy operation
Check guest’s identification and confirm it meets legal drinking age
Handling cash float and making sure there is no shortage.
APRIL 2014 – AUGUST 2016: FAIRMONT HOTEL DUBAI
Server - Banquent
Assist in ensuring that each event is on time as per the banquet event course
Ensure there is proper back up in the event that any equipment is not properly functioning
Making sure that both opening and closing duties are done to satisfaction and recording details in the closing/opening check list
Ensure that meeting rooms are re-set for next event
Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils and refilling glasses
Preparing coffee breaks, carts and station with appropriate food and beverage as stated in banquet event order
Good knowledge of the rules of banquet beverage control and services
Replenish buffet items to ensure consistency and freshness in presentation
JANUARY 2014 – MARCH 2014: FAIRMONT HOTEL DUBAI
Server- Spectrum on One
Recognizing the guest as the walk in the restaurant with a warm smile
Taking order of the guest and recommending food and beverage
Treating each guest as a unique individual
Clearing and resetting of table
Making sure that both opening and closing duties are done to satisfaction and recording details in the closing/opening check list
Linen, Cutlery and Glass ware inventories
Following up with the guest for feedback about the food
Exercise team work for easy operation
Being proactive to guest requests
Work as per the set up standards
2011- 2013: GARDEN FRESH RESTAURANT
Waiter
Setting up the restaurant
Ensuring guest satisfaction
Updating product validity
Overlooking efficient restaurant closure
Handling cash float and making sure there is no shortage.
Handling any kind of complaints and assisting where possible
Training new staff on how they are supposed to follow standards of performance according to the restaurant
Maintaining the restaurant’s hygiene.
AUGUST 2009-MARCH 2010: FIG TREE RESTAURANT
Waiter (Events Management Company)
Setting up the event venue
Maintaining the restaurant’s hygiene
Explain how various menu items are prepared, describing ingredients and cooking methods
Delivering food and beverage to the guests
Prepare checks that itemize and total meal costs and sales taxes.
Clearing the tables after service
EDUCATION BACKGROUND
2008: TIME PROFESSIONAL COLLEGE
Attained: diploma in food and beverage and catering
COMPUTER LITERACY
Ms Word, Excel, Power Point, Internet and Business communication
2004-2007: GUSII HIGHLIGHTS
Attained: Kenya Certificate of Secondary Education
PERSONAL DETAILS
Year of Birth: 1987
Marital Status: Single
Nationality: Kenyan
Languages: Proficient in English and Swahili
Hobbies
Socializing, Reading, Travelling and Swimming
ACHIEVEMENTS
Certificate in Fairmont Artistic Mixology Experience (FAME) 2016
During my tenure working in Banquets I was Audio visual assistance for the whole Hotel.
While working at Fairmont Dubai I was the hotel Disc Jockey (DJ)
Service plus champion in Fairmont
GENERAL STRENGTHS
Dedicated, hardworking person with positive attitude.
Flexibility
Ability to learn things fast.
Confident
Ambitious individual
Ability to maintain good relationship with colleagues.
REFEREES
Upon Request