Employee Relations Customer Service

Curriculum Vitae of Jackson J

Mobile: 733-***-****

***************@*****.***

Overview

A Human Resource profession with 3 years of Generalist experience in the entire gamut of HR. My experience includes hard core Recruitment & Retention Strategy, Employee Engagement & Communication, Talent Management, Learning & Development and Human Resource Management. Objective

To secure a challenging position in a dynamic organization that will enable me to grow professionally, while allowing my present skills to contribute to the overall organization’s success.

Areas of Specialization / Implementation

• Well-seasoned, experienced & hard-core HR Generalist with an END to END Human Resources process.

• Specialized in recruitment process & retention, performance management, training & development, competency mapping, Employee Engagement.

• YVC (Your Voice Counts) on Employee Satisfaction Survey.

• Functional experience on internal HR modules.

• Designed & developed employee handbook.

Work Chronicle & Engagement Experience

Executive – HR Team lease Services Pvt Ltd (Deputed in Barclays) April 2019 – June 2020

Role: Handling Barclays contract employee’s on-boarding, Employee grievance, Employee Engagement, Full and Final Settlement for PAN India. Key responsibilities:

• Deputed at client place for handling payroll activities of all around 700 contract employees

• Collating the inputs received from the business and run a attendance report in interface in order to share the file with the payroll vendor.

• Validating the input with the output and finalize the salary file to process the salary.

• Experienced in handling Full and Final settlement process and queries. Curriculum Vitae of Jackson J

Mobile: 733-***-****

***************@*****.***

• Updating and maintenance of Employees detail in HRMIS.

• Filing the documents and maintaining the employee's personal file.

• Clarifying employee's queries about the HR policies, understanding the employee concerns.

• Updating and maintenance of Leave database.

• Organizing Employee Engagement every Friday in a week in order to make employee to manage the work life balance.

• Experienced in handling employee grievances and provide them on time support.

• Handled Exit interviews.

Executive - Talent Management - CADD CENTRE, Group of Companies

(July 2017 - April 2019)

Contributions & Success facts in CADD Centre:

• HRMS Portal - Completely designed in-house and implemented - From Entry to Exit of an employee.

• Developed an exclusive Job Portal called “PWW– Placement World Wide” for CCTS group customers.

• Supporting 1000 partners pertaining to HR systems for their employee strength of 12,000 head count.

• Business Performance Management: This is not regular appraisal, brought system where the leaders will take ownership of optimizing the existing employee potential and avoid investing additional manpower.

• Recruitment & Payroll process

• Implemented Biometric attendance system to connect employee across the locations.

• Employee Engagement Programs.

Key Responsibility:

• Analyzing the Human Resource requirement for different functions by coordination with the managers.

• Maintaining the Manpower requisition form for all the opening

• Preparation of Job Description for the different job as per the requirement. Sourcing /short listing profiles as per the requirement with the help of internal job posting, advertisement job portals (Naukri, monster, Indeed), social networks recruitment drives.

• Mass Hiring, Bulk Hiring and Campus recruitment.

• Calling and Scheduling the interview for candidates in all levels. Conducting initial screening of the candidates with help of assessment and moving the shortlisted Candidate for next level of interview.

• Conducting HR interview for all entry level positions to check their stability, and fitment to the role.

• Conduct Skip level meetings and one to one meeting with Employees

• Conducted new employee orientation to foster positive attitude toward organizational objectives.

Performance Management

• Organize & support the leadership group to set performance goals for their immediate team members

• Design an appraisal mechanism for all employees

• Set KRAs for all employees and perform appraisals as per the appraisal calendar

• Consolidate and validate performance appraisals to assess the effectiveness of the appraisal process for continuous performance improvement.

Employee Engagement

• Created employee feedback form and generated the report and escalated to the management.

• Coordinating for Performance Management and training programs.

• Organizing and Conducting Fun activities to the

employees on festival occasions and also at time of joining.

• Directed personnel, training and employee relations activities.

• Sending personalized birthday mails.

Education and Professional Associations

MBA, University of Madras 2015-2017 in Human Resource Management Bachelor of Computer Science (B.Sc.) -2012-2015, Loyola College. Higher Secondary 2010-2012,Annai Vailankanni Higher Secondary School. Other Facts

Languages known English & Tamil

Interest Listening to music, Playing Cricket.

Personal Indian, Male, Unmarried, born-11

th

Nov 1995.

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