Madhan Kumar

Senior QA Lead

Email: adda0h@r.postjobfree.com

Phone : 612-***-****

SUMMARY

** ***** ** ******* ********** in Testing/ Test Lead.

ASTQB Certified from American Software Testing Qualification Board.

Good exposure to CMM Level-5 process methodologies.

Manage the defined QA Processes to ensure all standards are met.

Good Experience working with Agile Scrum Team.

Experienced in Creating Master Test Plans, managing both Onshore and offshore resources,

Act as a project manager by providing the estimates and planning resources needed to keep up the project in track to meet the deadline.

Good understanding of the software development life cycle. Strong, analytical and problem solving capabilities.

Good Experience working in Waterfall and Agile Methodologies.

Proven ability to implement the same from analysis to implementation stages.

Developed highly effective test cases that aided in developing user friendly and simplified test cases meeting the business requirements.

Good Experience in Acceptance Test-driven Development, involving right from the development stage.

Strong experience in interacting with business analysts and developers to analyze the user requirements, functional specifications and system specifications.

Training other QA’s how to use the ALM tool to write the test cases, Execute and Capture the results and Logging the Defects.

Identify the Test Requirements based on User Requirements and Program Specifications

Escalate development and testing issues to the appropriate management team

Attended daily defect status meetings and weekly team status meetings for reporting testing status and shared ideas for improved testing efforts.

Strong skills in Batch & back-end testing using SQL queries on SQL Server 2000 and Oracle.

Expertise in analysis of Problem severity, Defect tracking and Defects reporting system.

Excellent interpersonal skills and ability to work in a cross-functional environment.

EDUCATION

Master of Business Administration : Madras University 2000 - 2003

Bachelor of Commerce : Bharathiar University 1996 - 1999

Post Graduate Diploma in Computer Application

ASTQB Certified Tester

PROFESSIONAL EXPERIENCE

TCF Bank, Plymouth, MN Jan 2020 – Till Now.

Lead QA Analyst.

Project : Data CoE

Responsibilities:

Analyzing requirements and creating the Master Test plan.

Creating the Estimates and planning the resources to keep the project in track and meet the dead line set by the Project managers.

Work with Scrum masters in prioritizing the backlogs and assigning the task scores.

Design and Develop front end and back end test scenarios.

Had to attend Daily Scrum Meetings and worked on 2 week Sprint.

Work closely with the Project Manager in interviewing and hiring process.

Involved in Hadoop big-data testing.

Preparing Test Scenarios and Test Plan Creation.

Performed System, Integration, End-to-End Testing and UAT.

Involving in Functional Testing & Regression Testing.

Involved in Daily Scrum Meetings to discuss the testing activities.

Blue Cross Blue Shield, Eagan, MN June 2019 – Dec 2019.

Senior QA Analyst

Responsibilities:

Analyzed business requirements, system requirements, and data mapping requirement specifications interacting with client, developers and QA team.

Created and implemented Test Plan and Test Strategy Document outlining the scope, objectives, timeline and focus of software testing effort for functional, regression, user acceptance and stress testing.

Performed Web Application testing on project operated within agile environment, with two-week sprints, daily scrum meetings, task waiting, pair programming, refactoring, presentations and review.

Designed the framework for the Backend Validation using SoapUI/ReadyAPI and Email Validations using Selenium.

Performed Web Services testing with SoapUI/ReadyAPI

Proactively bringing issues and problems to the attention of the team; generating, proposing and implementing innovative solutions to solve them

Extensively used Oracle/SQL for Back-End Testing.

Log defects using JIRA application and communicate the defect status updates to the responsible analysis and implementation teams.

Worked with the team on ways to implement Agile methodologies.

Created Regression Document to track and report testing activities during each phase of testing, including testing results, test case coverage, required resources, logged defects and their status, performance baselines.

Worked closely with Business teams and participated in Business Acceptance Testing (BAT).

Projects Worked: Select Account Manager – API Testing.

Environment: ALM Quality Center, JIRA, HTML, Internet Explorer, Firefox,, XML, SQL, Windows 7.

Medtronic, Mounds View, MN Nov 2016 – May 2019.

Test Lead

Responsibilities:

Created templates and artifacts for Test Strategy, Test Plan, Test Case, Test Data, Defect Report, Periodic and End of Project Reports.

Created & maintained test artifacts and encourage discussion and participation.

Implemented new tools and test approaches as TMAP, Agile, performed demos and orientation for projects moving on to the tools. Supported initial use of tools

Provided guidance on designing, developing, and implementing functional and performance tests using the Open-load tool

Provide single point of contact for all vendor issues to the tool vendor, liaise with the vendor on a weekly basis to review outstanding issues

Under very aggressive deadlines, designed, developed, and executed comprehensive test plans for Role Based Access testing, Web Content Management testing, Web Services testing, Oracle Applications Testing, Batch Process testing, Localization Testing, Performance testing, Production Environment Validation, User Acceptance Test

Primary author of integration test plans, and the master quality plan, coordinate, capture, review, maintenance of all test artifacts

Defect, Test Cases Management using Quality Center

Involved in QA process quality audit - organizational level.

Involved in Functional and Performance Test Lead & Coordination, Project Initiation Deck activities, Estimations for each Iterations, Lead daily status meetings and capture, manage, and follow-up daily action items

Generation of Various Reports: Progress Reports, Risk Analysis, Test evaluation Report, Causal Analysis

Involved in onboarding and Knowledge Transfer Sessions to new team members

Projects Worked: Agile MAP, QMS Portal, Polarian, Memphis Automation server Upgrade, Service Now Upgrade, Enovia.

Environment: ALM Quality Center, JIRA, Service Now, MAP PLM, Oracle, SQL, Microsoft Office, Documentum D2. SAP Solution Manager.

Allianz, Minnetonka, MN May 2016 – Nov 2016.

Lead QA Analyst.

Project : CCI, DOL Fall Funds/ DOL Variable

Responsibilities:

Analyzing requirements and creating the Master Test plan.

Creating the Estimates and planning the resources to keep the project in track and meet the dead line set by the Project managers.

Design and Develop front end and back end test scenarios.

Had to attend Daily Scrum Meetings and worked on 2 week Sprint.

Work closely with the Project Manager in interviewing and hiring process.

Handling 4 Offshore and 3 Onshore resources and responsible for Defect Triage meeting with offshore/ onshore team.

Managing Test Scripts and test suites to perform Functional Testing, Performance Testing, Integration Testing, User Acceptance Testing and Regression Testing.

Performed data validation testing writing SQL queries.

Using HP Quality Center for storing, maintaining the test repository, bug tracking and reporting

Experience assessing testing processes, creating and implementing testing strategies in UAT phase.

Involved in IVR Testing to test the DOL Fall Fund names as per the new changes in the Fall Fund Names.

Environment: ALM 12.0, Clear Quest, CISCO SQL, Oracle Developer, JIRA.

Green Tree St. Paul, MN. May 2015 – Apr 2016.

LEAD QA Analyst

Green Tree is one of the world’s largest leading Loan Servicing company. The primary objective of the project was to construct an aggregated data warehouse.

Project: Finance Data Mart

Responsibilities:

Responsible for creating the Master Test Plan, getting the test data set up, and reporting status ensuring accurate coverage of requirements and business processes.

Analyzing requirements and creating and executing test cases

Involved in ETL SSIS process testing.

Preparing Test Scenarios and Test Plan Creation.

Performed System, Integration, End-to-End Testing and UAT.

Involving in Functional Testing & Regression Testing.

Involved in Daily Scrum Meetings to discuss the testing activities.

Worked with SAR/ LAR Report Testing.

Developing Test Scripts Functional Testing, Integration Testing, System Testing, User Acceptance Testing and Regression Testing.

Involving in writing SQL queries and Database Checkpoints to verify data quality and calculations, reviews

Performed data validation testing writing SQL queries.

Using HP ALM for storing, maintaining the test repository, bug tracking and reporting

Experience assessing testing processes, creating and implementing testing strategies in UAT phase.

Environment: ALM Quality Center, Soap UI, JIRA, Oracle, SQL, TFS, Microsoft Office.

St. Jude Medical St. Paul, MN Sep 2013 – Apr 2015.

QA Analyst

St. Jude Medical is a global medical device company headquartered in Saint Paul, Minnesota, United States. The company has more than 20 principal operations and manufacturing facilities worldwide with products sold in more than 100 countries. Its major markets include the United States, Europe, Latin America and Asia-Pacific. The company is named after Jude the Apostle, the patron saint of lost causes

Project: EPIQ – Complaints Module.

The primary goal for the project is to create a single schema that contains customer complaint data across the enterprise. The Customer Complaint Unified Schema solution will facilitate attainment of the following business objectives:

Move toward a single data source to perform customer complaint reporting

Allow trending of complaints across multiple divisions

Provide consistent standard reports to perform customer complaint reporting

Responsibilities:

• Involved in Business Analysis and requirements gathering.

• Performing Back End Testing by writing and executing SQL Queries.

• Performing Data Analysis, Data Validation, Data Cleansing, Data Verification and identifying data mismatch.

• Transformation and Load (ETL) of data from Legacy systems using Data Stage.

• Creating SQL Queries using Oracle Databases and SQL Server.

• Testing in Oracle databases as back end, Performed end-to-end testing.

• Written several complex SQL queries for validating and verifying the data across different databases including SQL Server 2008 and Oracle 10g.

• Prepared test plans/test schedules with inputs from Project manager and development team

• Tested the application by writing SQL Queries and creating pivot views as to perform back-end testing.

• Worked on HIPAA Rules and 21 CFR 11 in validating the patient’s data.

• Worked on issues with migration from development to testing.

Environment: ALM Quality Center, JIRA, Reliance e-Validator Automation Tool, Oracle, SQL, Microsoft Office.

Prime Therapeutics, Eagan, MN Dec 2011 – Aug 2013.

QA Analyst.

Prime Therapeutics is a thought leader in pharmacy benefit management (PBM) strategies. Prime is Located at Eagan, Minnesota. Prime provide the highest quality care and service for members while focusing

on delivering the lowest cost of care and empowering clients to make informed decisions in health care management.

Project: Supporting MSA Tool box, IVR and ePost Rx.

Analyzing Systems requirements and defining testing specifications.

Creating Test Plans and Test Scripts

Performing testing, analyzing results and identifying defects for Developers

Maintaining defects and verifying resolutions

Documenting all phases of quality assurance process

Travel / relocation to our offices and clients sites as assigned

Performing Smoke Testing to ensure the stability of different QA Environments.

Use Quick Test Professional to perform Regression Testing, Negative Testing and assist in UAT Testing.

Testing Mobile Application in Android, Iphone and Windows phones.

Use Quality Center for bug tracking and reporting, also following up with development team to verify bug fixes, and update bug status.

Environment: Quality Center, Windows, QTP, Soap UI, Mainframe, Microsoft Office.

United Health Group, Plymouth, MN April 2011 – Nov 2011

QA Analyst

UnitedHealth Group is a leading health care company, serving more than 75 million people worldwide. Our family of companies touches nearly every aspect of health care, helping people live healthier lives. UHG is headquartered in Minneapolis, Minnesota (USA) and provides various products & services in Healthcare Management viz. Health Insurance, Health Services (Administration, Behavioral Health, Elder Care, Transplant Services) and Information and Health Data Services.

Project: Oxford is an Interactive voice response (IVR) application of United Health Care.

Specialized in Manual IVR testing with AAEP (Avaya).

Involved in review meetings of business requirements and functional specifications for different modules.

Performed GUI, functionality, Analyzing Data, performance and backend testing and also Web services testing.

Prepared nearly 1000 scripts using the Call flow Visio Diagram.

Coordinated defect assignment with developers and tracked them until resolution.

Involved in daily stand-ups and weekly team meetings.

Involved in writing and executing test cases through QC

Analyzed Business, Functional requirements to develop test cases.

Involved in tracing requirements, Informal testing, and evaluate the results of system testing.

Involved in generating Test data and creating SQL queries to test the database validation.

Actively involved in preparing test plans and test cases.

Environment: Quality Center, Windows, IVR.

SWAT Solutions Inc., June 2010 – Mar 2011

QA Analyst.

SWAT Solutions provides complete software quality services from product inception to system launch. Specifically, our software quality services include software requirements management, process improvement services, quality planning, as well as functional (manual and automated testing) and performance testing for web, client-server, or embedded software applications.

Client: Blue Cross Blue Shield.

Responsibilities

Performed Web Services Testing, Regression Testing for the Platinum Blue Application.

Gather business requirements and specifications to create project test plan and project estimates.

Participated in requirement walkthrough.

Prepare Test Plan and Walkthrough the Test Scenarios.

Develop Test Cases and match them with the Requirements.

Prepare the Test Data to run the Test.

Worked in Agile Methodology.

Preparing, executing test cases and analyzing bugs in Clear Quest.

Active Participation in Daily meeting and calls to interact with Business to close the Defects.

Environment: Quality Center, QTP, Clear Quest.

Wolters Kluwer, St.cloud. Mar 2009 – May 2010

QA Tester

Wolters Kluwer is a market-leading global information services company providing IT and Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare rely on Wolters Kluwer's leading, information-enabled tools and solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world.

Client: Chase

Responsibilities

Performed Functional, End to End, Integration Testing and Regression Testing to ensure accuracy, consistency and performance using HP Quality Center.

Gather business requirements and specifications to create project test plan and project estimates.

Participated in requirements and test plan review meetings.

Developed test scripts/cases and performed testing of the application.

Designing & Execution of Test Scripts

Worked in Agile Methodology

Reporting and prioritizing of bugs using HP Quality Center.

Reviewing the Test Scripts and Test Documents

Preparing, executing test cases and analyzing bugs in HP Quality Center.

Developed SQL queries to test the Database values for data Integrity.

Created test-sets in Quality Center, and executed tests.

Executing End-to-end and Performance Testing as per test plans and test scenarios.

Environment: Siebel, HP Quality Center 9.0, Load Runner.

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