Sign in

Manager Customer Service

Birmingham, West Midlands, United Kingdom
May 17, 2020

Contact this candidate


Gabriela Cernenco

A hard working and energetic individual, confident working in a team as well as on my own, I am experienced in all aspects of general housekeeping and deep cleaning and take pride in providing a clean, sanitary and aesthetically pleasing environment. I have enclosed my resume for your consideration.

Some key strengths that you may find relevant include:

Proficient at operating modern cleaning equipment.

In-depth working knowledge of chemicals and cleaning solutions.

Proven reputation for paying close attention to detail and demonstrating strong customer service skills.

Able to closely follow instructions, strictly adhere to safety and hygiene standards and work with minimal supervision.

Verifiable history as a reliable and honest employee with a professional attitude.

Always willing and happy to learn more and to show others that are not so experienced as I am my professional key abilities.

Always happy to be coordinating others and make sure that the job gets done to my standard

Lead by example is my Motto

I believe I have the skills that you are looking for in a housekeeper and I would appreciate a personal meeting or to be contacted by email/phone (provided above) to discuss this application further. I am looking forward to hear from you.

Previous Experience

Workforce Agency Kidderminster July 2018 – Present

I started with this agency following the limited hours on offer from the hotel, and I enjoy working here but I was recently informed that at the beginning of 2019 the factory where they are sending me on daily basis is moving to another part of the country which means I will have to look for other work, my goal is to find permanent work, not just a 0Hrs contract and to be in a stable work environment as I was in the past as seen in my previous experience

Holiday Inn Hotel Bromsgrove March 2018 – July 2018

As Housekeeper via an agency, my main duties are cleaning guest rooms, all aspects of housekeeping in rooms and hotel corridors in my allocated area to be done in a fast and professional manner. Working fast as only 20 minutes were allowed per room, and with very limited hours on offer weekly, I had to look for more work as my ideal is to work full time hours, and on permanent basis.

Premier Palace Hotel March 2013 – Oct 2017

As Housekeeper, my main duties are cleaning guest rooms, all aspects of housekeeping in rooms and hotel corridors in my allocated area to be done in a fast and professional manner.

One of my references is my Housekeeping Manager from this Hotel.

The Hotel is placed nearby a main stream Football Stadium and our guests are a mixture of sport personalities, business people, and other high to medium profile individuals. It’s a fairly new Hotel for Bucharest, and since its opening it had very good reviews from the media.

Radisson Hotel Bucharest June 2008 – February 2013

My first job as a housekeeper, I am a very clean person and I found this job was matching my lifestyle like a glove, I adapted very quick to new situations, and I soon got to be very appreciated by my housekeeping management.

Mondotex SRL (Clothes Manufacturer) June 2006 – June 2008

Main line of clothing manufacturing, working on a plan, needed to be fast, in a fast paced hands on environment, not much time for anything else.

Maglificio Primavera (Clothes Manufacturer) December 1998 - June 2006

Main line of clothing manufacturing, working on a Kett machine, only trained personnel was permitted to go anywhere close to these machines as they were very dangerous and I had to undergo a lengthy process of training which was provided by the company in order to work on this device despite the fact that I worked on a similar machine for long years on my previous employment.

SC Tricodava SA May 1987 – September 1998

Started with this employer right after I finished high school, this was my first job ever, working on a production line, on a Kett machine, fast paced when there were orders and strict timelines to be reached.

Studies and Qualifications

“Metalo-Globus” High School with final year examination 1983-1985

“Marin Preda” High School for Light Industry Professionals with Final Year examination 1986-1988

“Elementary and Gymnasium” school No 121 Bucharest Sector 6, 1975-1983

12 months intensive Cookery Class with Diploma 1994 – 1995

Beginner Skills in computing (Windows)

English language on a medium level, Speech, Writing and Reading, I can manage in most situations

Spanish language with basic (beginner) skill, mainly speech.

One thing to mention is that I am a hard working individual and I have a goal in life since my daughter has been brought into the world, to make her life better than mine was/is and give her all that I could and she may desire.

Marital Status:

In relationship.

To Summarize:

-I am a pleasant individual, very much appreciated as part of a team, I like to work fair, I like to lead by example and follow by exceeding expectations, competitive, motivated by my daughter and equally by my own aspirations, I would love to be able to offer my daughter a life much better than I had been offered by my parents and by my own decisions.

-I think that everything can and will be achieved by hard work and perseverance.

Home Address

91 Wychbury Rd



West Midlands




91 Wychbury rd



West Midlands

United Kingdom

H 015********

M 004**********

Contact this candidate