MARYAM KOHJANI

***-*** ********** ** ********* B.C. TEL: 778-***-****

add7bv@r.postjobfree.com

Offering 20+ Years of Progressive Sales & Management experience within the Retail Sales Industry in a leadership role offering the skills to drive business growth, capitalize on new revenue potential, with comprehension of all aspects of daily store operations. Complete understanding of Retail Sales, Customer Service & Management. Entrepreneurial spirit, with a proven track record in exceeding corporate targets and initiatives while increasing sales. Recognized as a Top Performing Sales Professional with exceptional ability to positively impact bottom line results by gaining decision makers’ trust and delivering against challenging sales goals. Persistent in pursuit to build sales and provide solutions according to identified customer needs. Strong customer-service orientation, demonstrated by established credibility and repeat business. STRENGTHS

Relationship Building Sales Management New Business Development Effective Communicator Motivational Sales Leadership Strategic Planning Excellent Problem Solving & Cash Flow Management Extremely Organized Strong Computer Skills Motivational Sales Leadership Highly Passionate EXPERIENCE

2017 - Present Bouclair Coquitlam, BC

Senior Sales Representative

■ Third key holder, who consistently exceeds her quotas

■ Qualify needs of customers through conversation and rapport building

■ Provide above and beyond client care

■ Execute Visual Merchandising According to Company Expectations

■ Responsible but not limited to opening and closing tasks, mark down of store, brainstorm meetings 2015- Seasonal Burberry Toronto, ON

Luxury Sales Associate

■ Handled cash and process sales transactions (POS)

■ Maintained physical presence on sales floor to address customer needs

■ Approached customers and initiates conversations to inquire buying preferences

■ Promoted customers with renowned brand bags, clothing, and luxury items

■ Managed inventory stocks by ensuring reconciliation of physical inventory counts and available stocks in the database system

■ Provided accurate accounting & processing of all new receipts, transfers in and out, items marked out of stock and items returned to vendor

■ Prepared sales report at the end of the business day MARYAM KOHJANI

2013 - 2015 The Bay. Coquitlam, BC

Marketing and Merchandising

■ Promote & Market Business to Community & other Organizations

■ Plan Special Events Monthly for Clients in Order to Maximize Sales & Profitability

■ Oversee Accurate Stock Pricing & Inventory Control

■ Ensure Outstanding Customer Service is Provided at all Times

■ Create & Maintain a Happy & Positive Environment for Clients & Staff

■ Maintain Statistical & Financial Records, Report to Head Office

■ Ensure all Staff Abide by the Health & Safety Regulations at All Time

■ Responsible for Consistently Exceeding Set Volume Targets & Achieve Recognitions 2013 Le’gent Antiques Vancouver, BC

Store Manager

■ Managing Store Budgets in line with Policies

■ Provide Outstanding Customer Service to Clients

■ Maintain & Report Statistical Financial Records to Head Office

■ Execute Visual Merchandising According to Company Expectations

■ Handle Customer Queries & Complaints

■ Oversee Accurate Stock Pricing & Inventory Control

■ Prepare Promotional Materials & Displays

2006 - 2008 Ben Moss Vancouver, BC

Store Manager

■ Responsible for Execution of Company Initiatives Utilizing all Available Resources

■ Create & Maintain a Positive Work Atmosphere for Clients & Staff

■ Provide Outstanding Customer Service to Clients

■ Execute Visual Merchandising According to Company Expectations

■ Maximize Profitability, Meet & Exceed Corporate Sales Targets MARYAM KOHJANI

1999 - 2001 International Clothing INC. Vancouver, BC Sr. Store Manager

■ Recruit & Train Staff on Company Policies & Product Knowledge

■ Ensure Customer Service is Number-One Priority Amongst Staff

■ Responsible for Managing Employee Wages to Meet Company Expectations

■ Ensured Execution of Company Initiatives in a Timely Manner Utilizing Available Resources

■ Prepare Promotional Materials for Display

■ Execute Visual Merchandising According to Company Directives

■ Balancing Total Employee Wage Costs to Meet Corporate Expectations

■ Managing Store Budgets in line with Policies

■ Maintain & Report Statistical Financial Records to Head Office

■ Promote & Market the Business Regularly Within the Community & Social Channels

■ Handle Customer Queries & Complaints

■ Oversee Accurate Stock Pricing & Inventory Control

■ Maximize Profitability, Meet & Exceed Corporate Sales Targets

■ Prepare Promotional Materials & Displays

EDUCATION

Bachelor’s Degree in Economics University of Tehran Tehran, Iran Retail Management Course Vancouver, ON

REFERENCES

Available upon request

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