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Customer Service Front Office Office Manager

Location:
Duluth, GA
Posted:
May 19, 2020

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Resume:

Lecoya Maresa Blocker

**** ***** ***** ***** ******, GA 30096 Mobile: 678-***-**** Email: addb1t@r.postjobfree.com

Objective

To utilize my salesmanship, professionalism and success dynamics skillset.

Experience

09/2019 - Present Georgia Optometry Group, Stone Mountain, GA. Office Manager

Opening/closing procedures, cash box, ordering supplies, assisting the doctor and the staff with daily tasks. Reception, scheduling, verifying insurance, filing claims, filing charts, pre-testing patients, collecting payments, checking in/out patients and selling glasses and contacts.

9/2018 – 5/2019 Americas Best, Alpharetta, GA. Third Key / OD Technician

Assist Optometrist with pre-screening of patients. Present and verify accuracy of all customer / patient paperwork. Schedule and confirm appointments and follow-up visits. Verifies and obtains authorization of vision insurance. Order and maintain supplies and products. Selling/dispensing of contact lenses and glasses. Manage front office and OD area. Opening/closing procedures.

4/2018 – 09/2018 Target Optical, Cumming, GA. Optician Apprentice Selling/dispensing of contact lenses and glasses. Opening/closing procedures.

08/2013 – 09/2016 Infisys, Atlanta, GA. Human Resources Assistant / Training Coordinator

Assist the CEO and Human Resource Director in any task given. Learn policies, procedures and IBM information associated with the healthcare software industry (trainee position).

12/2009 – 09/2016 VisionWorks, Atlanta, GA. Assistant Manager / OD Technician

Assist Optometrist with pre-screening of patients. Present and verify accuracy of all customer / patient paperwork. Schedule and confirm appointments and follow-up visits. Verifies and obtains authorization of vision insurance. Order and maintain supplies and products. Selling/dispensing of contact lenses and glasses. Manage front office and OD area. Opening/closing procedures.

8/2009 – 8/2010 ULTA, Atlanta, GA. Beauty Consultant / Skincare Professional

Prestige consultant responsible for maximizing sales through assisting guests in the selection and purchase of prestige merchandise, while following all company policies and procedures.

8/2005 - 2/2009 Staples Office Supply, Stone Mountain, GA. Customer Service / Retail Sales

Customer service assistance including floor assistance, cash office, opening/closing procedures, retail sales and copy/print center.

1/2008 - 7/2008 Foo Hair Designs, Stone Mountain, GA. Master Cosmetologist

Multi-cultural hair design, hair shading, chemical texturizing, hair texturizing, trichology, skin care and cosmetics.

8/2004 - 8/2005 University System of GA, Board of Regents, Atlanta, GA. Student Assistant Organization of files, database and computer processing, etc.

6/2001 - 8/2005 Marshalls, Inc., Stone Mountain, GA. Customer Service / Retail Sales Customer service assistance including floor assistance and retail sales.

Education

2003 - 2006 Psychology, Georgia State University, Atlanta, GA

2006 - 2007 Cosmetology, Empire Beauty Schools Inc., Duluth GA

References

Dr. Seema Bhula, Optometrist, 404-***-****, addb1t@r.postjobfree.com

Dr. Brent Dulitz, Optometrist, 404-***-****, addb1t@r.postjobfree.com

Mr. Louis James, CEO of Infisys, 404-***-****, addb1t@r.postjobfree.com

Lecoya M. Blocker addb1t@r.postjobfree.com 678-***-****



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