Vaibhav Jain
Contact: +919********* Email: add978@r.postjobfree.com
QUALITY ASSURANCE PROFESSIONAL
Seeking a position in an organization that provides me opportunity to explore & excel while carving out the niche for organizational, professional as well as personal goals. To utilize my skills in process definition, implementation and auditing in an organization that offers professional growth.
PROFILE
7 years total experience. 6.4 years in Project & Program Management, Supplier Monitoring and Quality Control across IT, Auto, Off-highway, Heavy Engineering, Railways & Naval Industry; spearheading function as an Associate Manager with HCL, Bangalore currently serving on client location at Mercedes Benz.
Intacs TM-Certified ASPICE Provisional Assessor (Automotive SPICE)
Certified Functional Safety Engineer in conformance with ISO-26262 with strong understanding on FuSa Lifecycle (HARA, Safety Goal, ASIL Assignments, ASIL Decomposition, Safety Requirement, FTA, Tool Classification, & Qualification) along with basic understanding on SOTIF Concepts.
Trained Project Management Professional (PMP) handling key Accounts.
Adept at implementation of CMMI Ver1.3 maturity level 5 practices, verifying the conformance to various standards viz. ISO 20000, ISO 9001:2008, AS9100C.
Strong understanding of ISO 9001:2015, IATF-16949, ASPICE and ISO 26262 & Functional Safety.
Knowledge of all phases of SDLC, which includes Design, Analysis, Coding, Testing, Code Reviews, Implementation and System Support.
Tracking & monitoring Suppliers for the swift execution of engagements technically & quantitively, Key Performance Indicator (KPIs, metrices) to track the Project Status & health and avoid the slippages beforehand.
Strong Understanding in defining Agile process from Scratch & enforce in Agile Projects.
Trained resources having different cadre (Executive, Project leader, Project Manager, Delivery Head) on CMMI Dev 1.3 Maturity level 5 and received feedback of 89%, thereby focused on communication and presentation skills.
Instrumental in improving Customer Satisfaction by continuous customer interaction through project status reviews highlighting the milestones achieved, activities planned, risk & change management and open issues.
Involved in end-to-end development of software & embedded products from requirement analysis to system study, designing, coding, testing, de- bugging, documentation, release and implementation.
Focused and hard working with well developed communication skills with reputation of unwavering accuracy, credibility & integrity, exceptional presentation skills, ability to perform above expectations.
Technical Skills
Languages
Core Java, JSP,PL/SQL, Oracle, SQL, C, C++, Salesforce, PLM
Standards
CMMI-DEV v1.3 maturity level 5, ISO9001:2015, ISO 31000, ISO 26262, IATF 16949,
Tools
VSS, SVN, Minitab, QAC, Pulse project management tool, ALM, MS Office, Polarian, JIRA, confluence, Big-Bucket, DART, QlikView, QlikSense, Control Tower, Sync-In, Wrench, MS project plan and Internet Applications
PROFESSIONAL EXPERIENCE
1.HCL Technologies, Oct 2018 to till now (Deputed on customer location at Mercedes – Benz)
Associate Manager, Oct’18 to till now
Responsible for overall Quality Management for the ADAS Department which includes project ranging from (Radars, LiDAR, Sensors, Cameras) for Driver Assistance.
Involved in Monitoring & Tracking the Supplier for progress of Engagements and for supplier Quality Management.
Definition & roll-out of Software Dashboard Questionnaire for tracking the quantitative progress on engagements on Month – on – month basis & Milestones basis.
Co-ordinated the functional Safety Management activities such as HARA, Safety Goal, Safety Plan, Safety Requirement, Tool Qualification & classification, Functional Safety Requirement, Technical Safety Requirement- Software/Hardware, FTA, FMECA, ASIL Decomposition, as needed at system Level and at implementation level.
Tracking the compliance status of supplier on various agreed compliance as per SLA (Audits, deliveries, Timelines, Work-products).
Tracking & Monitoring the Monthly Project House meetings with supplier to understanding way-forward for agreed milestone, deviations, Scope Creep, change Management, schedule variance, Associated Risks & other relevant parameters and involved senior Management as and when needed.
Instrumental in GAP Analysis, definition & Integration the Org Quality Management System & Software Quality Department to come up with one Quality Management System for serving all over E/E Vertical.
Identify & Prepared the Project for External ISO 9001:2015 with 100% compliance (No Findings).
Identifying, Defining & Monitoring the Management & Technical KPIs for tracking & monitoring the internal Engagements/Projects status.
Devised & Implemented the Standard workflow for Pre-Development, Roll-out & Series support Projects.
Defined the Project Level Audit checklist based on project type confirmed on TS 16949/ISO 9001:2015 clauses.
Initiate the Technical Reviews & TS-16949 based Internal Quality Audit for confirmation.
Appraised the Teams with Standard defined template usage across the location and reduced the variations among project Team by defining the standard PDLCs/Workflow as per the project need.
2.Bombardier Transportation, May 2018 to Sep 2018
Software Control Engineer, May’18 to Sep 2018
Proposed, Pioneered & settled-up the independent Quality & process team for implementation of Quality Processes for the CCON/PCON Department, India.
Engaged & elicit the external Consultancy for the definition of process documentation as per ISO 9001:2015 & CMMI ML-2.
Instrumental in implementing the monthly Project Status Report & Senior Management Report to monitor the Project Health.
Identifying, Defining & Monitoring the Management & Technical KPIs for tracking & monitoring the status the Engagements/Projects status.
Defined the Roles & responsibility for QA Activities & Scope definition for Task & timelines.
Initiate of WBS based Timesheet tracking for the tracking the progress of activities.
Initiate the Technical Reviews & Released based Audit Procedure.
Appraised the Teams with Standard defined template usage across the location and reduced the variations among project Team by defining the standard PDLCs/Workflow as per the project needs.
3.LARSEN & TOUBRO TECHNOLOGY SERVICES, MUMBAI, May 2013 to Apr 2018
Software Quality Assurance Engineer, Jun’13 to Apr 2018
Spearheading as Software QA Engineer and efficiently leading a team of three Quality Executive / Associate Software Quality Engineers.
Perform Quality audits like process audits, configuration audits, work product audits and release verification audits for projects spanning in the Industrial Products, Transportation & Engineering Services domain for the Fortune 500 clients.
Leading the enterprise-wide business continuity & Crisis management program and Development of corporate business continuity policy, standards, and guidelines.
Mentoring the project teams in the usage of various process tools, e.g., Configuration Management tools like Visual Source Safe, Static analysis tools for code like QAC etc.
Active participation in reviews and verification of various work products before final delivery to customer. E.g. Requirements review Design document reviews, Source code reviews and Test plan reviews.
Assisting the project teams in tailoring the project’s process from the Organization’s Set of Standard Processes in order to meet the set Quality Goals
Efficiently work on Functional Safety Requirements like IEC61508, ISO26262, ISO27001 & ISO 13849 and IEC 13849
Ensuring objective evaluation of the process followed and bringing the visibility to senior management so as to take suitable decisions.
Drive internal audits for all support departments including HR, Sales and IT Systems, across the organization.
Involved in metric analysis for various measures at the project level/organizational level and trigger causal analysis to identify suitable preventive/corrective action to bring defect prevention initiatives.
Meticulously arriving at Statistical Process control Baselines and Organizational Goals using Minitab.
Look after training needs of personnel on Quality Management System; involved in capturing the best practices from various projects and help the organization to implement them.
4.Accenture
Associate Software Engineer, Feb’13 to May’13
Activity Undertaken
Title
Metric Analysis & Defect Prevention undertaking
Responsibilities
Responsible for driving customer feedback analysis team towards improvising customer satisfaction favorability across organization
Analyzing project feedbacks & providing corrective solutions in the project specific processes to enhance customer satisfaction index
Active role for steering customer response collection activity for over 450 projects to improve the feedback coverage ratio to 80% in Apr’16- Mar’17 period against its previous performance of 60% in Apr’15 –Mar’16 which lead to defining “customer feedback coverage measure in the organization
Generating Bi-weekly & Monthly Customer Satisfaction favorability report to Senior management
Various Delivery & Efforts Measure analysis like On-Time Delivery, Schedule Variance, Rework Efforts
Key Quality Measure Analysis like Defect/Deliverables, Defect Removal Effectiveness, First Pass Yield for Engineering projects
Cause/Category wise Bugs & Defects Analysis
CMMI process area wise Non- conformity analysis
Successfully implementing the PPMs for all the projects across the organization
Monthly preparing CSF, PSR, SMR and PCI compliance report at org level
Title
Surveillance Audit for ISO9001:2015 and AS9100C
Responsibilities
Responsible for preparation of the surveillance audit.
Managed the implementation of the Quality Management System at all levels by following up : Internal quality audits, corrective & preventive actions to improve the quality management system, and management reviews
Act as Lead Auditor for Mumbai Location and presented the Projects to External Auditor. No NC’s reported, with 100% Compliance for Mumbai Location.
Liaison between External Auditor & Senior Management for discussions on Quality Management System in LTTS, LTTS Management approach on Risk based thinking and other QMS Procedures.
Involved in verifying QMS in accordance with the requirements for ISO9001:2015 and AS9100C
Auditing the support groups (HR, IT, Training, Procurement, Calibration, etc.) as an internal auditor
Interact with the external auditors on the practices being followed in the organization
Promoted and coordinated quality as to assure adequate internal communication, trainings to all the Finance Department employees.
Title
CMMI V1.3 SCAMPI A appraisal audit for maturity level 5
Responsibilities
Part of ATM and FAR
Responsible for preparation of presentation for project to be audited
Filled PIID for project and reviewed for other projects
Given training to PL, PM and GM on CMMI
Interact with the external auditors on the process being followed in the organization
Impart trainings at various LTTS location for awareness about CMMI Process areas.
Accomplishments
Successfully certified for ISO9001:2015 without reporting any non-compliances
Successfully certified for CMMI v1.3 level 5
Certified ISO 9001 2015 internal auditor
Silver team academy award for Well Intervention Project Management
Leads the initiative for Variance Control on Project/Program/Account level and maps to respective Horizontal/Vertical and defining variance Dashboard at org level for better Controlling and monitoring.
CSF team best performer award
Senior Member for Defining and for Implementing of Scrum (Agile Methodologies) including Guidelines, Procedures & Forms.
Member of DevOps Implementation Team.
EDUCATIONAL CREDENTIALS
B. E (Computer Science Engineering) 2012
Rajiv Gandhi Technical University Bhopal 70%
HSC-(Science) 2008
Kendriya Vidhyalaya 72%
SSC (Matriculation) 2006
Kendriya Vidhyalaya 68%
Trainings Attended
Internal auditor for CMMI Level 5 ver 1.3, ISO9001, ISO13485, ASPICE, ISO26262
Internal auditor for Support Processes
Auditing, objective evaluation of Processes and Work products
Business etiquettes and communication skills enhancement