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LISA BRIGHT

Salinas, CA ***** 831-***-**** add97c@r.postjobfree.com

linkedin.com/in/lisa-bright-94118698

COMPASSIONATE PATIENT CARE PROFESSIONAL

otivated and adaptable healthcare professional with excellent interpersonal skills and ability to cultivate relationships at various levels. Passion for achieving goals and supporting company initiatives. Exploring opportunities to utilize my extensive background and experience in an organization with potential to grow, lead and be an asset.

NOTABLE SKILLS

RELATED COMPETENCIES

Leadership: Ability to instill trust, provide direction and delegate responsibility Adaptability: Ability to adjust to circumstances and think creatively Communication: Ability to listen to others, process information and communicate effectively PROFESSIONAL EXPERIENCE & VOLUNTEER CONTRIBUTIONS

COMMUNITY HOSPITAL OF MONTEREY PENINSULA, Monterey, CA Patient Care Coordinator April 2017- Current

Review pre and post-hospitalization care needs and appropriate patient care

Assess referrals to determine patient admission criteria and coordinate discharge plans

Verification of insurance eligibility and benefits

Facilitate procurement of durable medical equipment

Handle complaints and grievances on behalf of leadership

Lead pilot project to improve efficiency in patient discharge process Senior Administrative Assistant May 2010- April 2017

Greet visitors in person and via telephone

Database management of electronic and physical documentation files

Assist patients, families, and volunteers with coordinating hospice services

Document volunteer activity- including but not limited to scheduling and documentation

Provide leadership, orientation, and training for new volunteers

Coordinate post-care and transportation services for patients with terminal illness

Collaborate with local mortuaries to coordinate decedent transport from facilities M

Written & Verbal Communication,

Exceptional Customer Service, Problem Solving, Cross-functional Collaboration, Relationship Management, Critical Thinking

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Cardiac Monitor Technician/Unit Receptionist January 2001- May 2010

Perform continuous surveillance of multiple monitors

Identify significant arrhythmias and/or signs of patient distress and intervenes appropriately

Report abnormal assessment and telemetry findings or changes in physical, mental, and emotional conditions to nursing staff/immediate supervisor and nurse manager

Help patients by responding to intercom requests, obtain needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel

Greet visitors, in person or on the telephone; answering inquiries; relaying calls to patients; giving directions; referring inquiries to nursing and physician staff MONTEREY BAY GASTROENTEROLOGY, Monterey, CA

Lab Assistant May 2012- June 2015

Receive and process samples to identify suitability

Prepare samples for testing using various types of laboratory equipment

Perform laboratory testing

Prepare and maintain accurate laboratory records

Label specimens accurately and distribute them to the appropriate department

Perform quality control as directed by the Laboratory Manager

Clean and maintain work area and all lab equipment and supplies Patient Care Coordinator May 2010- April 2012

Obtain medication authorizations from health plans

Help patients apply for medication cost-sharing or discount programs

Collaborate with pharmaceutical representatives for supplies and program education EDUCATION/CERTIFICATIONS

Seaside High School- Seaside, CA High School Diploma- 1996 Basic Life Support (BLS) Certified

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