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Customer Service Office

Location:
Sharjah, Sharjah Emirate, United Arab Emirates
Salary:
3500
Posted:
July 02, 2020

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Resume:

CURRICULUM VITAE

Name : DENNIS MUTUGI WAMBUGU

Email : *******************@*****.*** Mobile : +971*********

Nationality : Kenyan

Languages : English

Visa Status : Visit Visa

PERSONAL PROFILE STATEMENT

A motivated, adaptable procurement graduate who will bring to your business diverse work experience and market exposure with out of the box thinking, practical approach to problem solving, with a learning spirit, team player and ‘I can do’ attitude seeking a position with your firm where I will utilize my professional and technical skills.

Skills

Networking skills

Procurement skills

Supervisory skills

Organizational skills

Problem solving skills

Interpersonal and presentation skills

Negotiation skills

Customer service and support skills

Proficient in computer: Microsoft office(Word, Excel, PowerPoint, Access and Internet)

Attention to detail and accuracy

Confidentiality of documents and information

Strong work ethic

EDUCATIONAL BACKGROUND

2010 - 2014: Chartered Institute of Purchasing and supply (CIPS) (level 6) 2008 - 2011: Bachelor of Commerce University of Nairobi-Procurement option. 2008 - 2010: Institute of Advanced Technology (IAT)

TRAINING

Certificate in Web Design

A+

Networking (N+)

Visual Basic 6.0 and International Computer Driving License

WORK EXPERIENCE

Riva Petroleum Dealers- Dec 2016 to Dec 2019.

Warehouse Associate- Lubricant

Responsibilities:

Processing purchase orders

Weekly stock taking

Prepare and present logistics reports to management

Update shipment information in the data base

Plan routes and load scheduling trucks

Maintain a relationship with vendors

Inspecting purchased products upon delivery to ensure quality and quantity

Updating all records of purchased products.

Writing reports on purchases made and performing cost analyses.

Trained new employees on products/services knowledge

Diamond Trust bank –Feb 2016 to Nov 2016

Bank Teller

Responsibilities:

Electronic fund transfers salary upload (using sybrin)

Money transfer services (MTS); (MoneyGram, Western Union, Express Money)

Internal transfer from account to account

Cash deposits

Cheque withdrawals

Processing in-house and outward cheques using sybrin teller capture.

Dedan Kimathi University of Technology- May 2015 to Dec 2015

Lecturer Part-Time

Responsibilities:

Assessing student’s course work and material.

Involved in the setup of exams and the marking of results.

Responsible for departmental administrative tasks.

Supported student guidance and counselling department as a youth.

Eco bank Kenya Ltd- March 2011 to May 2011

Internship - Lean Project Department

Responsibilities:

Updating customer accounts with the latest customer information.

Scanning and uploading photos and signatures on customer accounts

Collecting, sorting and organizing withdrawals and deposit slips.

Closing dormant accounts.

Physical office arrangement

Referees: upon request



Contact this candidate