Physical and postal address :**** Mdini street
Ext 8 Langaville
Tsakane
Brakpan
1550
Contact details :084-***-****
Email address :add8jp@r.postjobfree.com
Surname : Ncube
First name : Alois
Passport number : CN157669
Permit number. : AA0289631
Gender : Male
Health status : Excellent
Marital status : Married
Nationality : Zimbabwean
Home language : Ndebele
Other languages : English
Criminal offence : None
Religion : Christian
Extra-mural activities : Socializing
Last school attended : Cowdry Pack Secondary School
Highest grade passed : Form 4
Subjects : Inter Science D
: Commerce C
: Agriculture E
: Geography D
: History D
: English D
: Literature in English E
: Ndebele B
Year : 2007
Company : Allora Restaurant
Occupation : Barista
Year : January 2009 to December 2010
Responsibilities:
Customer services-interact with customers on their needs. Ensure all my customers are always happy with my service and quality of their drinks.
Balance cash daily.
Balance stock daily. Re-order stock for my shop
Check for items that are going to expire, rotate stock etc
Company : Sugo Rosso
Occupation : Barista /Cashier
Year : January 2011 to September 2013
Responsibilities:
Customer service-interact with customers on their needs. Ensure all my customer's needs are met and they are happy with my service. Balance cash daily. Balance stock, re-order stock for section. Check for items that are going to expire, rotate stock, etc
Goods receiving: receive stock from vendors. check stock, book into system.
Company. : Fedics Group
Occupation : Barista/Cashier
Year : September 2013 to October 2016
Responsibilities
Customer service-interact with customers on their needs. Ensure all my customer's needs are met and they are happy with my service.
Balance cash daily.
Balance stock daily. Re-order stock for section.
Check for items that are going to expire,rotate stock, etc
Goods receiving: receive stock from vendors. Check stock, book into system.
Company :Sasol Convenient store
Occupation :Manager
Year :October 2016 to July 2017
Responsibilities:
Customer services-interact with customers on their needs.
Balance cash daily.
Balance stock daily. Re-order stock for the store. check for items that are going to expire, rotate stock, etc.
Goods receiving: receive stock from vendors. Check stock, book into system.
Work with staff on rotation and shift roaster.
Train new staff
Company. :Sasol Contact Center
Occupation. :Contact Center Agent
Year. :July 2017 to June 2019
Responsibilities.
Taking fuel and oil orders and capturing the orders onto SAP
Following up on Customers queries, checking up on customer delivery times
Calling customers if there is any changes to their orders
Assisting customers in placing orders via Portal
Customer Satisfaction
Audit Confirmation and Audit Query Reports
Name : Sherwin Noel
Company :Sasol Energy
Occupation :Manager
Email Address :add8jp@r.postjobfree.com
Contact Number. :082-***-****
Company. :Sasol Contact Center
Occupation. :Customer Service Consultant – Technology Support
Year. :June 2019 to March 2020
Responsibilities.
On boarding of Customers to Portal
Assisting Customers to place Orders via Portal
Solving Technical errors on Portal
Customer Satisfaction
Closing of Maintenance open calls
Uploading Customers details on Portal
Name :Ockert Esterhuizen
Company :Sasol Energy
Occupation :Manager
Email Address :add8jp@r.postjobfree.com
Contact Number. :082-***-****
CURRICULUM VITAE OF
NCUBE ALOIS
Contact details
Personal details
Secondary Education
Working experience
Reference