NAME:- MS. EDNA J STEPHEN
ADDRESS:- DAVID COTTAGE, KAMALAKANAGR, AMBARNATH (W)
DATE OF BIRTH:- 28 /07/1983
EMAIL ID:- firstname.lastname@example.org
MARITAL STATUS:- SINGLE
MONTH & YEAR OF PASSING
BOARD / UNIVERSITY
PERCENTAGE OF MARKS
PROFESSIONAL QUALIFICATION:- Computer Literate (Well versed in MS OFFICE- WORD,ADV Excel
POWERPOINT & INTERNET
CURRENT COMPANY:- WORKING AS AN ADMIN ASSISTANT AT BP SHAH & ASSOCIATES.
PERIOD:- OCT 2018 TO PRESENT
DESIGNATION:- ADMIN ASSISTANT
PREVIOUS COMPANY :- BLACKANT ADVERTISERS PVT LTD
PERIOD:- APRIL 2012 TO JAN 2018
DESIGNATION:-FRONT OFFICE ADMINISTRATION & MARKETING CO-ORDINATOR
KEY SKILLS:- Proficiency in English, Knowledge of MS OFFICE & INTERNET, Excellent Communication skills, Good Organisational and Multitasking skills.
WORK PROFILE:- ADMINISTRATION:- To answer calls and direct them to the relevant department, To answer queries of the visitor, To assist other administrative staff with work overflow, including word processing,
HOME TUTIONS :- Nov 2009 – March 2012
COMPANY:- EBAY INDIA PVT LTD
PERIOD:-Oct 2008-Oct 2009
DESIGNATION:- CUSTOMER SERVICE EXECUTIVE
WORK PROFILE:- POCESS- Inbound Customer Service
Handling Inbound Calls, drafting and working on emails as well, solving customer queries with regards to the online sale products. Dealing with ebay members ie. both the Buyers and Sellers .
Making outbound calls and answering escalated mails, solving queries and closing them by providing the appropriate solution.
COMPANY:- SM BATHA HIGH SCHOOL, PANCHGANI
PERIOD:- July 2005 – May 2008
KEY SKILLS:- CLASS III TEACHER
Communication skills, Flexibility and Adapability, Quick Learner, Decision Making Skills
WORK PROFILE:- Provide individualized instruction to each student by promoting interactive learning.Create and distribute educational content (notes, summaries, assignments etc.). Assess and record students’ progress and provide grades and feedback Collaborate with other teachers, parents and stakeholders and participate in regular meetings.
CURRENT SALARY:- 3,00,000/- PER ANNUM
EXPECTED SAL :- Minimum 3,00,000/- PER ANNUM
HOBBIES:- READING,SKETCHING & SINGING
LANGUAGES KNOWN:- ENGLISH, HINDI & MARATHI