Sandra M. Sachs

Leader. Doer. Creative Genius.

Phone:513-***-****

Email: add8j9@r.postjobfree.com

Skills

· Leadership · Communication · Public Speaking · Teaching & Training · Customer Service

· Organization · Time Management · Writing · Spanish · Japanese · 80WPM · Computer Tech EDUCATION

UNIVERSITY OF CINCINNATI

BA Anthropology (2012)

AS Liberal Arts (2010)

Distinctions

Magna Cum Laude (3.8 GPA)

Awarded the Kizuna Ambassador award in 2016 for outstanding service. Phi Theta Kappa member.

National Honor’s Society member.

WORK EXPERIENCE

BON SECOURS MERCY HEALTH

Job Title: Service Advisor for Human Resources

March 2020-Present (40+hrs/wk Full Time)

· Served as the first point-of-contact for HR inquiries from employees and managers

· Independently researched & analyzed data to provide timely & accurate solutions to a variety of Human Resource questions

· Worked closely with functional areas to assist in case resolution

· Provided up-to-date and correct information to employees across a wide variety of professions and locations

• Documented employee and manager inquiries, case notes, and resolutions with accuracy in the case management system

• Exceeded customer service expectations with competency dedicated to Customer/Client Focus, Problem Solving Analysis, Time Management, Communication Proficiency, Teamwork Orientation, and Technical Capacity INTERNAL REVENUE SERVICE

Job Title: Remittance Perfection Technician

March 2018-July 2019 (40hrs/wk Full time)

· Performed clerical and technician work in support of accounting, budgeting, auditing, and financial management of the IRS

· Examined accounts to verify the accuracy of account information

· Prepared worksheets & reports reflecting the examinations made, discrepancies noted, and the corrective entries required in order to adjust accounts.

· Performed Operation Entry & Keypoint Verification data entry functions

· Performed essential teller functions and issued cash payment receipt books MARUOKA MINAMI JUNIOR HIGH SCHOOL

English Teacher

July 2013-July 2016 (36 hrs/wk Full time)

· Taught English as a Second Language (ESL)

· Prepared research materials & made presentations

· Organized quarterly reports

· Led workshops and training seminars

· Organized events

LIBERTY TAX

Office Administrator & Business to Business Marketing Consultant January—May 2012 (40 hrs/wk Full Time;Seasonal)

· Worked as the primary point of contact for clients

· Translated basic information for Spanish-speaking clients

· Maintained secure files, distributed checks, and shredded sensitive documents

· Communicated with clients to ensure their satisfaction with the work performed

· Carried out business-to-business marketing strategies to gain new clients

· Used computer software programs to collect & document client information KOHL`S

Customer Service

January 2009—May 2010 (36hrs/wk Full Time)

· Accounted for all financial transactions from customers

· Took phone calls from customers and settled any disputes which arose

· Provided high standard customer service to all customers Volunteer Work & Community Service

TASTE OF GRACE MINISTRIES

July 2018-Present

JAPAN SOCIETY OF GREATER CINCINNATI

January 2019-Present

LEAGUE FOR ANIMAL WELFARE

March 2018-Present

PAINT THE PARKS

June 2018-Present

References

Professional References:

Cathy Neely

Founder of Taste of Grace Ministries

Length of time known: 20+ years

513-***-****

Kevin Dyhouse

Manager at the Internal Revenue Service

Length of time known: 2 years

859-***-****

Brenda Herrin

IRS Clerk

Length of time known: 2 years

1-859-***-****

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