Tiffany Epps
*** ****** ****, ************ ** ***52
addaam@r.postjobfree.com
addaam@r.postjobfree.com
QUALIFICATION SUMMARY
●Dependable professional that works well independently as well as in teams.
●Exceptional administrative skills with the ability to type over 50 WPM.
●People person with the ability to build relationships with customers/clients.
●Knowledge of coding programs including: CPT, ICD-9, ICD-10.
●Experienced in providing outstanding customer service to a diverse client base.
EDUCATION
Miller-Motte College – Wilmington, NC
Associates in Applied Science in Electronic Medical Records
Graduation Date: July 1, 2015
●Related Coursework: Medical Law and Ethics, Medical Terminology, Anatomy and Physiology, Pathology, Medical Coding, Pharmacology, Emergency Procedures, Health Care Standards, Health Information Systems, Medical Insurance, Advanced Medical Coding, Medical Computer Applications, Medical Office Systems, Registries and Statistics.
EXPERIENCE
Ann’s house of Nutz
September 2018-November 2018
●Packing peanuts
●Making sure that we pick all the bad out
●Making boxes with plastic
QVC.
Oct 2016-Dec 2016
●Process return items
●Label
Dollar General.
April 2016-July 2016
●Stock
●Check out customers
●Help customer to find items that they are looking for.
Family Dollar.
Nov 2015-Dec 2015
●Help put shelves up
●Help stock shelves
●Take items off of the truck
Customer Service Associate Oct 2013 – Dec 2013
Roses – Farmville, NC
●Managed cash register, checking customers out with items they wished to purchase always providing a receipt and proper change if needed.
●Handled stocking duties including: hanging up new merchandise and organizing clothing items.
●Assisted customers find items that they were looking for within the store based on desired style.
Cashier
Jun 2012 – Nov 2012
Mini Mart – Fountain, NC
●Greeted all customers with a friendly and courteous manner and timely answered any questions from customers.
●Maintained funds in register and followed company policy in voiding transactions, exchanges, and over or short situations.
●Opened and closed the register and counted out the register drawers and recorded appropriate information on the balance sheet to prevent cash loss.
Hostess
May 2007 – Jun 2008
Shoney’s – Charleston, SC
●Monitored the open dining sections of the restaurant for empty and clean tables.
●Estimated wait times for guests and maintained guest waiting list.
●Answered incoming calls for reservations and moved tables together to accommodate large parties.
Sandwich Artist
Aug 2006 – Jun 2007
Subway – Charleston, SC
●Prepared sandwich orders according to formula in a neat and timely manner.
●Used Point of Sale system/cash register to record the order and collected payments from guests and made proper change.
●Cleaned and maintained all areas of the restaurant to promote a clean image.
Johnson Control- Terminal operation April2019-Current
●Glue the fabric to the wrapper and short boxes that are provide
●I am the back up lead when my lead is not there
●Keep up with the orders that we have done
●Go and get the material that is need to complete the order
●Pin the material on the machine