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Customer Service Contact Details

Location:
Pretoria, Gauteng, South Africa
Salary:
1000
Posted:
June 30, 2020

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Resume:

Physical and postal address :**** Mdini street

Ext 8 Langaville

Tsakane

Brakpan

1550

Contact details :084-***-****

Email address :add8jp@r.postjobfree.com

Surname : Ncube

First name : Alois

Passport number : CN157669

Permit number. : AA0289631

Gender : Male

Health status : Excellent

Marital status : Married

Nationality : Zimbabwean

Home language : Ndebele

Other languages : English

Criminal offence : None

Religion : Christian

Extra-mural activities : Socializing

Last school attended : Cowdry Pack Secondary School

Highest grade passed : Form 4

Subjects : Inter Science D

: Commerce C

: Agriculture E

: Geography D

: History D

: English D

: Literature in English E

: Ndebele B

Year : 2007

Company : Allora Restaurant

Occupation : Barista

Year : January 2009 to December 2010

Responsibilities:

Customer services-interact with customers on their needs. Ensure all my customers are always happy with my service and quality of their drinks.

Balance cash daily.

Balance stock daily. Re-order stock for my shop

Check for items that are going to expire, rotate stock etc

Company : Sugo Rosso

Occupation : Barista /Cashier

Year : January 2011 to September 2013

Responsibilities:

Customer service-interact with customers on their needs. Ensure all my customer's needs are met and they are happy with my service. Balance cash daily. Balance stock, re-order stock for section. Check for items that are going to expire, rotate stock, etc

Goods receiving: receive stock from vendors. check stock, book into system.

Company. : Fedics Group

Occupation : Barista/Cashier

Year : September 2013 to October 2016

Responsibilities

Customer service-interact with customers on their needs. Ensure all my customer's needs are met and they are happy with my service.

Balance cash daily.

Balance stock daily. Re-order stock for section.

Check for items that are going to expire,rotate stock, etc

Goods receiving: receive stock from vendors. Check stock, book into system.

Company :Sasol Convenient store

Occupation :Manager

Year :October 2016 to July 2017

Responsibilities:

Customer services-interact with customers on their needs.

Balance cash daily.

Balance stock daily. Re-order stock for the store. check for items that are going to expire, rotate stock, etc.

Goods receiving: receive stock from vendors. Check stock, book into system.

Work with staff on rotation and shift roaster.

Train new staff

Company. :Sasol Contact Center

Occupation. :Contact Center Agent

Year. :July 2017 to June 2019

Responsibilities.

Taking fuel and oil orders and capturing the orders onto SAP

Following up on Customers queries, checking up on customer delivery times

Calling customers if there is any changes to their orders

Assisting customers in placing orders via Portal

Customer Satisfaction

Audit Confirmation and Audit Query Reports

Name : Sherwin Noel

Company :Sasol Energy

Occupation :Manager

Email Address :add8jp@r.postjobfree.com

Contact Number. :082-***-****

Company. :Sasol Contact Center

Occupation. :Customer Service Consultant – Technology Support

Year. :June 2019 to March 2020

Responsibilities.

On boarding of Customers to Portal

Assisting Customers to place Orders via Portal

Solving Technical errors on Portal

Customer Satisfaction

Closing of Maintenance open calls

Uploading Customers details on Portal

Name :Ockert Esterhuizen

Company :Sasol Energy

Occupation :Manager

Email Address :add8jp@r.postjobfree.com

Contact Number. :082-***-****

CURRICULUM VITAE OF

NCUBE ALOIS

Contact details

Personal details

Secondary Education

Working experience

Reference



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