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Sales Representative Medical

Pittsburgh, PA
May 18, 2020

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Frances Dillon

*** **** ******** ***

Pittsburgh, PA 15205



Dedicated and qualified RN with ten year’s experience working in a fast paced environment seeking to expand skill sets and knowledge. Able to work on own or in support of other healthcare professionals while engaging in the highest levels of patient care, procedures and practices.


Capacity to multi-task and manage priorities in a fast paced environment geared towards the provision of safe and competent patient care.

Administrative and referral experience including admission, assessment, treatment, evaluation, and education for patients at all levels of care.

Excellent patient/family teaching and organizational skills.

Ability to interact effectively in an interdisciplinary environment.

Proficiency in interpersonal skills and communication skills, accuracy in patient history, charting and other documents.

Reliable, ethical nursing professional with ability to stay calm and intervene during crises, facilitate group and educational seminars, and collaborate on multidisciplinary teams.

Proven ability to build positive relationships with patients, family members, physicians and other medical professionals.

Ability to assess patients with acute and chronic illness.

Certified in NIH Stroke Scale, BLS, ACLS, PALS and Moderate Sedation.


PACU RN. March 2020

Heritage Valley Kennedy

Furloughed because of COVID-19

Clinic Manager

Allegheny County Jail. April 2018 – March 2020

The Health Care Services Clinic Manager is central to ensuring the overall administration and operations of the Allegheny County Jail runs effectively and efficiently while maintaining quality services.

Frances M. Dillon p2

Clinic Manager is responsible to lead, manage, train and supervise the clinic staff and oversee the referral process of scheduling off-site medical appointments.

Establish and ensure flow within the clinic by serving as contact between providers and clinical resources and partners health network (AHN).

Oversees the day to day operations and administrative supervision of all the following clinical areas: staff physicians, CRNP, PA, RN, LPN MA, administrative assistants, radiology and lab personnel.

Work with all clinic staff to ensure that all employees understand their job description, expectations of the work and provide any resources that are needed to achieve these results.

Plan, assign and direct clinic works: schedule staff and track attendance and leave in accordance to policy and procedure.

Collaborate with HSA (Health Service Administer) and medical director to establish policies and procedures for the clinic operations in order to meet regulatory requirements.

Ask as liaison and point of contact to Allegheny Health network in areas related to medical services.

Ensure the collection and documentation of required information for each inmate (e.g, appropriate primary complaint; past medical history, history and physical examinations,, medications and allergies, assessment and plan for each inmates, etc.)

Overseas provided medical orders for prescription refills ancillary testing and referral.

Insurance compliance with all required federal and state standards, laws and regulations as directed by

Regulatory and accrediting organizations (ACA, NCCHC, CLIA)

West Penn Hospital, Pittsburgh, PA

Registered RN –Ambulatory Surgery Center July 2017 – April 2018

Utilizes the nursing process in providing and coordinating the plan of patient care for the age appropriate.population.

Initiates, monitors and revises interdisciplinary plan of care based on assessment findings and physician orders for the age appropriate population.

Completes patient documentation in a comprehensive manner in accordance with facility policies and regulatory requirements that promotes interdisciplinary communication

Provides ongoing and appropriate teaching to patients and families to effectively guide them across the continuum of care.

Supports the development of students, new staff and colleagues, may serve as a preceptor.

Performs other duties as assigned or required.

UPMC Mercy Hospital, Pittsburgh,

Registered RN-Interventional Radiology December 2013- May 2017

Provide nursing care adapted to individual patient requirements based on the nursing process that

Includes assessment, planning, implementation and evaluation.

Responsible for managing care for both inpatient and outpatient.

Deliver patient-centered care to help create the highest level of patient satisfaction.

Provide emotional, mental and physical care of all patients in the IR department.

Daily assessment of patient learning abilities and apply appropriate teaching skills to both patient and family.

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Assist in and monitor procedures in Neurovascular and Angiography suites as well as CT, Fluro and MRI.

Administer local IV sedation during procedures.

Responsible for initial triage of outpatients involving medical history, current medication and starting IV.

Work collaboratively with physicians, healthcare provides, patients and families to achieve desired patient outcome throughout the patient’s care.

Certification in BCLS, ALSC and PALS

UPMC Presbyterian Hospital, Pittsburgh, PA

Register RN January 2011 – November2013

24 bed acuity-based monitored unit.

Work with Neurological, Neurosurgical and Vascular patients.

Responsible for administering neurological assessments, wound care and dressing changes.

Assess patients to identify appropriate nursing interventions.

Monitor, record and report symptoms and changes in patient conditions.

Collaborate with members of interdisciplinary health team to plan, implement, coordinate and evaluate patient care in consultation with patients and their families.

Assumed charge nurse responsibilities as assigned.

Operated or monitored medical apparatus or equipment.

Managed cases, developed and implement discharge plans.

Provided leadership and supervised registered nursing assistants and other nursing staff.

Western Pennsylvania Hospital, Pittsburgh, PA

Student Nurse August 2008 – June 2010

200+ hours of preceptorship on a progressive cardiac care unit.

560 total hours of rotations in med/surge, oncology, labor & delivery/postpartum, emergency room, burn unit and progressive care unit.

Sprint Wireless, Pittsburgh, PA September 2006 – February 2010

Communication Specialist

Romark Pharmaceuticals, Tampa, FL May 2004 – July 2005

Pharmaceutical Sales Representative

Watson Pharmaceutical, Corona, CA October 2000 – February 2004

Women’s Health Specialty Representative


Waynesburg University August 2015- December 2016

Bachelors of Science in Nursing

The Western Pennsylvania Hospital School of Nursing, Pittsburgh, PA August 2008 – June 2010

Graduate with Diploma Two Year Course of Study

Marshall University, Huntington, WV August 1980 - May 1985

Graduate with BA in Speech and Language Pathology

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