Customer Service Sales

Location:

Posted:

July 01, 2020

CARLEY R. HERRINGTON

EDUCATION

Kansas State University Manhattan, KS

Bachelor of Science in Business Administration May 2020 Major: Finance GPA: 3.0/4.0

WORK EXPERIENCE

Custom Wood Products Manhattan, KS

Showroom Consultant September 2018-Present

Consult with average of 10 clients weekly with budgets of $10,000 on products

Train 3 new employees on duties of jobs using Computool and Partnersite

Carry out all phases of sales transaction from qualifying the client using company guidelines, to closure of sales

Assign design schedule for four designers based on client availability

Manage effective communication between client and designers to ensure delivery of design

Ensure all ordered items were delivered as promised or worked on lead times to satisfy clients

Organize and display seasonal product samples in a visually appealing manner within the showroom Panera Bread Manhattan, KS

Cashier March 2018-Present

Provide customer service by greeting customers entering, answering questions about different items, and guiding and solving queries of customers

Process credit card and check payments/train other staff members to work as cashier

Consolidate an average of 50 orders during drive-thru shift

Serve 100+ customers daily in prime retail location

Operate cash register and reconcile cash drawer at the end of shift

Assist in other duties such as coffee brewing and restocking Kansas State Recreational Services Manhattan, KS

Weight Room Supervisor November 2017 - Present

Train average of seven student workers per semester to adhere to standards of operations

Greet and check in patrons

Create a clean environment for guests

Regulate all the rules of the establishment

Organize weight equipment at the end of the day

LEADERSHIP & ACTIVITIES

Zeta Tau Alpha - Member 2018 – Present

Work as sorority to raise up to $32,000 for breast cancer awareness

Promote the sorority to potential members during recruitment week Student Finance Association - Member 2018 - Present

Attend bi-weekly meetings to learn about companies in different finance segments of the industry Entrepreneurship club - Member 2017 - Present

Attend weekly meetings to learn about startup companies and how they became successful SKILLS & CERTIFICATION

Financial Modeling, Advanced MS Excel